bank fraud

[lee8040]

i have just been the victim of fraud from my bank account. £370 was taken out of my account and not by me and was used on an online poker room. the bank says that they will investigate and refund the money

what im not sure about is whether to close that account and open a new one in another bank/building society. They have cancelled my card and are sending me a new one out with a different number but would you guys close the account completley, move to a new bank or stay with this one ?

[Mr.Everready]

If the bank is aware of it there's no need to change. Let them sort it.
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the undemocratically unelected mod of the Scottish section

[tony532]

it's hard to change a bank account.

you need 6 months of in the black bank statements for starters.
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bikes owned :-

aprilia rs125 - suzuki gsxr400rrsp 1990 - yamaha yzf600r thundercat - honda hornet 6

[Itchy]

plus a ton of identification papers due to the money laundering act thing ,if they know about it it will probably just blow over it could have happened a ton of ways which are vulnerable to other banks too.

As a little side note, UK banks used a cheaper version of the chip and PIN system (alledged to be 15p cheaper) which isn't actually as strongly encrypted as the European version.

That said chip and pin is not infallible , crims just watch you bang in the number and pick pocket you outside the shop.
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Spain 2008France 2007Big one 2009 We all die. The goal isn't to live forever, the goal is to create something that will. In the end, your life will flash before your eyes. Make sure it is worth watching.

[lee8040]

they didnt steal the card i still had it in my wallet

[Itchy]

they don't need to steal your card just know the numbers on the front and back (where you sign) , to use it as a user not present transaction (ie most net transactions).
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Spain 2008France 2007Big one 2009 We all die. The goal isn't to live forever, the goal is to create something that will. In the end, your life will flash before your eyes. Make sure it is worth watching.

[nrml76]

I had the same thing happen to me. Dont bother changing your account. It's the card details that need changing. https://www.bikechatforums.com/viewtopic.php?t=74587&highlight=busters

[BigChris]