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computer keeps crashing when i try to install

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Blunet600
Nearly there...



Joined: 03 Dec 2005
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PostPosted: 11:38 - 09 Apr 2006    Post subject: computer keeps crashing when i try to install Reply with quote

everytime i try to install my netgear wireless adapter, my computer and my laptop keep crashing. I insert the CD install the drivers, i then insert the adapter which plugs into the USB and the minute it goes in the laptop crashes and goes to a blue screen with white writing and says something like "physical memory dump" and it keeps crashing until i take the USB adapter out, help me please i really want my network set up asap.
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BFG
Brolly Dolly



Joined: 14 Feb 2005
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PostPosted: 11:54 - 09 Apr 2006    Post subject: Reply with quote

Could be any number of things. You need to post exact details inc model nos etc. Netgear tech support are very good - have you raised a ticket? What about the USB drivers? (although that would be unlikely to happen to two different machines).

One thing to note. A blue screen on a PC is not harmless and it's a risk to your data, so make a backup! Last thing you'd want is a corrupted hard drive.
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Bod
Traffic Copper



Joined: 18 Mar 2004
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PostPosted: 14:28 - 09 Apr 2006    Post subject: Reply with quote

Have you tried to install the drivers first??
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True Blue
World Chat Champion



Joined: 09 Feb 2003
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PostPosted: 20:14 - 09 Apr 2006    Post subject: Reply with quote

That's odd, , I'm trying to install a wireless PCI card today and the PC keeps crashing when I'm installing the drivers too. Thinking
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