Dealer fook up, what are the legalities here?

Fisty · Super Spammer Joined: 11 Apr 2007 Karma :

Bout 30 mins ago a lady i know knocked on my door, she had her 50cc scooter serviced today and wasnt happy.

After leaving the dealers at 6pm she fell off the scooter twice while applying the front brake.

During the service she had an oil and filter change and spark plug etc.

I took i t for a quick lap round the block and it was evident there was something wrong at the front end as every little bump felt like hitting a huge pothole!

I checked the tyre pressures to begin with, the rear had 32psi, and the front had nearly 65psi in it!

Now she says that the tyre pressures were fine when she took it to the dealers. If the dealers did inflate it too much would they be liable? There is a fair amount of damage to the right hand side of the scooter, and she has wrecked her jacket.

The dealer is quite a major one round here, although ive had a few problems with them in the past they are meant to be quite good.
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Quietly and consistently taking the piss.
TL1000R | Hayabusa | ZXR400 | TL1000S | Bandit 400 V
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UrbanRacer · World Chat Champion Joined: 26 Jul 2005 Karma :

goto the dealers first and speak to them and tell them whats happened, give them a chance to sort it out. If not start shouting and screaming and threatening to soil their good name.

Dalemac · World Chat Champion Joined: 15 Oct 2006 Karma :

65psi...fook me! that must atleast twice the amount that is needed!

surely they must be liable, and what sort of mechanic would have done that and not realise!
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~~YBR125~~ -> GPZ500S -> SL1000

Damon · World Chat Champion Joined: 24 Aug 2007 Karma :

Is there anyway she can prove that she did not inflate the tyres to that PSI. This is going to be the first thing that the garage will say. If you can prove she didn't and more importantly they were liable then it will be easy. Good luck Thumbs Up

Itchy · Super Spammer Joined: 07 Apr 2005 Karma :

name and shame! , tis the only way! ,
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Ariel Badger · Super Spammer Joined: 02 Dec 2006 Karma :

Go to the dealer ( with an independant witness) and ask them if they checked the tyre pressures at the service, do not say anything more.
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Damon · World Chat Champion Joined: 24 Aug 2007 Karma :

and bring with you a hidden voice recorder. That'll shut them up Smile

Itchy · Super Spammer Joined: 07 Apr 2005 Karma :

sickpup · Old Timer Joined: 21 Apr 2004 Karma :

Was the front tyre replaced?

chris-red · Have you considered a TDM? Joined: 21 Sep 2005 Karma :

Fisty · Super Spammer Joined: 11 Apr 2007 Karma :

Just spoken to her again, the front tyre was not replaced. She has been back to said shop today and asked them about it.
as far as i know she is waiting for a phone call back from them.

I will let you all know what happens!
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Quietly and consistently taking the piss.
TL1000R | Hayabusa | ZXR400 | TL1000S | Bandit 400 V
Fatter and faster than Fret