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major global IT disruption today

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Val
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PostPosted: 12:48 - 19 Jul 2024    Post subject: major global IT disruption today Reply with quote

The irony: CrowdStrike, created to prevent disruptions and for securing information, creates a major global IT disruption. Laughing

Quote:
A software update from cybersecurity company CrowdStrike appears to have inadvertently disrupted IT systems globally.


https://www.wired.com/story/microsoft-windows-outage-crowdstrike-global-it-probems/
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Feasty
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PostPosted: 14:44 - 19 Jul 2024    Post subject: Reply with quote

Do you think if it had been caused by a cyber attack they'd admit it due to the huge fallout and failure to protect?
Or maybe cover it up and blame themselves so it doesn't look like a massive failure in what their software is supposed to do... i.e protect from this sort of thing?

On another note, this has been great for company management teams who rather than sitting on their arses making (or not making) stupid decisions. Have instead been able to shout at their IT teams to 'fix it quickly' and 'what do you mean you can't get it working in 30secs'!? Laughing
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P.
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PostPosted: 15:06 - 19 Jul 2024    Post subject: Reply with quote

It was a relatively quick fix for affected machines, a wider issue for larger scale deployments.

We've had DDoS attempts that took us down longer than this did.

Much wider for bigger sectors though!
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CaNsA
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PostPosted: 15:13 - 19 Jul 2024    Post subject: Reply with quote

Be me.
IT boffin.
Fully remote.

Today has been fun.
Txt from my bossman @ 7am, - shit's gone down. Do not install xyz / reboot laptop.
Me - Auto installed, then crashed when the service restarted.

Finally managed to concoct a fix that takes into account:-
Bitlocker
Local Admin privs
Crowdstrike cock-up

Logged on at 10.30am.

Did do nuffin

3:30pm
Bossman - VIPs want us to support them on mondey.

Me - Good luck with that, they do not have local admin privs AND they are not at a site with direct domain access, so nopes.

Bossman - I've fed back your concerns.

Me- Also, how can I give them admin privs if they cannot get past Bitlocker, and they cant get the Bitlocker RecoKey is the internal SD is down due to this outage?

Bossman - I've fed back your concerns.


I have spent most of today memeing in Teams and trying to get my boss to auth me to go day drinking.


Roll on monday.
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Serendipity
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PostPosted: 17:12 - 19 Jul 2024    Post subject: Reply with quote

My stuff (VDI) is still on prem so got an alert at 7am and was back online with users logging on by 08:30. I’ve spent the rest of the day fingering servers remotely. All hands on deck and still lots to go, but all the critical stuff was up early.

I pity the teams looking after the shite that got moved to cloud. Sounds like they’re having a mare with that.

Biggest disruption I've seen at my place since someone tried to tidy the cabling on the storage array... by removing all the fibre. Silly sausage.
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Easy-X
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PostPosted: 21:30 - 19 Jul 2024    Post subject: Reply with quote

The works WhatsApp group hasn't blown up today so I'm assuming none of our clients are using CrowdShite Smile
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RhynoCZ
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PostPosted: 06:59 - 20 Jul 2024    Post subject: Reply with quote

https://www.rouming.cz/upload/no_vzdyt_byl_patek.jpg
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DaddyStu
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PostPosted: 08:42 - 20 Jul 2024    Post subject: Reply with quote

Imagine how easy its going to be for Skynet to disrupt our systems.
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stinkwheel
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PostPosted: 08:46 - 20 Jul 2024    Post subject: Reply with quote

I wonder how many people died as a direct result of this. Mrs stinkwheel was ill (nothing serious thankfully) and was awaiting lab results. Doctors was totally paralised, unable to do anything useful. The landed up making a big fat guess. It would appear they have no plan for what to do if the internet goes down.

The truly scary thing is moving forwards, as they turn off the hardwired phone network, a net outage will take out phone comms too so you won't even be able to phone them to be told they can't do anything.
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doggone
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PostPosted: 09:03 - 20 Jul 2024    Post subject: Reply with quote

All it needs is a gamma ray burst to fry almost all electronics and that could be natural from space.

In theory the internet is very resilient as it literally a huge net of interconnections that (should) always reroute.

Nowadays every last thing seems to grind to a halt without internet never mind without power.
Back in the 70s there was rotating power cuts due to insufficient coal.
Shops continued using candles and manual cash registers.

The powercuts will soon be back but might last days.
They will resort to cannibalism in London.
Within 24 hours all shops will be looted and set on fire.
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Kawasaki Jimbo
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PostPosted: 09:29 - 20 Jul 2024    Post subject: Reply with quote

Happily I was still able to get an MOT certificate despite a government computer system being involved. Miraculous!
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MarJay
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PostPosted: 09:34 - 20 Jul 2024    Post subject: Reply with quote

We had close to 500 service critical Windows servers affected by this. I'm not sure how we managed to keep services going TBH. I know some of our competitors did not manage to do so. There is a team still working to rectify it now, and we have robust disaster recovery and remediation plans. I dread to think what other organisations went through.
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CaNsA
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PostPosted: 09:44 - 20 Jul 2024    Post subject: Reply with quote

https://i.redd.it/m9csj4gqajdd1.jpeg
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CaNsA
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PostPosted: 09:44 - 20 Jul 2024    Post subject: Reply with quote

https://i.redd.it/cm6yior2dhdd1.png
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CaNsA
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PostPosted: 09:45 - 20 Jul 2024    Post subject: Reply with quote

https://i.redd.it/uxc0xngxrhdd1.png
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Easy-X
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PostPosted: 10:14 - 20 Jul 2024    Post subject: Reply with quote

So what happens now?

https://media.tenor.com/mCF8lQSD6D4AAAAj/sorry-stitch.gif
CrowdStrike CEO

Quite a few systems will require individual attention plus all the downtime and knock-on effects, i.e. a fat stack of money.

Who's paying?
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WD Forte
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PostPosted: 12:29 - 20 Jul 2024    Post subject: Reply with quote

Bollox I was wondering why my windows 98 PC was running so slow
should I upgrade to XP?
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Last edited by WD Forte on 12:31 - 20 Jul 2024; edited 1 time in total
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to v or not to v
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PostPosted: 12:29 - 20 Jul 2024    Post subject: Reply with quote

doggone wrote:
All it needs is a gamma ray burst to fry almost all electronics and that could be natural from space.


but on the plus side, ill turn into the incredible hulk.
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blurredman
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PostPosted: 09:18 - 22 Jul 2024    Post subject: Reply with quote

Since XP I've always turned updates off. Only ever installed the service packs.
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Past: 1991 Honda CG125BR-J, 1992 (1980) Honda XL125S, 1996 Kawasaki GPZ500S, 1979 MZ TS150.
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stinkwheel
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PostPosted: 09:40 - 22 Jul 2024    Post subject: Reply with quote

I was tempted to because more than once, an entirely unecessary XP driver update killed all the PCs in the building.

IT shit is firmly someone elses problem at work now so I just get to mutter about how shit it is but not have to do anything about it.* I don't use windows at home.

*You'd think by now we'd have worked out how to get computers to reliably talk to printers. Apparently not though. Orders of magnitude more processing power (the printer probably has more memory than the PCs did) and they still work no better than they did in the early 90s'.
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“Rule one: Always stick around for one more drink. That's when things happen. That's when you find out everything you want to know.
I did the 2010 Round Britain Rally on my 350 Bullet. 89 landmarks, 3 months, 9,500 miles.
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MarJay
But it's British!



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PostPosted: 09:45 - 22 Jul 2024    Post subject: Reply with quote

I'd like to point out that just because one AV solution had a bad update it doesn't mean you should then avoid all updates from now on. That's a little like saying "One person had a bad reaction to a vaccine, so nobody should be vaccinated"

Some of the vulnerabilities found in Windows and yes Linux and MacOS too are absolutely terrifying and REALLY should be patched out.

This one was bad, but I think the industry will learn from it. Not least of which Microsoft ought to be careful who has update push authority with Kernel level interactive applications, or even who has access to the Windows Kernel.

I am not sure that Crowdstrike can survive this as a company, and it may well be whoever takes over from them is much worse. Other AV vendors have stayed remarkably quiet about the whole thing so I wonder if many of them can foresee a time where it happens to them.

People have been very quick to try to absolve Microsoft for this issue, but I'd say they are at least 40% at fault due to Windows architecture.
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blurredman
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PostPosted: 09:52 - 22 Jul 2024    Post subject: Reply with quote

MarJay wrote:
I'd like to point out that just because one AV solution had a bad update it doesn't mean you should then avoid all updates from now on. That's a little like saying "One person had a bad reaction to a vaccine, so nobody should be vaccinated"


Meh. I just disabled them for the convenience, or rather my convenience. Was on XP 'til '18 and i'll be on win7 until I can no longer feasably get away with it (until the last browser simply cannot render websites properly anymore etc- I normally just persevere for a few years after that as well regarding inability to render). Probably be 2028 or 2030 i'll try to stretch current windows installation to. Then I'll just use linux. Actually, i've not had anti-virus or firewall on my main (win7) PC since 2018.
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CBT: 12/06/10, Theory: 22/09/10, Module 1: 09/11/10, Module 2: 19/01/11
Past: 1991 Honda CG125BR-J, 1992 (1980) Honda XL125S, 1996 Kawasaki GPZ500S, 1979 MZ TS150.
Current: 1973 MZ ES250/2 - 18k, 1979 Suzuki TS185ER - 10k, 1981 Honda CX500B - 91k, 1987 MZ ETZ250 (295cc) - 40k, 1989 MZ ETZ251 - 50k.


Last edited by blurredman on 15:20 - 22 Jul 2024; edited 1 time in total
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stinkwheel
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PostPosted: 11:07 - 22 Jul 2024    Post subject: Reply with quote

I don't keep stuff on my PC that would be anything above inconvenience level anyway.

I don't do online banking in particular. As far as I'm concerned, the system hasn't been invented that is sufficiently secure. The day I do online banking is the day I just decide to keep all my money in cash in my pocket.
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“Rule one: Always stick around for one more drink. That's when things happen. That's when you find out everything you want to know.
I did the 2010 Round Britain Rally on my 350 Bullet. 89 landmarks, 3 months, 9,500 miles.
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MarJay
But it's British!



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PostPosted: 15:19 - 22 Jul 2024    Post subject: Reply with quote

stinkwheel wrote:
I don't keep stuff on my PC that would be anything above inconvenience level anyway.

I don't do online banking in particular. As far as I'm concerned, the system hasn't been invented that is sufficiently secure. The day I do online banking is the day I just decide to keep all my money in cash in my pocket.


That's fine if you use your PC for personal stuff. If you use it for work? You will have to keep PII (Personally identifying information) safe under the latest data protection rules.

It's very flippant to say "I turned off updates" but that opens so many things to risk these days, especially if the device/pc/computer is on the internet in any way.
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Val
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PostPosted: 16:42 - 22 Jul 2024    Post subject: Reply with quote

Plot twist:
Quote:

Microsoft says EU to blame for the world's worst IT outage


https://www.euronews.com/next/2024/07/22/microsoft-says-eu-to-blame-for-the-worlds-worst-it-outage#vuukle-comments-2591002

Usual incompetent journos crap spread by Telegraph too.

I blame Microsoft. It is not EU fault Microsoft has bad kernel access model. Any self respecting OS should have a way to protect the kernel and its not EU fault Microsoft are incompetent. Apple moved away from deep kernel extensions years ago. They are no longer permitted on their latest releases. Of course something like an EDR requires kernel level access otherwise it's too easy to bypass. But Apple has kernel system extensions as a useful compromise. They're basically kernel level APIs that can be called by validated signed software. I think it's a good alternative to just allowing random code to run in the kernel.

Microsoft could have done the same so that the kernel is safe and 3rd party products can access the kernel without the risk of crashing it innit?
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