Supposed Insurance Claim ?...

[Handsome]

My year long motorcycle insurance policy ended in January, I didn't renew as I hadn't got the lump sum to pay the deposit so I thought I'd look elsewhere and requested my proof of no claims, that came but I had no joy anywhere else with lower prices...

So, I went back with my previous insurers and took out a month to month policy as I could deal with that until I have money coming in to pay straight away on a policy, anyhow...

Two days ago I received and email and two letters of the same content stating that I haven't declared a claim, on which due to the wording in the letters I took to mean on the bike, so I fired off an email back stating that the date of the claim is nearly three years before I bought the bike that I've re insured with them and asking why this supposed claim has only just come to light.

They've got back to me today stating it was a claim on a car insurance policy and are still requesting documentation of said claim, now, I've sent another email stating that I've never taken out insurance on a car policy as I don't drive and have never taken the required test to do so, in the email today it says that the claim came to light with regards to the personal details I provided, I've also stated to them that I've only ever had motorcycle insurance and it's always been with themselves.

They are also stating that if I don't send the required documents within ten days that my insurance will be cancelled by them and I will have to declare it in the future.

So, any hints or advice as to what to do as I'm stumped ?...

Does this mean someone else is using my details ?...

Why hasn't it come to light before if it's matched to the claims database ?...

Or is it an genuine mistake by themselves when cross referencing the details as my policy documents are all present and correct ?...

Any help peeps would be greatly appreciated...


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Previous Bikes...Honda NSR 125 RR...Kawasaki Zephyr 550...Suzuki SV 1000 S...Yamaha FZ8...Current Bike...Suzuki GSX-R 750...

[Kwaks]

Em, call them and speak to them. Explain you do not and have never driven cars and as such have had no claims on car insurance. Ask them to check further into the details they have on this alledged claim.

Don't do this by email, simple points can be missed that you could pick up in a conversation.
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Fallen Angel "Nae sniffing my seat now!!!!! "
www.cliqueycuntsmcc.co.uk
I AM NOT A FAST RIDER!!!!!!!!!

[Handsome]

[Feasty]

Who is your insurance company?
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Previous: Aprilia Habana Retro 50cc (beauty), Yamaha SR125 (fell apart), Honda XR125 (nippy little commuter), Honda SLR650 (Geewhizz), Yamaha Diversion 900S (Smoooooth) written off courtesy of a stupid escaped horse.
(7 year gap), BMW F650 (Relaxing ride). Aprilia Caponord ETV1000 (Big and bold). Yamaha FZS600 (got me in trouble too quick!).
Current: Yamaha TDM 900 (Comfy, light but big, power when needed).

[Handsome]

[waffles]

Let me get this straight - they say you haven't declared a car insurance claim from three years ago. In reality you have never owned a car nor taken out car insurance as you don't have a license. Correct?

That doesn't come under any of those things that their website says they don't deal with. Sounds like they may have confused you with someone else or a bogus claim has gone through somewhere using your details. Best to speak to someone to clear it up, they can advise you on what has happened there and then without waiting for someone to email you back.

Sounds very odd though
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Theory test - 19/8/09, CBT - 11/10/09, MOD 1 - 16/8/10, MOD 2 - 27/10/10
Past rides Yamaha XT125X, Triumph TT600, Honda XR250
Current rides Suzuki GSXR 600, Honda MSX125

[Handsome]

[waffles]

You don't have a claim to resolve though. Can't hurt to call and ask them
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Theory test - 19/8/09, CBT - 11/10/09, MOD 1 - 16/8/10, MOD 2 - 27/10/10
Past rides Yamaha XT125X, Triumph TT600, Honda XR250
Current rides Suzuki GSXR 600, Honda MSX125

[CaNsA]

[Handsome]

[CaNsA]

[Handsome]

[waffles]

[Handsome]

[CaNsA]

[Handsome]

[and]

...

[Kickstart]

[CaNsA]

[Handsome]

[Kickstart]

[Handsome]

[CaNsA]

https://1.bp.blogspot.com/_HPCeURIXyJE/ScvtVoLlKaI/AAAAAAAAAwg/P06njGXqbiw/s320/ist2_6239001-dummy-spit.jpg
https://www.dreamstime.com/stamp-job-done-thumb7577069.jpg

[Handsome]

That actually looks like a mate of mine, I'll text him that in a bit...

given for replies so far, thank you for the help and opinions and I'll report back after I've spoken to them Monday morning...
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Previous Bikes...Honda NSR 125 RR...Kawasaki Zephyr 550...Suzuki SV 1000 S...Yamaha FZ8...Current Bike...Suzuki GSX-R 750...

[Handsome]

Just to fucking wind me up even more this morning I signed for another letter from these Numpties stating that my insurance will be cancelled in seven days due to them not recieving my proof of license and NCD...

So I've fired back an email to each department containing the emails they've sent me to say they've recieved both, CLOWNS, and asking for written proof that they've recieved these, again, and that no further action will be taken and that the policy will remain in place...

These idiots are winding me right up, I've been with them for years and never had any issues or problems in the past...

/FFS...
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Previous Bikes...Honda NSR 125 RR...Kawasaki Zephyr 550...Suzuki SV 1000 S...Yamaha FZ8...Current Bike...Suzuki GSX-R 750...