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Scouse
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PostPosted: 08:43 - 21 Feb 2008    Post subject: British Gas profits Reply with quote

So many people mainly elderley struggling to make payments for their energy bills and British gas announce a profit of £571 Million

That's seriously not right!
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Itchy
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PostPosted: 08:49 - 21 Feb 2008    Post subject: Reply with quote

571 million is small change.

Also its not quite as simple as that,many companies invest in the stock market for their profits and or growth , pensions for example and insurance companies , the money you pay is used as capital to invest.

Companies make no profits? , you retire at 67 , and your pension is worth squat, pretty much like my dad who retired when the dotcom bubble burst and the market imploded making his pension worth £300 a year.
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Scouse
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PostPosted: 09:28 - 21 Feb 2008    Post subject: Reply with quote

It must of been a good year for investing then considering they only made £96 million the year before.
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JonB
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PostPosted: 10:15 - 21 Feb 2008    Post subject: Reply with quote

It takes the piss really.

Everything to do with fuel and energy does, forever lining the pockets of these companies.
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LeeR
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PostPosted: 12:23 - 21 Feb 2008    Post subject: Reply with quote

I blame all the cunts who bought shares when it was privatised, oh and that bitch Thatcher of course...
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Itchy
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PostPosted: 12:38 - 21 Feb 2008    Post subject: Reply with quote

Why does everybody seem to think the government can run things efficiently and thus privatisation is bad?.

Private companies = corporate responsibility to itself, ie you miss a target , something goes over budget , you get fired.

Something in the public sector goes over budget they just pile in more cash , as the cash isn't percieved as their own , Bolton council writes HUGE cheques as the money isn't seen as theirs , my bosses require anytihng over £100 to be approved as the money is defacto theirs.

If anything the government seeks to reduce efficiency of things , thus HMRC in 1997 took 2 people to inspect a tax return it now takes 7, and in 2008/09 it';; take 9 people.

As said in private companies there is motive to suceed , ie profit and associated performance related benefits, in the public sector there is not, you can be incredibly incompetent in public sector and not be fired.
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ColdInsomnia
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PostPosted: 12:40 - 21 Feb 2008    Post subject: Reply with quote

It's fucking obscene.

This country is nothing but a cash cow which is being milked for all it's worth by the financial know-hows at the top.

Energy companies, Northern Rock, even the government themselves. All of them are in it for the profits and they will shit on our heads from an increasingly great height - because we all know we are powerless and our government will do sweet fuck all to protect us from giant corporations.
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Itchy
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PostPosted: 12:58 - 21 Feb 2008    Post subject: Reply with quote

What do you mean now?.

Capitalism has ALWAYS been this way , if you read Adam Smith's economic theory , greed = benefit to society, which doesn't quite square with globalisation.

Ie British gas needs employees to do its bidding this is percieved to be a 'good' side effect.

The opposite is communism or socialism , considering the only ones I can think of off my head are North Korea and Oil states, this is a failed form of society.

As a car manufacturer once said we don't make cars we make money and we make cars as a method to make money, same with virtually everything , if Honda didn't want your £10,000 for its fireblade, why would the make it?.

Without motivation theres no innovation , Honda doesn't make its fireblade to make motorbikes it does it to make money, if Honda didn;t want a bigger market share and thus a bigger market and thus bigger profits why would they make a fireblade? .

Thus you can't have it both ways , you cannot have profitless societies and have innovation.

EDIT

If you want to change it vote with your wallet, I have a dislike of supermarkets and don't go in them often , I buy in Bolton or Bury market a perfect competition sector where there are virtually zero profits. And thus you might complain now but still use them I bet.

EDIT 2

Also fuel , erm why not make your own? , laws changed last year which allows you to make 2500 litres of your own fuel. Since you can buy like 25 litres of cooking oil for £5 , and probably make some sort of burner for it for heating or what not.
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Kickstart
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PostPosted: 13:08 - 21 Feb 2008    Post subject: Reply with quote

Itchy wrote:
As a car manufacturer once said we don't make cars we make money and we make cars as a method to make money, same with virtually everything , if Honda didn't want your £10,000 for its fireblade, why would the make it?.


Problem comes when profiteering companies are allowed to become some kind of monopoly.

Money for moneys sake is pointless. Money is there to exchange for a useful service or item. Companies produce useful items in exchange for money. If you are not producing a useful service or item then no reason the money should come to you (eg, gambling).

All the best

Keith
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Itchy
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PostPosted: 13:13 - 21 Feb 2008    Post subject: Reply with quote

Kickstart wrote:
If you are not producing a useful service or item then no reason the money should come to you (eg, gambling).

All the best

Keith


I think you just justified dismantling of the UK government Laughing
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Kickstart
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PostPosted: 13:18 - 21 Feb 2008    Post subject: Reply with quote

Itchy wrote:
I think you just justified dismantling of the UK government Laughing


If they stick to the useful services (eg, stopping monopolies, defence, enforcing basic laws, providing a legal framework) then no objection to them

All the best

Keith
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Walloper
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PostPosted: 14:33 - 21 Feb 2008    Post subject: Reply with quote

Fciknig Gas Bill

I got a bill today.

Top line:
Balance -£336.00
Gas Charges £148.00
Elec Charges £ 75.00
Ind Trans Chg £ 11.00
Discounts £ 4.00
VAT £ 11.00

I m in credit by £ 94.00

Who the fck does the math in that building?

Some stupid arsed way to set out a bill.

I know what I was charged etc.
But could not resist calling to ask how the -£336.00 becomes a +£94.00 at the bottom.
Strangest way to set out a bill I ever seen.

Wankers. Laughing

Is this normal?
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Scouse
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PostPosted: 14:39 - 21 Feb 2008    Post subject: Reply with quote

When I was with british gas I used to get bills for over £800, I would phone up and dispute, give my meter reading and the bill would instantly drop to £200. Within two days of said call they would send a new bill at the new price followed the next day by another newer bill at the higher price again. They weren't my favourite people.
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Itchy
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PostPosted: 17:11 - 21 Feb 2008    Post subject: Reply with quote

It is intentional to charge you extra much like the tax office, they charge you extra (keeping the NI) , £94 might not be alot to you but multiply this by say 10 million customers and they have 94million in the bank , @6% , each day they make

£15453 of interest non compounded.

and 94 million is as said 20% of their profits, which you can loan at overnight rates or stick them in monthly high risk things which give 10-15%.
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Kickstart
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PostPosted: 17:21 - 21 Feb 2008    Post subject: Reply with quote

Hi

Not really intentional to charge more. However consumption does increase and they have a pretty accurate system to guess how much your consumption is.

Trouble is that there are muppets around who cannot read a meter / cannot be bothered to read a meter. Even worse are those on prepayment meters as very few people understand how the system works. Putting a card in the meter is meaningless as far as paying for the electricity you use. What actually pays for the electricity is paying for the card and giving them your reference number so the payment can get credited to your account.

All the best

Keith
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Kris
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PostPosted: 20:35 - 21 Feb 2008    Post subject: Reply with quote

Kickstart wrote:
Not really intentional to charge more.


You're telling me they wouldn't want to generate the extra interest off of money that is not theirs? Come on Keith, I know I'm cynical but surely the revenue raised by charging more is pretty tempting?

I got charged £130 a month for 3 months for gas until I read the meter and called them to find I'm £248 in credit. So that's £248 of my money earning interest for them. If their system was so accurate they'd have seen that my use justified a £17.33 increase on debit payments, not a £100 increase. (I was pretty good at reading the meter regularly until recently).
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Kickstart
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PostPosted: 21:30 - 21 Feb 2008    Post subject: Reply with quote

Kris wrote:
You're telling me they wouldn't want to generate the extra interest off of money that is not theirs? Come on Keith, I know I'm cynical but surely the revenue raised by charging more is pretty tempting?


They would rather have the right figures and not screw around having to talk to you on the phone to sort it out. For every one who is £94 in credit there is probably another who is the same in debt. The money all works out, but having to answer the phone to you and sort it out costs them a load.

All the best

Keith
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Kris
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PostPosted: 07:40 - 22 Feb 2008    Post subject: Reply with quote

Kickstart wrote:
but having to answer the phone to you and sort it out costs them a load.


They use automated systems Rolling Eyes Hardly expensive after initial outlay.
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Kickstart
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PostPosted: 09:50 - 22 Feb 2008    Post subject: Reply with quote

Kris wrote:
They use automated systems Rolling Eyes Hardly expensive after initial outlay.


For a reading they will, and anything slightly iffy will need to be checked manually anyway. For sorting out billing queries they can't. The interest amount from one customer is nominal. Take the £94 example and 6% interest. Max of £6 over a year. Fair chunk of that would be wiped out with having to send out replacement bills when you submit a real reading (OK, some suppliers now do online billing that is cheaper). Even it that leaves £5, that will be eaten up in no time. Even minimum wage, rule of thumb is that the cost of an employee is triple their salary, so that is 20 minutes over the course of a year. Easy to use up in talking to you on the phone and processing paperwork.

All the best

Keith
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Walloper
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PostPosted: 19:40 - 22 Feb 2008    Post subject: Reply with quote

Kickstart wrote:
Kris wrote:
They use automated systems Rolling Eyes Hardly expensive after initial outlay.


For a reading they will, and anything slightly iffy will need to be checked manually anyway. For sorting out billing queries they can't. The interest amount from one customer is nominal. Take the £94 example and 6% interest. Max of £6 over a year. Fair chunk of that would be wiped out with having to send out replacement bills when you submit a real reading (OK, some suppliers now do online billing that is cheaper). Even it that leaves £5, that will be eaten up in no time. Even minimum wage, rule of thumb is that the cost of an employee is triple their salary, so that is 20 minutes over the course of a year. Easy to use up in talking to you on the phone and processing paperwork.

All the best

Keith


But it just isn't the same.

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iooi
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PostPosted: 21:46 - 22 Feb 2008    Post subject: Reply with quote

Many folks are now working out its better to go back to a quaterly bill and pay in arrears.
That way you can put aside a fixed amount into a good savings account and have the interest in your pocket, not theirs.


Where they make it is on the overpayment each month, that must run into millions of ££ a month which will be a nice tidy profit for nothing.
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LeeR
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PostPosted: 10:05 - 23 Feb 2008    Post subject: Reply with quote

I went back to quarterly billing 18 months ago, "paying for what I actually use" I've now got the combined bill for gas and electric down to £750 p.a. for a family of four in a 3 bed detached house. The ridiculous chimp on the end of the phone wanted £78 p.m. 18 months ago before the current raft of price rises, kept telling me I was in debt, switched to quarterly and I was £90 in credit. To say I hated them isn't entirely accurate, but I really don't like them.

As regards innovation in this particular instance of business I'd like to see some evidence that the gas industry in Britain is "innovative". I mean if you call buying gas from Russia, then burning it to make electricity innovative, well then I'm convinced... Rolling Eyes
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Kickstart
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PostPosted: 12:00 - 23 Feb 2008    Post subject: Reply with quote

LeeR wrote:
As regards innovation in this particular instance of business I'd like to see some evidence that the gas industry in Britain is "innovative".


Having worked in the electricity industry for over a decade I would say that the utilities are not in the slightest bit innovative.

The technology exists (and has done for ages) to remotely read electricity meters. Doesn't happen (because it would require the suppliers & distributors to cooperate).

Similarly there are the smart meters which can be used instead of token meters which take readings when the meter is topped up and report them to the supplier when the smart card is topped up. These are slowly disappearing (because only a couple of the suppliers can support them).

General short term aim to save money by moving to the cheapest agency type call centre staff they can find and paying low wages. Hence a lack of knowledge due to inexperience which makes things take far longer to sort out.

Merging customer information systems when merging supplier and throwing away large amounts of historical data to do this on the cheap (might still be available, but you can bet the call centre monkey on the end of the phone has no access to it).

Being forced into buying renewable energy at high prices.

It would be quite easy to supply broad band services over the electricity lines, but again unlikely to happen as it would mean competitors cooperating to supply the service.

New supplies are a total mess. Large new blocks of flats tend to have a meter cupboard where the meters are for all the apartments (so the meter reader only needs to go to one place). You can be certain that a substantial number of these meters are marked with an MPAN that does not refer to the apartment that they are supplying. Hence the residents bills are largely random.

The only bit of innovation is finding new and different ways of marketing the same things to get more money.

Personally I am not convinced privatization was a bad idea. Trouble is that the whole supply chain is integrated, so splitting off the final stage (essentially billing) to enable people to have a choice is just adding an extra level of cost.

I worked in the IT section of one of the major suppliers. It is now so hideously inefficient compared to a decade ago that it is almost unbelievable. Far more people producing far less, and with a far greater delay between requests and action. Basically due to dumbing down the job try and employ cheaper staff (paying 10% less per staff member but employing 3 times as many of them is madness).

All the best

Keith
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