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Purchased one piece race leather set , sizing issues

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Graprilia
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Joined: 02 May 2007
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PostPosted: 16:00 - 10 Jan 2009    Post subject: Purchased one piece race leather set , sizing issues Reply with quote

Hi,

Before i purchased a suit i checked everywhere for the best deals and finally found a suitabely priced one.

So i e-mailed told them my height and chest size etc to confim it would fit.

It arrived next day however it is way to short so now i have to return them which will cost me £10 and they wont refund the orginal postage cost of £10.

Would you guys agree that it was fault on their side or mine?

I would like to hear your views.
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MattEMulsion
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Joined: 29 Aug 2004
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PostPosted: 16:25 - 10 Jan 2009    Post subject: Re: Purchased one piece race leather set , sizing issues Reply with quote

Graprilia wrote:
I would like to hear your views.

Never buy fitted bike clothing without trying it/or the same one on first.
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Wafer_Thin_Ham
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PostPosted: 16:30 - 10 Jan 2009    Post subject: Reply with quote

Yours. You should have tried it on first. Every set of off the peg leathers comes up slightly differently.
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TheDonUK
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PostPosted: 16:30 - 10 Jan 2009    Post subject: Reply with quote

Usually the buyer pays the shipping for returned items,

If you ordered say a 48 size and got a 44 size then they should pay everything, if you ordered a 48 size and got a 48 size but it doesent fit as you like it, then its not really the shops fault.
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Graprilia
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PostPosted: 16:32 - 10 Jan 2009    Post subject: Reply with quote

yea agree with you , but its not like i didnt give them all my measurements and just ordered anything.

Plus i had a rather tight budget and if i got a suit from a store it would probably be at least £50 more.
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MattEMulsion
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PostPosted: 16:36 - 10 Jan 2009    Post subject: Reply with quote

Graprilia wrote:
Plus i had a rather tight budget and if i got a suit from a store it would probably be at least £50 more.

You took the cheap option and the chance on fitment that went with it. It didn't work out, I think that you will have to grin and bear the cost of the return postage.
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Graprilia
Brolly Dolly



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PostPosted: 16:45 - 10 Jan 2009    Post subject: Reply with quote

yea thinking about it you might be right ,it may have been cheaper as the sizings are off possibly , i am waiting to hear back from them at the mo.
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tutton
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PostPosted: 16:52 - 10 Jan 2009    Post subject: Reply with quote

Like boots aint it,
different manafacturers fit and size differently.

Like Sidi boots are very small in width i found..
alpinestars feel better for me, its not just the money to buy some tarty ones Laughing

Id say personally its your fault on the level they have given you what you asked for, look on the bright side, its only 10 pound more. although then you might need return postage again to get the new suit to you?
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Graprilia
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PostPosted: 16:57 - 10 Jan 2009    Post subject: Reply with quote

they dont have any longer size ones as they said 31" inside leg is the normal size, so i will probably have to save up a bit and buy a suit in my local dealers
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tutton
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PostPosted: 16:59 - 10 Jan 2009    Post subject: Reply with quote

Or there are altering companys?
dont your boots cover the leg size difference?
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G
The Voice of Reason



Joined: 02 Feb 2002
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PostPosted: 16:59 - 10 Jan 2009    Post subject: Reply with quote

You were stupid for not trying it on first - even if their measurements for right, it may not have fitted in other ways (ie movement on the bike, etc).

However, I'd disagree with the above; if it's was seriously out compared to the measurements you gave them, I'd say you at least have a good case for not paying the postage, as it would seem it was mis-sold to you.
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Graprilia
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PostPosted: 17:04 - 10 Jan 2009    Post subject: Reply with quote

if i took it to get altered i bet that aint cheap , the issue is the length i said i wear 33" inside leg trousers and they said standard they do is 31" but it would fit me as the suit would be down to my ankles obvioulsy then the boots would cover the difference.

I pulled them up as far as i possibly could and the top half is no were near going to go around my shoulders as is simply not long enough.

Other than thats i excellent which is the sad thing.
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Wafer_Thin_Ham
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PostPosted: 17:04 - 10 Jan 2009    Post subject: Reply with quote

tutton wrote:
Or there are altering companys?


Yes there are many. If the leathers are only a cheap set it probably isn't worth it.

People like Hideout, Scott, Crowtree, etc. can all do it.
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G
The Voice of Reason



Joined: 02 Feb 2002
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PostPosted: 17:06 - 10 Jan 2009    Post subject: Reply with quote

I presume you did actually tell them your overall height as well as the leg length?

If the legs were too short, but pulled right up then I'd expect the body to be longer for the same height person Confused
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Graprilia
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PostPosted: 17:09 - 10 Jan 2009    Post subject: Reply with quote

its even more annoying as i wanted to wear it to work starting from monday as my zip on my leather jacket is bust so at 6:30am with a leather jacket wide up is absolutely freezing.
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Graprilia
Brolly Dolly



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PostPosted: 17:15 - 10 Jan 2009    Post subject: Reply with quote

they just replied , and said it will be the mangers decision as to wether or not i get the postage cost refunded , and i have to sent it insured which will obvioulsy push the cost up.
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sickpup
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Joined: 21 Apr 2004
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PostPosted: 01:00 - 11 Jan 2009    Post subject: Reply with quote

Distance selling regs state it is the sellers responsibility to pay postage BOTH ways. Something I do for my customers.
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Tricolor Fan
Trackday Trickster



Joined: 01 Jul 2007
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PostPosted: 09:41 - 11 Jan 2009    Post subject: Re: Purchased one piece race leather set , sizing issues Reply with quote

Graprilia wrote:
Hi,

Before i purchased a suit i checked everywhere for the best deals and finally found a suitabely priced one.

So i e-mailed told them my height and chest size etc to confim it would fit.

It arrived next day however it is way to short so now i have to return them which will cost me £10 and they wont refund the orginal postage cost of £10.

Would you guys agree that it was fault on their side or mine?

I would like to hear your views.


I will not comment on whose fault it is. It isn't relevant if you are unhappy with the item.

I will merely point you in the direction of the Comsumer Protection (Distance Selling) Regulations.
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