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Parcelfarce Charges Illegal

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UrbanRacer
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PostPosted: 12:44 - 09 Feb 2010    Post subject: Parcelfarce Charges Illegal Reply with quote

I found this and thought it was quite interesting, i have no issue paying the duty on goods i buy overseas but the £13.50 they charge on top of that and they won't even attempt delivery is a fucking joke tbh. Read on


Firstly the package was labelled correctly as its legal to import for person use and customs didn’t put up an argument they simply held the package for a couple of days and then slapped the duty and VAT charges £23 something.

As the package was imported using the Thai national postal service it gets handed over the Parcel force which is now a privately owned division of the royal mail.

Parcel force pay the customs charge on your behalf then slap £13.50 on for the privilege of doing so.

When my mate went to collect his pack from the depot they refused to hand it over unless he paid the charge including £13.5 and storage on top of that.

My mate then quoted that it was illegal to complete a service (paying customs) and charge the customer without offering them the chance to pay it themselves or having a prior agreement on the price.
Then he demanded that they hand the package over with an invoice as it was a criminal offence under the (criminal law act section 104 sub section 2d) to hold a postal package in "virtue of lien". This means holding a package for ransom of payment... This is just like saying....

"You can’t have your package unless you pay us £13.50 cause we paid your customs bill, when you didn’t even ask us to."

Also holding a package illegally as a non government owned postal service (Royal mail and Parcel force are privately owned now) is against the postal service act 83,84 and carries a sentence of up to 6 months.

He spoke to the manager who didn’t give him the package and my mate then rang the police who after an hour or so of arguing with him told the boss he either released the package or they would arrest him.

He got the package. Parcel force paid the bill and as they didn’t inform my mate they were going to pay the customs charge on his behalf they didn’t have a leg to stand on so in the end he paid nothing.

Royal mail and Parcel force make millions every year doing this and its against the law so f**k them and next time you get a bill check to see if you legally have to pay it.

I’m telling you this now cause I just went to pick up my new set of golf clubs and they slapped a bill on for over £90. I walked in and stated the criminal law act 104 subsection 2d and the postal act 2000, 83, 84 and they just gave me my clubs.

Sounds like they shouldn't be doing what they’re doing...
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The999Kid
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PostPosted: 12:47 - 09 Feb 2010    Post subject: Reply with quote

that post is made of WIN! Karma
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UrbanRacer
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PostPosted: 12:55 - 09 Feb 2010    Post subject: Reply with quote

Just to add, i got some car parts delivered from Japan by Fedex. They delivered the parcel as soon as they could. A few weeks later i got a letter saying i was due to pay a customs charge on that delivery. their was no additional cost, just the duty.
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supZ
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PostPosted: 17:22 - 09 Feb 2010    Post subject: Reply with quote

on the subject of people charging you illegally..

anyone gone into a shop or pub and be told you have to spend £5 or over or you cant pay by card so you end up getting more than you want or going to the cash point?

well, they arnt allowed to do it!

It iss legal, but it's a violation of the merchant's contract with both Visa and Mastercard.

Quote:

Visa says its bylaws clearly state that merchants must not establish a minimum transaction amount. That's done, "To protect Visa cardholders so they can expect to use their cards anywhere, anyhow and anytime Visa is accepted," says a spokesman.

"If Visa finds out about a violation, Visa will issue an enforcement letter to the acquiring bank that enables the merchant to accept the card. It's up to the acquirer as to how to deal with the merchant."

MasterCard is also emphatic about dealing with violations although MasterCard deals with them directly.

What you do the next time you're told there's a minimum to use a credit card probably depends on how you feel about the issue. If you're sympathetic toward the merchant's plight you'll save the card for bigger purchases.

On the other hand, if you're trying to rack up every cent on your credit card for more frequent flier miles, you might rustle up your best steely eyed gaze and say, "That's not allowed."


the quote is from an american site but its true in the UK as well.

i didnt know about this myself til recently (my mother runs a small business and recently got updated merchant contracts for her credit card bits and pieces and its in the contract there.

little tip if you feel like being an arse and buying some chewing gum on your card Wink
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flat spot
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PostPosted: 17:26 - 09 Feb 2010    Post subject: Reply with quote

Read a much bigger thread about the whole ordeal here..........

https://www.volkszone.com/VZi/showthread.php?t=351900&highlight=parcelforce
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Devils Advocate
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PostPosted: 17:28 - 09 Feb 2010    Post subject: Reply with quote

if this is true....i thank you Thumbs Up
stored in favourites for future reference. Wink
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Itchy
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PostPosted: 17:44 - 09 Feb 2010    Post subject: Reply with quote

supZ wrote:
on the subject of people charging you illegally..

anyone gone into a shop or pub and be told you have to spend £5 or over or you cant pay by card so you end up getting more than you want or going to the cash point?

well, they arnt allowed to do it!

It is legal, but it's a violation of the merchant's contract with both Visa and Mastercard.

little tip if you feel like being an arse and buying some chewing gum on your card Wink


The issue isn't that of illegality and such, (also they can simply refuse your business as it is an invitation to treat) but how much the bank charges them, when I first started my own business way back in 1997 importing things, I used a credit card company which allowed me as one of the first indies to accept credit cards, they whacked me on the head for 14%, and then 5% ontop of that as a handling fee. This was semi OK as my margins were fat enough to absorb this.

For small businesses this can be pretty crippling, when I used to do accounts for business with card acceptance they would take anywhere from 4-8% +50p per transaction +£20-£40 a month to hire the machine AND you would have to pay for the phone calls on the card terminal. Which meant they would lose money on small transactions and thus refuse your business.
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Hetzer
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PostPosted: 18:34 - 09 Feb 2010    Post subject: Reply with quote

I've said it before and I'll say it again, this is why it's so gratifying to stiff credit-card companies. They're another parasitic entity that thinks it has a right to bite the cherry from both sides.
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.....
Quote Me Happy



Joined: 15 Jan 2005
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PostPosted: 21:13 - 09 Feb 2010    Post subject: Reply with quote

I've emailed ParcelForce asking how I can go about getting my money back from them.
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Hetzer
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PostPosted: 21:17 - 09 Feb 2010    Post subject: Reply with quote

Joe wrote:
I've emailed ParcelForce asking how I can go about getting my money back from them.


The technical lever being that they illegally extorted money from you ("Pay up or you don't get the parcel" see criminal law act, section 104, sub section 2d above). Thumbs Up
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.....
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PostPosted: 21:20 - 09 Feb 2010    Post subject: Reply with quote

Don't worry I quoted those in my email just to hopefully jolt them into something above an automated reply.

I enjoy things like this, they amuse me and pass the time whilst at work. I haven't done one in a while, so will enjoy prodding them with a proverbial pointy stick.
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UrbanRacer
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PostPosted: 12:48 - 10 Feb 2010    Post subject: Reply with quote

i don't know if that will work Joe, you've already accepted the charge and paid it.
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Hetzer
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PostPosted: 12:51 - 10 Feb 2010    Post subject: Reply with quote

urbanracer wrote:
i don't know if that will work Joe, you've already accepted the charge and paid it.


He was extorted, had to pay under duress. Following your logic a person who hands over money at gun-point has 'accepted the robber's terms & conditions' and has no recourse to law? Wink
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Nufkamp
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PostPosted: 15:12 - 10 Feb 2010    Post subject: Reply with quote

Had this by email today, no idea if it's bullshit or not.

Pay your fine, but, NO POINTS DEDUCTED, !!

Read on :-



This is how the points get added to your license:


If you get a fixed penalty notice through the post which also carries

penalty points the computer system first sends you a demand for the cash.

When you have paid, it then sends a demand to return your license for

endorsement.



It cannot handle the license endorsement and the payment at the same

time, and it cannot process the points part of the system until the

financial section is complete.



If you overpay the fixed penalty, it must issue and send a refund cheque

for the overpayment.



Therefore, overpay the fixed penalty by sending a cheque for the full

amount plus £1.00



The computer will then automatically generate a refund cheque for the

over-payment and send it to you.



**** Do not cash this refund cheque - DUMP IT.


The system then remains 'open' and cannot generate the 'send your license

for endorsement' demand part of the program.



It does, however, record your payment of the fixed penalty, so it does

not trigger the 'follow-up unpaid fine' stage.



As there is no human intervention, the system will leave you alone, since

it has got your money, which is the primary objective!

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Hex
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PostPosted: 15:19 - 10 Feb 2010    Post subject: Reply with quote

Nufkamp wrote:
...


Old as the hills and definatly doesnt work, infact trying it can get you in more trouble.
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mrtEE
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PostPosted: 20:15 - 01 Mar 2010    Post subject: Reply with quote

any update on this? I just got bum raped by parcelfarce on an imported item Sad
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chrisw
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PostPosted: 22:04 - 01 Mar 2010    Post subject: Reply with quote

Nufkamp wrote:
Incorrect stuff


Has been confirmed a number of times that it doesn't work (if it ever has).
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and
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PostPosted: 23:27 - 01 Mar 2010    Post subject: Reply with quote

...

Last edited by and on 17:43 - 23 May 2010; edited 1 time in total
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SoND
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PostPosted: 01:00 - 02 Mar 2010    Post subject: Reply with quote

I can't find "criminal law act 104 subsection 2d"

Postal Act 2000 83 - 84 https://www.opsi.gov.uk/acts/acts2000/en/00en26-b.htm

Quote:
Section 83: Interfering with the mail: postal operators

126. Section 83 provides for it to be an offence for a person engaged in the business of a postal operator to delay or open postal packets without reasonable excuse. It amalgamates the content of offences previously included in the Post Office Act 1953. It specifies a number of cases that are not to be regarded as offences under the section.

Section 84: Interfering with the mail: general

127. Section 84(1) provides for it to be an offence if persons intentionally delay or open postal packets without reasonable excuse. It amalgamates the content of offences previously included in the Post Office Act 1953.

128. Subsection (3) makes it an offence for a person, intending to act to a person's detriment and without reasonable excuse, to open a postal packet which he knows or suspects has been incorrectly delivered to him.

129. Subsections (2) and (4) specify a number of cases that are not to be regarded as offences under the section.


Or is this the 83 - 84 they meant?

Quote:
Section 57: Power of the Council to investigate other matters

83. Section 57(1) allows the Council to investigate any matter, not being a matter it has a duty to investigate under section 56 which appears to it to relate to the interests of users of relevant postal services (defined in section 51) or which relates to the number and location of public post offices.

84. Subsection (2) allows the Council to send reports on any matter investigated under subsection (1) to specified public bodies.

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Old Thread Alert!

The last post was made 16 years, 24 days ago. Instead of replying here, would creating a new thread be more useful?
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