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FAME!!!!! I wanna live forever.... J&S northwich + Luca

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CaNsA
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Joined: 02 Jan 2008
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PostPosted: 06:20 - 27 Aug 2009    Post subject: FAME!!!!! I wanna live forever.... J&S northwich + Luca Reply with quote
Bought some Ridge boots from J&S in may, the velcro came away from the leather side covering the zips.
I emailed Alpinestars and Luca there said they would need to inspect them and to send them to italy LOL
I was all like "nah mate i need to have some boots innit blud" he said goto J&S and get them to call me.
Went up yesterday and got the boots swapped straight away.

Good lads at J&S, Adrian i think is his name a baldy fella, always get served by him cos he dont fuck about Very Happy
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MarJay
But it's British!



Joined: 15 Sep 2003
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PostPosted: 07:48 - 27 Aug 2009    Post subject: Re: FAME!!!!! I wanna live forever.... J&S northwich + L Reply with quote
CaNsA_temporary wrote:
Bought some Ridge boots from J&S in may, the velcro came away from the leather side covering the zips.
I emailed Alpinestars and Luca there said they would need to inspect them and to send them to italy LOL
I was all like "nah mate i need to have some boots innit blud" he said goto J&S and get them to call me.
Went up yesterday and got the boots swapped straight away.

Good lads at J&S, Adrian i think is his name a baldy fella, always get served by him cos he dont fuck about Very Happy


That is because the sale of goods act puts the onus on the vendor to resolve any issues with the product rather than the manufacturer. Always go to the shop you bought the faulty item from before you contact the manufacturer. Even then, it is the shops responsibility to resolve the issue. If they tell you to go and contact the manufacturer, they are bullshitting you.

I'm not surprised that the shop provided you with a satisfactory resolution because if they didn't they'd be breaking the law.
____________________
British beauty: Triumph Street Triple R; Loony stroker: KR1S; Track fun: GSXR750 L1; Commuter Missile: GSX-S1000F; Cheap project: CBR900RR FireBlade
Remember kids, bikes aren't like lego. You can't easily take a part from one bike and then fit it to another.
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CaNsA
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Joined: 02 Jan 2008
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PostPosted: 07:57 - 27 Aug 2009    Post subject: Reply with quote
They could have been difficult and said it was normal "Wear and Tear" and made a fuss about trying to get me to send them back for inspection by Alpinestars etc

But never the less marjay, you point is valid and cheers for pissing all over my recommendation for the store. Its not like the customer service there is excellent, or that they were quick and very easy to deal with and resolve my issue is it..... ?
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leeclissett
Renault 5 Driver



Joined: 04 Aug 2009
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PostPosted: 11:04 - 27 Aug 2009    Post subject: Reply with quote
My few experiences with J&S in Birmingham have all been really good, certainly seems like a few of the staff have no clue but they have some really knowledgeable guys there and everyone is more than happy to help.
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ben_wheely
Trackday Trickster



Joined: 03 Apr 2008
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PostPosted: 11:04 - 27 Aug 2009    Post subject: Re: FAME!!!!! I wanna live forever.... J&S northwich + L Reply with quote
MarJay wrote:
CaNsA_temporary wrote:
Bought some Ridge boots from J&S in may, the velcro came away from the leather side covering the zips.
I emailed Alpinestars and Luca there said they would need to inspect them and to send them to italy LOL
I was all like "nah mate i need to have some boots innit blud" he said goto J&S and get them to call me.
Went up yesterday and got the boots swapped straight away.

Good lads at J&S, Adrian i think is his name a baldy fella, always get served by him cos he dont fuck about Very Happy


That is because the sale of goods act puts the onus on the vendor to resolve any issues with the product rather than the manufacturer. Always go to the shop you bought the faulty item from before you contact the manufacturer. Even then, it is the shops responsibility to resolve the issue. If they tell you to go and contact the manufacturer, they are bullshitting you.

I'm not surprised that the shop provided you with a satisfactory resolution because if they didn't they'd be breaking the law.


Why was there a need to quote his whole post ? You was the first guy to reply, and you answered his statement, nothing in specific ? Confused
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JAMSXR
World Chat Champion



Joined: 18 Jan 2007
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PostPosted: 11:36 - 27 Aug 2009    Post subject: Reply with quote
Quote:
Why was there a need to quote his whole post ? You was the first guy to reply, and you answered his statement, nothing in specific ?


Was there any need to point this out? Confused
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Honda SFX50 > Aprilia SR125 > Aprilia RS125 > Honda RFV400 > K4 GSXR600 > KTM Duke > C1H 636 > K3 GSXR1000 > Aprilia RSV-R > Triumph Street Triple R > Ducati 899 Panigale > Aprilia Tuono 1100 > Triumph Daytona 675R > KTM SuperDuke 1290 2.0
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MarJay
But it's British!



Joined: 15 Sep 2003
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PostPosted: 12:35 - 27 Aug 2009    Post subject: Re: FAME!!!!! I wanna live forever.... J&S northwich + L Reply with quote
wheely wrote:
Why was there a need to quote his whole post ? You was the first guy to reply, and you answered his statement, nothing in specific ? Confused


a number of reasons.

1.) Often I write a number of posts in different tabs, and consequently someone often posts before I hit submit, therefore my posts do not always make sense unless I quote the post.

2.) I use lite mode, and so the quote button is more readily available to me than the post reply button.

3.) It just provides clarity as to what I am referring to, and it means I can refer back to it as I'm typing.

does it matter that I quoted it all?
____________________
British beauty: Triumph Street Triple R; Loony stroker: KR1S; Track fun: GSXR750 L1; Commuter Missile: GSX-S1000F; Cheap project: CBR900RR FireBlade
Remember kids, bikes aren't like lego. You can't easily take a part from one bike and then fit it to another.
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ben_wheely
Trackday Trickster



Joined: 03 Apr 2008
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PostPosted: 12:48 - 27 Aug 2009    Post subject: Reply with quote
Nope, only asking Wink
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Rides: '05 Yammy WR290-F
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Howling TerrorOutOfOffice
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Joined: 05 Dec 2008
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PostPosted: 21:47 - 27 Aug 2009    Post subject: Reply with quote
It's too dark in J&S Northwich and cluttered.
Plus point is the staff don't hassle you.

Pat
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