Insurance company taking the mick?...

lightfoot256 · Nitrous Nuisance Joined: 12 May 2005 Karma :

I had insurance for a year, took out another year (apparently would save me £100 as apposed to paying monthly), only had the insurance for 5 months, passed my test and was moving up to a bigger bike.

I figured i'd keep with them to save losing 5 months of NCB... rung them up to let them know abotu passing my test, it reduced by insurance by about £100, but would only send me £7 of it back due to covering their own expenses (??). I explained i wanted to move a bike and they said it would cost me another £200 to switch bikes and that it actually didn't affect my insurance premium, this was just their policy. I asked them how much it would be next year and they claimed i'd have to pay a ~£900 renewal fee.

So i asked how much to end this insurance and move to new one. They agreed that i'd lose my 5 months and they'd charge me a _new_ fee of £1900 on top of the £420 i'd already paid for the year on the 125, with a renewal fee of £1900 each year.

To be honnest, they we'ren't making much sense at all. Even both the woman on the other side of the phone couldn't understand it but were eagily asking for my debit card details...

In the end i left them, paid the cancellation fee and they were apparently supposed to return me about £200, but i've kept chasing it and haven't got any further. I've moved to Honda insurance which now costs me £270 :-p

Black Knight · World Chat Champion Joined: 22 Feb 2005 Karma :

Although many companies levy a charge for paying montly, I often chose this option as if you cancel, you simply stop paying them.

If you owe out money they are all over you like flies on shit. When It comes to giving refunds - they add their 'admin charges' and you don't see them for dust Evil or Very Mad

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Where does a turn end? 'Where you can do anything with the gas you want to, where you are brave again, where your attention is free from the turn, where you are sure you can do it better next time; that's the end' - Keith Code.

stinkwheel · Bovine Proctologist Joined: 12 Jul 2004 Karma :

Sounds like you have been buggered about something awful.

I just added another bike to my policy at Carole Nash and they charged me £30 (all in).

When I have changed policies midway in the past, they have charged me a £20 admin fee then shifted the balance of the existing policy over to the new one (but I did have to start another full years insurance with the new one).

Who were you with so I can make a note never to use them.
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“Rule one: Always stick around for one more drink. That's when things happen. That's when you find out everything you want to know.”
I did the 2010 Round Britain Rally on my 350 Bullet. 89 landmarks, 3 months, 9,500 miles.

kb-zxr · Could Be A Chat Bot Joined: 01 Jun 2005 Karma :

I can't see why they charge so much on insurance premiums, as they seem to make enough money out of charging £20-£30 for 20 seconds worth of computer typing.

Next time tell them to email you the policy document and you can do you own "admin" Thumbs Up

stinkwheel · Bovine Proctologist Joined: 12 Jul 2004 Karma :

Black Knight · World Chat Champion Joined: 22 Feb 2005 Karma :

Yeah, I imagine you're right - Still, Id rather have the money in my account than pay out and wait for it to be refunded.

I feel conned by car insurance. its a total rip off.
I bet is it wasn't mandatory you had it they would soon sort their act out.
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Where does a turn end? 'Where you can do anything with the gas you want to, where you are brave again, where your attention is free from the turn, where you are sure you can do it better next time; that's the end' - Keith Code.

Lee_367 · Brolly Dolly Joined: 22 May 2004 Karma :

I've just insured my 400 with carole nash, they quoted me yesterday at over £400 cheaper than they did a month ago.
No other company could come close to matching it, and you get free legal cover, breakdown and puncture cover with them.

I was impressed. Smile

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?It?s mercy, compassion, and forgiveness I lack?not rationality.?

Keith · World Chat Champion Joined: 24 Mar 2004 Karma :

dodsi · Dirty Carny Joined: 06 Aug 2004 Karma :

loply · World Chat Champion Joined: 24 Mar 2004 Karma :

I use Yamaha Insurance who quoted me £520 for my first bike (SZR660) which was quite good, they too entered me into a credit agreement for monthly payments so I suspect if I canceled I would still have to make the repayments.

When I phoned up to ask about changing my bike to a ZX6R (big difference, SZR=48bhp) they quoted me £40 one-off all-in fee to change.

Pretty good, shame about the credit agreement.
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Yamaha SZR660 Caution to the wind, the throttle pinned!