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Robby
Dirty Old Man
Joined: 16 May 2002
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Ste
Not Work Safe
Joined: 01 Sep 2002
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 Posted: 09:39 - 15 Jun 2021  Post subject: |
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| Fat Angry Scotsman wrote: | I thought “guarantee” and “warranty” were synonymous? When my company drafted our warranty there was a discussion on that as a point of wording. I could be wrong though: I’m trying to remember conversations with lawyers from 2013 and I can hardly remember ones from last week |
Bromley Trading Standards says...
What is a guarantee?
Under the Consumer Rights Act 2015, a guarantee is an agreement given by a trader to a consumer, without any extra charge, to repair, replace or refund goods that do not meet the specifications set out in the guarantee. A guarantee is usually issued by the manufacturer of goods or by a trader that provides goods as part of a service - replacement windows, for instance. Generally, a guarantee provider undertakes to carry out free repairs, for a set period of time, for problems that can be attributed to manufacturing defects.
An insurance-backed guarantee provides the consumer with protection where the trader who provided the goods or service under guarantee ceases to trade and can no longer fulfil their obligations under the guarantee. The insurance company underwrites the terms of the guarantee for the remainder of the guarantee period.
What is a warranty?
A warranty (or extended warranty) is broadly defined in law as a contract for cover for goods, which is entered into by a consumer and for which they pay a fee. A warranty is a form of insurance policy that provides cover for the unexpected failure or breakdown of goods, usually after the manufacturer's or trader's guarantee has run out, although it can cover the same time period as a guarantee because it may offer additional cover. Check the start date of the warranty before you go ahead.
Some warranties are service contracts rather than insurance-backed (you should check the status of the warranty before you purchase it).
Warranties can vary and they offer different levels of protection, from the most basic cover to those that provide comprehensive cover. For instance, you may be covered only for the 'market value' of the goods (which means their second-hand value after use) or you may be covered 'new for old'.
Do not assume that a warranty will provide cover for all problems encountered with the goods. They usually have exclusions that set limits on the cover you receive.
https://www.bromley.gov.uk/leaflet/122525/21/683/d
tl;dr If you french fry when you're supposed to pizza, you're gonna have a bad time! |
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Fat Angry Scotsman
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Joined: 12 Jan 2021
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Ste
Not Work Safe
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| Posted: 09:45 - 15 Jun 2021 Post subject: |
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I can't guarantee that.
In fact, deep frying a pizza sounds like a waste of good pizza.  |
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Fat Angry Scotsman
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Old Thread Alert!
The last post was made 2 years, 316 days ago. Instead of replying here, would creating a new thread be more useful? |
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do you guys get pizza crunches at chippys south of the border?
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