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Ebay - Leave Neg Feedback??

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DucatiEVO
Could Be A Chat Bot



Joined: 02 Sep 2005
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PostPosted: 23:36 - 04 Feb 2006    Post subject: Ebay - Leave Neg Feedback?? Reply with quote

Ok quick rundown, I brought some panels off Ebay advertised for my pickup (£70 BIN price). Paid £15 to have a courier collect them. Turned up and they are wrong, don't fit at all. Paid another £15 to send them back for a refund.

Seller says it's fair that we should go halves on the courier charges, I say it's not my fault they were wrong, he should have double checked the part was ok before he listed it. I replied to his mail saying if I had made a cockup with a customer (I have shop too) I would have covered postage costs as it's my error.

Have just had a refund today for £90 from him, minus the Paypal charges means I get £86 and have laid out £100 originally.

Have recieved an Ebay e-mail for mutual cancel agreement (so he's refunded his Ebay listing cost), but I haven't responded to it as yet. Do you think it's worth a neg feedback, he hasn't got any and nor have I - don't wanna mess my rating up either? Should I just leave it and chalk it down to experience, or not reply to his ebay mail so no charges refund for him etc?

Confused
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R4nger
World Chat Champion



Joined: 05 Jan 2005
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PostPosted: 23:39 - 04 Feb 2006    Post subject: Reply with quote

If you leave neutral, he will leave negative. If you leave negative, he will leave negative. If you leave positive, he will leave positive (hopefully).
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Davo
Davo To The Rescue!



Joined: 05 Apr 2004
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PostPosted: 00:04 - 05 Feb 2006    Post subject: Reply with quote

He shouldn't get any paypal charges if he did a straight forward refund on the item. So I'd query that as well.
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gammamanuk
Scooby Slapper



Joined: 30 May 2004
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PostPosted: 06:01 - 05 Feb 2006    Post subject: Reply with quote

You got 90% of what you were owed, be grateful with that, most ebayers don't care.

I bought a engine stand for 35.98 delivered, from a power seller with like 38,000 feedback ! It got here a week later, it was poorly made, pidgeon shit welding and looked like it had been painted by a 3 year old, and a wheel was missing, which took them 4 weeks to send.

They got a neutral because i took into consideration i got the item quickly and the communication was good, but the aftersales was shit.
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owdamer
World Chat Champion



Joined: 06 Oct 2004
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PostPosted: 09:18 - 05 Feb 2006    Post subject: Reply with quote

My friend bought 2 golf trolleys off a powerseller which both broke within 6 weeks of normal use. The seller refused to do anything about it, saying that they must have been overloaded or something. After a few emails without any result they took the seller to a small claims court. My friends won the case and were awarded full costs.
If the seller is in the wrong I would do everything I possibly could to make sure they HAD to refund your money.
Dont expect help off ebay though, they're wankers. You cant argue with an automated response.
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