|
Author |
Message |
Freddyfruitba... |
This post is not being displayed .
|
Freddyfruitba... World Chat Champion
Joined: 20 May 2016 Karma :
|
|
Back to top |
|
You must be logged in to rate posts |
|
|
dynax |
This post is not being displayed .
|
dynax Trackday Trickster
Joined: 06 May 2019 Karma :
|
Posted: 19:23 - 07 Jul 2020 Post subject: |
|
|
I recently had one of them calls from amazon, i just hung up, you could run a VPN, or run Linux if most of the stuff she does is online no worries over viruses, and there are some flavours that are very similar in structure to windows so not much of an issue in crossing over ____________________ Mike.
Bikes: Xena, Bridget,Florence
https://www.youtube.com/channel/UCmihUc0xXxYbR4_0l-F1FzA/videos?view_as=subscriber |
|
Back to top |
|
You must be logged in to rate posts |
|
|
xX-Alex-Xx |
This post is not being displayed .
|
xX-Alex-Xx World Chat Champion
Joined: 12 Sep 2019 Karma :
|
|
Back to top |
|
You must be logged in to rate posts |
|
|
P. |
This post is not being displayed .
|
P. Red Rocket
Joined: 14 Feb 2008 Karma :
|
|
Back to top |
|
You must be logged in to rate posts |
|
|
stinkwheel |
This post is not being displayed .
|
stinkwheel Bovine Proctologist
Joined: 12 Jul 2004 Karma :
|
Posted: 20:41 - 07 Jul 2020 Post subject: |
|
|
Linux and 2 factor authentication on the banking.
Should be able to take windows admin privelage off her so she logs in as a user. Password the admin account and don't allow her user account install permissions. Then you'd have to enter the admin password to install any software. ____________________ “Rule one: Always stick around for one more drink. That's when things happen. That's when you find out everything you want to know.”
I did the 2010 Round Britain Rally on my 350 Bullet. 89 landmarks, 3 months, 9,500 miles. |
|
Back to top |
|
You must be logged in to rate posts |
|
|
The Shaggy D.A. |
This post is not being displayed .
|
The Shaggy D.A. Super Spammer
Joined: 12 Sep 2008 Karma :
|
|
Back to top |
|
You must be logged in to rate posts |
|
|
winz |
This post is not being displayed .
|
winz World Chat Champion
Joined: 05 Feb 2015 Karma :
|
|
Back to top |
|
You must be logged in to rate posts |
|
|
Easy-X |
This post is not being displayed .
|
Easy-X Super Spammer
Joined: 08 Mar 2019 Karma :
|
|
Back to top |
|
You must be logged in to rate posts |
|
|
stinkwheel |
This post is not being displayed .
|
stinkwheel Bovine Proctologist
Joined: 12 Jul 2004 Karma :
|
|
Back to top |
|
You must be logged in to rate posts |
|
|
ThunderGuts |
This post is not being displayed .
|
ThunderGuts World Chat Champion
Joined: 13 Nov 2018 Karma :
|
Posted: 08:07 - 08 Jul 2020 Post subject: |
|
|
Paddy. wrote: | Give her a tablet instead. Little iPad. |
I'd be tempted by this suggestion too. You can put iPads into restricted mode which means what you can do be can be quite controlled (we do this with the work iPads). Pretty sure the architecture of tablets is such that they can't be hacked in the same way as computers too? Especially if only approved apps are installed (you could potentially remove safari browser access as an extra insurance level because most services, e.g. weather, news, newspapers etc. all have standalone apps these days, so unless you're randomly browsing it'd be covered by those apps that operate within a "safe" area).
Regarding the 'phone calls, why not print her out a list of key numbers she could ever need, e.g. the bank's phone helpline, her insurance etc., then say that if she ever receives a call about anything she can just say that she'd rather hang up and call back herself, then use the number from her little list. Probably best to do this over her mobile though because unless things have changed, if someone calls the landline and she puts the receiver down, they could in theory stay on the line and when she dials a number (which wouldn't do anything) they could just say "Hello, PayPal services, how can we help?" etc. - with a mobile it's always a clean connection.
Last thing; my grandmother is a similar age and she's got a 'phone blocker so only pre-approved numbers can actually reach her (she got this because of marketing calls rather than scams); it means that key people can always ring but some unknown can't. There's always a risk with this approach that a number might not be foreseen, e.g. doctor/hospital.
It's really sad that scum prey on vulnerable members of society, makes my blood boil. ____________________ TG. |
|
Back to top |
|
You must be logged in to rate posts |
|
|
wr6133 |
This post is not being displayed .
|
wr6133 World Chat Champion
Joined: 31 Dec 2013 Karma :
|
|
Back to top |
|
You must be logged in to rate posts |
|
|
panrider_uk |
This post is not being displayed .
|
panrider_uk World Chat Champion
Joined: 23 Sep 2007 Karma :
|
|
Back to top |
|
You must be logged in to rate posts |
|
|
Riejufixing |
This post is not being displayed .
|
Riejufixing World Chat Champion
Joined: 24 Jun 2018 Karma :
|
Posted: 11:25 - 08 Jul 2020 Post subject: |
|
|
The problem here, and I'm not trying to be rude, is not the computer, it's the user.
You ought ro report the attempt, especially as it got so far, to https://www.actionfraud.police.uk/ (yes, it's a pain, but).
Next, does she really need to use banking online at all? If the answer is "she can live without it", then live without it, on anything and everything, continue to use t'internet for other stuff.
Is there another product that would do (telephone/video banking, which allows notes to be displayed to the bank's operative, e.g. "Likely to be scammed")? Can the bank (some can) set a daily low transaction payment limit, which would reduce a potential loss? Can & will the bank set up another account with a smaller maximum balance, to be fed from a "secure" one that does not have online access, which would limit any damage? |
|
Back to top |
|
You must be logged in to rate posts |
|
|
stinkwheel |
This post is not being displayed .
|
stinkwheel Bovine Proctologist
Joined: 12 Jul 2004 Karma :
|
Posted: 11:36 - 08 Jul 2020 Post subject: |
|
|
I like to think I'm pretty tech savvy but I wont use online banking because I think it's too vulnerable. It only becomes a mild pain in the arse when someone will ONLY take a BACS paymet because I then have to go into my branch to do it.
I do however still get logout-rolled off the forum by Ste on a fairly regular basis. ____________________ “Rule one: Always stick around for one more drink. That's when things happen. That's when you find out everything you want to know.”
I did the 2010 Round Britain Rally on my 350 Bullet. 89 landmarks, 3 months, 9,500 miles. |
|
Back to top |
|
You must be logged in to rate posts |
|
|
xX-Alex-Xx |
This post is not being displayed .
|
xX-Alex-Xx World Chat Champion
Joined: 12 Sep 2019 Karma :
|
|
Back to top |
|
You must be logged in to rate posts |
|
|
dynax |
This post is not being displayed .
|
dynax Trackday Trickster
Joined: 06 May 2019 Karma :
|
|
Back to top |
|
You must be logged in to rate posts |
|
|
Freddyfruitba... |
This post is not being displayed .
|
Freddyfruitba... World Chat Champion
Joined: 20 May 2016 Karma :
|
Posted: 12:49 - 08 Jul 2020 Post subject: |
|
|
Thanks a lot - some really helpful stuff here.
It's a really difficult situation to manage - it's a trade-off between my mum maintaining her independence and not getting ripped off.
She does have an iPad already and I'm definitely getting her off online banking on the laptop. As has been said, Apple stuff is much safer because at least the scammers can't use remote software on it. She still does have a need for the laptop for offline stuff, but I'm seriously considering just blocking its MAC address on her router, to prevent it accessing the internet at all.
At her age it's hard to implement too much change - eg moving to linux would be a total non-starter for her. And believe me, I've drummed into her (I thought) countless times who she should and shouldn't speak to on the phone, what she should and shouldn't click on etc, and I'm really banging my head against the wall with this.
Oh - the password manager suggestion... I thought I'd done really well a few years ago, when I managed to transfer her over from storing her passwords on a forest of post-it notes stuck on her monitor to KeePass. Well done me. Except what happened this weekend was that these arseholes ended up in control of her laptop and could see her desktop... I have to assume that she had the KeePass folder open so that all the user credentials stored in it were exposed. I've therefore had to go through the folder and change everything in sight. Suddenly, post-it notes not such a bad idea...
I've heard a bit more about what happened. (Tef alert) The whole thing went on for hours apparently. They told her that they'd refunded her the Amazon Prime fee, but oops, 'I've accidentally transferred an extra £5,000 and you now need to transfer it back please or I'm going to get fired'. At this point they had control of her laptop. Still can't work out how they managed that but presumably she must have clicked on something or visited a dodgy URL. So Mum logs into her bank account and can see that her account apparently contains £5k extra - because the bastards have edited her screen display to a figure just below her maximum overdraft facility. She duly tried to 'refund' it but the bank blocked it, thank God. At some point she ended up on the phone to the bank, at the same time the scammers are watching her on her webcam. The scammers are begging her not to dob them in to the bank because otherwise the 'employee' will 'lose their job' and their kids will starve. So the bank asks Mum 'do you know this person?' and Mum says 'yes'. To their credit, the bank then follows up with 'well, where do they live, then?' and of course Mum had no clue and the game was up. Bastards. Bastards. ____________________ KC100->CB100N->CB250RS--------->DL650AL2->R1200RS->R1250RS |
|
Back to top |
|
You must be logged in to rate posts |
|
|
ThunderGuts |
This post is not being displayed .
|
ThunderGuts World Chat Champion
Joined: 13 Nov 2018 Karma :
|
Posted: 12:56 - 08 Jul 2020 Post subject: |
|
|
It's good to hear the bank are working proactively in that situation. ____________________ TG. |
|
Back to top |
|
You must be logged in to rate posts |
|
|
Easy-X |
This post is not being displayed .
|
Easy-X Super Spammer
Joined: 08 Mar 2019 Karma :
|
Posted: 13:03 - 08 Jul 2020 Post subject: |
|
|
Oh yes, there's a fella that does a YouTube channel where he deliberately strings along these scammers. He did a bit on the ol' account switcheroo.
https://www.youtube.com/channel/UCm22FAXZMw1BaWeFszZxUKw
A fun way to keep up with the latest scams ____________________ Husqvarna Vitpilen 401, Yamaha XSR700, Honda Rebel, Yamaha DT175, Suzuki SV650 (loan) Fazer 600, Keeway Superlight 125, 50cc turd scooter |
|
Back to top |
|
You must be logged in to rate posts |
|
|
xX-Alex-Xx |
This post is not being displayed .
|
xX-Alex-Xx World Chat Champion
Joined: 12 Sep 2019 Karma :
|
|
Back to top |
|
You must be logged in to rate posts |
|
|
Freddyfruitba... |
This post is not being displayed .
|
Freddyfruitba... World Chat Champion
Joined: 20 May 2016 Karma :
|
|
Back to top |
|
You must be logged in to rate posts |
|
|
panrider_uk |
This post is not being displayed .
|
panrider_uk World Chat Champion
Joined: 23 Sep 2007 Karma :
|
|
Back to top |
|
You must be logged in to rate posts |
|
|
xX-Alex-Xx |
This post is not being displayed .
|
xX-Alex-Xx World Chat Champion
Joined: 12 Sep 2019 Karma :
|
|
Back to top |
|
You must be logged in to rate posts |
|
|
Freddyfruitba... |
This post is not being displayed .
|
Freddyfruitba... World Chat Champion
Joined: 20 May 2016 Karma :
|
|
Back to top |
|
You must be logged in to rate posts |
|
|
xX-Alex-Xx |
This post is not being displayed .
|
xX-Alex-Xx World Chat Champion
Joined: 12 Sep 2019 Karma :
|
|
Back to top |
|
You must be logged in to rate posts |
|
|
Old Thread Alert!
The last post was made 3 years, 291 days ago. Instead of replying here, would creating a new thread be more useful? |
|
|
|