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Hetzer |
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Hetzer Super Spammer
Joined: 19 Feb 2007 Karma :
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Posted: 09:25 - 28 Jun 2019 Post subject: A precautionary tale, TSB Bank. |
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I'll try and keep it short...
Money sent from Japan to my wife's account, £4000, vanished. Then £6000, came into the account two days after sending. A replacement £4000 (to cover the missing £4000 while it was being located), came into the account after two weeks MIA.
The missing £4000, "we never got it, check your end" (we did, got codes from Japanese system proving all three amounts were received by the TSB).
Case finally closed with a letter saying "Tough titty". I rang them (again), stated I would be visiting the branch, after alerting the press, to create an armed scene that would have me arrested, prosecuted and then their name dragged through the courts and mud. Ooh, escalated to management and case reopened. Three days later, money found in a 'special account' for monies received from unknown sources that "even we couldn't see into properly".
Two months this shit went on for.
£150 compo.
Once all the dust has settled the TSB accounts will be getting shut down (by us). Total fucking fubar outfit of incompetent cunts who clearly thought we were going to just shrug our shoulders and write it off. ____________________ "There's the horizon! Ride hard, ride fast and cut down all who stand in your way!" |
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piazza |
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piazza Brolly Dolly
Joined: 23 Aug 2008 Karma :
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Posted: 09:35 - 28 Jun 2019 Post subject: |
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Seconded!I sent a payment to Italy by bank transfer for a bike and 4 days later it hadnt arrived. The glorious TSB simply shrugged and claimed not to know what was going on. We ended up cancelling it on the 5th day with no explanations or apologies from the bank.
I'm surprised you didn't go down and see them anyway given the amounts I'd have been beyond livid |
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- Super Spammer
Joined: 22 Oct 2013 Karma :
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iooi |
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iooi Super Spammer
Joined: 14 Jan 2007 Karma :
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Posted: 15:49 - 01 Jul 2019 Post subject: |
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Love the idea of visiting a branch to get it sorted....
Of course the sales person behind the counter will know exactly how to trace a foreign payment..
This is why banks have dedicated teams that deal with certain area's of the payment systems. ____________________ Just because my bike was A DIVVY, does not mean i am...... |
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Hetzer |
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Hetzer Super Spammer
Joined: 19 Feb 2007 Karma :
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pmwpaul |
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pmwpaul L Plate Warrior
Joined: 01 Jul 2019 Karma :
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Chinaboy |
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Chinaboy World Chat Champion
Joined: 14 Jan 2007 Karma :
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Old Thread Alert!
The last post was made 4 years, 299 days ago. Instead of replying here, would creating a new thread be more useful? |
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