What a prick...

Milo · World Chat Champion Joined: 08 Feb 2002 Karma :

Please note that unless stated otherwise this is pure fiction and does not reflect real events, or persons. Wink

Here's an email conversation I've had with a (l)user that I thought you might enjoy reading.

I've changed the order so you don't have to read from bottom to top.

Cigaro · World Chat Champion Joined: 28 Mar 2007 Karma :

(things like this are only funny to us IT geeks... Razz

)

Also, is it just me or are people who profess to be MCSE's usually the most arrogant and stupid of them all?

truslack · World Chat Champion Joined: 08 Apr 2007 Karma :

Skudd · Super Spammer Joined: 01 Oct 2006 Karma :

So the basics are;
Couldn't find email
IT people found email and resent it
Person had put it in his junk mail.

I now know I'm not a Geek. Very Happy

Only because I didn't get it. Crying or Very sad

I do know one computer joke.
1st computer says " 11001,01100111,110001,0001110."
2nd computer says" 111, 011101,110001110,11001."
And the punch line " 10001,0011,1000,1100,1-11-00-1"

Its the way you tell em. Laughing

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anders · Banned Joined: 17 Sep 2005 Karma :

that is funny! Laughing

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ali-b · Trackday Trickster Joined: 19 May 2005 Karma :

My best 'helpdesk' call (I don't work on a helpdesk, but I'm the only IT guy in my company so you get the idea...)

Call comes in - Hi, its "Bob", the computer isn't working, it was working this morning but has just stopped, I've tried everything to get it working again.

lots of russling and a bit of raised voices in the background.

MD comes on the phone and gives me a rollocking for this critical system being unavailable and the requirements for having things working all the time or there being backups available for broken systems....the rollocking lasts 5 to 10 mins (I wasn't counting).

I say I'll come and have a look - walk over to the office..."Bob" and the MD are there, and I'm preparing for another ear bending, when I notice something.......so, before anyone has a chance to speak, and knowing that everyone in the room is watching me, I switch the machine ON and leave without anyone saying a word...

Cigaro · World Chat Champion Joined: 28 Mar 2007 Karma :

I had an amusing one yesterday - a customer called saying that he'd jammed the tape into his tape backup drive upside down, destroying the drive and the tape in the process.

I can't help but wonder how he managed it. He must have used a hammer or something.

Milo · World Chat Champion Joined: 08 Feb 2002 Karma :

m99dws · World Chat Champion Joined: 09 Jun 2004 Karma :

1st and 2nd line helpdesk have proven to be as stupid, if not more so than users over the years.
Desktop monkeys are just as annoying as users. "Yeah I know everything about XP I'm a 1337 support tech"

How about you ask the right questions in the first place, and calls don't need to be escalated to the 3rd level.

Milo · World Chat Champion Joined: 08 Feb 2002 Karma :

thegubner · World Chat Champion Joined: 25 Mar 2007 Karma :

I don't know whether to be glad or embaressed that I have not understood, ONE post in this thread. Embarassed

pa_broon74 · World Chat Champion Joined: 28 Mar 2006 Karma :

1st line support is can be poor, but I suspect its not really their fault.

I've phoned up Virgin media loads of times, it makes me wonder what kind of training they get; if any. You describe the problem to them in pidgin english and they ask you to do something entirely unrelated to the problem at hand.

Milo · World Chat Champion Joined: 08 Feb 2002 Karma :

andrew · Mister Road Rage Joined: 03 Feb 2002 Karma :

Funny as hell. Very Happy

SoulRider · World Chat Champion Joined: 13 Nov 2005 Karma :

I work on an IT service desk as well, provide 1st and second line support and some people, well Rolling Eyes

Milo · World Chat Champion Joined: 08 Feb 2002 Karma :

Silver · World Chat Champion Joined: 03 Oct 2004 Karma :

He's a MS Gold Partner? That's impressive since it's a company accreditation... Laughing

bazza · World Chat Champion Joined: 27 Aug 2004 Karma :

MCSE = Minesweeper Consultant, Solitaire Expert.

Rolling Eyes

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Skudd · Super Spammer Joined: 01 Oct 2006 Karma :

SoulRider · World Chat Champion Joined: 13 Nov 2005 Karma :

Microsoft certification, one i wouldnt mind doing
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Cigaro · World Chat Champion Joined: 28 Mar 2007 Karma :

bazza · World Chat Champion Joined: 27 Aug 2004 Karma :

m99dws · World Chat Champion Joined: 09 Jun 2004 Karma :

cqueen · World Chat Champion Joined: 13 Apr 2005 Karma :

Kickstart · The Oracle Joined: 04 Feb 2002 Karma :

Hi

Worked on the office systems help desk years ago at one place.

Best call was one of the senior personal assistants. Their PC had stopped working. First thing I asked them to do was check the leads at the back. Voice came over the phone in a fairly unconcerned voice "Oooooh, Ooooooh. There's black smoke coming out of it".

I replied "Turn it off. Quickly. I will call the engineer".

Had one PC that started to lock up when they tried to print (running Displaywrite, old DOS based work processor). They claimed it was plugged in correctly. Went along to check and 2 connectors were plugged into the back of the PC. There was a lead between them, linking the serial and parallel ports (no wonder the poor PC was confused), with the lead from the printer plugged into the back of the plotter.

All the best

Keith
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