ebay problem

DuNnInG_2K5 · Nova Slayer Joined: 19 May 2005 Karma :

hi everyone
recently sold a tomtom 910 on ebay (also in for sale section)

https://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&rd=1&item=290196084412&ssPageName=STRK:MESO:IT&ih=019

basically the blokes emailed me saying he can't get it fixed.

now am i right in thinking as i listed it for spares or repairs and no returns i dont have to give a full refund?

i also emailed him saying i wasnt a tomtom engineer so couldnt tell him exactly what the problem was which was why it was listed for spares or repair and in the auction it was stated the green light was on but wouldnt turn on so i presumed it wasnt charging

i received this email off him

..... · Quote Me Happy Joined: 15 Jan 2005 Karma :

Tell him to piss off.

jimbothe · World Chat Champion Joined: 29 Sep 2006 Karma :

I think the bit in your description makes it perfectly clear.

..... · Quote Me Happy Joined: 15 Jan 2005 Karma :

Did he pay by Paypal? If he did make sure you empty your PP account.

DuNnInG_2K5 · Nova Slayer Joined: 19 May 2005 Karma :

jimbothe · World Chat Champion Joined: 29 Sep 2006 Karma :

owdamer · World Chat Champion Joined: 06 Oct 2004 Karma :

Send him the list of the other bidders and suggest he tries to sell it to them. Other than that tell him to do p*ss off, Your ad clearly says it doesn't work.
We get loads of tom tom catalog returns in at work and the ones that fail are just sold on by the palletload as faulty. God only knows who the buyers are or what they do with em. If we dont fix them then it'll be because parts aren't available or its simply too costly.
I cant believe someone Paid £73 + postage for a broken tom tom. What a k-nob.

Bloody hell, a quick look on ebay and
Here

and

Here

Suckers!

..... · Quote Me Happy Joined: 15 Jan 2005 Karma :

One of the reasons I've never linked my PP account to my bank account. CC only.

shonajoy · Nitrous Nuisance Joined: 15 Dec 2006 Karma :

I buy and sell a lot on ebay, and agree with the others. He hasn't got a leg to stand on - email him and tell him before he sends it though.
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DuNnInG_2K5 · Nova Slayer Joined: 19 May 2005 Karma :

i've sent him an email advising him not to send it.
and that im well within my rights to refuse a refund as it was sold as spares or repair

thanks again for your help

Dischord · World Chat Champion Joined: 08 May 2005 Karma :

At least if he does return it you can sell it again Thumbs Up

rinse and repeat and you'll be a millionaire before long Very Happy

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Robby · Dirty Old Man Joined: 16 May 2002 Karma :

A paypal dispute won't get him anywhere, you sold it as faulty, so it is as described.

I've had people try the same thing on with me before. None of them have ever gone as far as sending it back, but if he sends it recorded you can just refuse delivery.

tatters · Exxon Valdez Joined: 04 Jan 2004 Karma :

Sounds like a typical ebay cu*t, l sold a r&g fork protector last month and received neg feedback because the buyer believed that it was missing a washer which it did,nt require. Rolling Eyes

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Hetzer · Super Spammer Joined: 19 Feb 2007 Karma :

Hang on a minute...if you say "spares or repair" you are effectively stating the parts, or some of them, can be used as spares, or the entire unit is in fact repairable.

Or does the term "spares or repair" translate as "totally useless"?
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DuNnInG_2K5 · Nova Slayer Joined: 19 May 2005 Karma :

Hetzer · Super Spammer Joined: 19 Feb 2007 Karma :

If you bought a car advertized as "spares or repair", and found that every component bar the shell was non-functional, would you be happy?

Put yourself in the other guy's shoes and do the right thing. £73 for something that is 100% useless is not on mate.
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cagiva gezzer · World Chat Champion Joined: 17 Mar 2003 Karma :

Me thinks Siggi is now the proud owner of a Tom Tom that needs some attention . . . Very Happy

Tell him to go jump, he shouldn't of gone for it if he didn't know how to fix it.
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DuNnInG_2K5 · Nova Slayer Joined: 19 May 2005 Karma :

i've emailed the seller. and offered to refund £65 due to the fact that i've already had a percentage took off by paypal, plus the cost to relist etc.

does this seem reasonable?

Polo · World Chat Champion Joined: 05 Sep 2007 Karma :

I am with Hetz, spares or repair - the OR says it must be one or the other.

IF and it's a big IF, the buyer is correct and he has been advised it is useless, then ask him for proof of this. Call his bluff. If he can back it up though then I would say you owe a refund.

For me it is all in the Spares or repair. If you had sold it saying you really do not know if this can be fixed or if any parts are usable then he has no comeback.
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DuNnInG_2K5 · Nova Slayer Joined: 19 May 2005 Karma :

what you lot think of a £65 refund then
think that's fair?

Hetzer · Super Spammer Joined: 19 Feb 2007 Karma :

owdamer · World Chat Champion Joined: 06 Oct 2004 Karma :

owdamer · World Chat Champion Joined: 06 Oct 2004 Karma :

..... · Quote Me Happy Joined: 15 Jan 2005 Karma :

The case looks fine - surely that negates the 'it's not got any good spares' argument. I bet not every single last piece of the unit is dysfunctional.

Buying it was a risk he took but didn't work and now he's trying it on.

Hetzer · Super Spammer Joined: 19 Feb 2007 Karma :