Is this good service?

[WD Forte]

The guy with the YBR bought a new front tyre and took the front wheel and tyre
away to his usual, in town, scooty shop to have it fitted.
The mechanic fitted it then had to refit it because he had the direction of
rotation wrong and charged double after swapping it over.
(The owner rang me during this to ask which side his disc was on to establish
the direction of rotation)

So, £30 instead of £15, not a happy bunny
hard done by ?

I'll admit to bias, cos I reckon they're a bunch of useless overcharging cowboys anyway, but surely establishing the wheels DoR before fitting is normal practise?
a quick google image check would have told them a YBR's disc is on the RHS

BTW. they didn't balance it or fit a new valve, nor did it have a valve cap
on it when he dropped it off. arseholes!.

The tyre was £40 and with the eventual £30 shabby fitting he'd have been better off going to Protyre where I always go and I had suggested this to him but he was trying to save some dosh.

That'll learn him
____________________
bikers smell of wee

[Bhud]

Not normal. Not satisfactory.
I understand him not wanting to go to Protyre. It's the minor things in customer service which often dictate where we buy goods and services. Whoever did the work was a numbskull and should have corrected it for free.

[Nobby the Bastard]

Presumably this wasn't the very large.dealer which is within a reasonable ride from you?
____________________
trevor saxe-coburg-gotha:"Remember this simple rule - scooters are for men who like to feel the breeze on their huge, flapping cunt lips."
Sprint ST 1050

[Evil Hans]

My local guy got one of mine the wrong way round once. Facepalmed himself and apologised because he'd marked the direction with chalk and still got it wrong.

Changed it round there and then, didn't charge. Obviously.
____________________
Triumph Sprint ST 1050. And it's Red.

[MCN]

[WD Forte]

[Ste]

They charged him for them to fix their mistake?

[xX-Alex-Xx]

They fucked up.... And he paid for it twice? Should be getting it for fucking free after that.
____________________
DILLIGAF

[stinkwheel]

The direction of rotation is also pretty fucking obvious just by looking at the wheel. Cast wheel with angled spokes which have an aero cross section.
____________________
“Rule one: Always stick around for one more drink. That's when things happen. That's when you find out everything you want to know.”
I did the 2010 Round Britain Rally on my 350 Bullet. 89 landmarks, 3 months, 9,500 miles.

[Islander]

[MCN]

[grr666]

I had to be booked into Fowlers workshop for my PDI etc several weeks before they even have the bike. Can confirm
a long waiting time for workshop there.
____________________
Currently enjoying products from Ford, Mazda and Yamaha
Ste wrote: Avatars are fine, it's signatures that need turning off.

[ThunderGuts]

As above really, cowboy behaviour. I'd be going straight back there. The only possible recourse (and it's very loose) would be if they asked the customer specifically which side the disc went on and he replied incorrectly and they acted on that instruction. Even if this was the case though, it's pretty poor, especially for the wheel to come back unbalanced and without a valvecap.
____________________
TG.

[xX-Alex-Xx]

[ThunderGuts]

[WD Forte]

Fleecing?
Jeez, I could bleed this guy dry so easily
he has no mechanical nous what so ever, none, zero, zilch.

He's the "do I need new forks?" when he has a flat front tyre guy.
Couldn't find the spark plug if you held a gun to this head.

"That wire at the front" is the brake hose but he's also used that phrase
to refer to the speedo drive.

Paid an 'expert' £50 an hour to not fix his Mobylette when the rear bulb failed and it took me 5 minute to find a bad connection and get it working again.
Still thinks the guy is an expert cos he charges so much

Drives me fuckin nuts at times
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bikers smell of wee

[MCN]