Help - Office 2000

rsooty · Spanner Monkey Joined: 16 Jun 2004 Karma :

Ever since i got my laptop i've had problems with Office 2000. The laptop is running Windows XP by the way.
The problem is, when I install Office, half way through I get an error message saying 'installation was ended prematurely'. After this I am able to run all the programs on Office, but when I try to install anything else I get a message saying that Office is still installing and it makes me remove Office.
Does anyone have any idea's? I've tried 2 different Office disks and it happens on both. Is it not compatable with XP? Or will I have to fork out to buy Office 2004? I don't want to as I don't see the improvement to be worth the extra cost.

Sooty

Caspar · Two Stroke Sniffer Joined: 12 Jul 2004 Karma :

As far as I know Office 2000 should work with Windows XP but you can check by downloading the Windows XP upgrade adviser (from microsoft.com)which will tell you what is not compatible with XP. I don't like XP much - I upgraded to XP on my laptop and ended up having so many problems that I went back to Windows 98 which is nice and simple like me...

Caspar · Two Stroke Sniffer Joined: 12 Jul 2004 Karma :

This from the Houston Chronicle of all places - does it sound like your problem? (Dunno how useful the answer is, though)

Q. I've recently purchased a new desktop running Windows XP. I installed Microsoft Office 2000 Premium on it shortly after purchasing it. My problem occurs when I'm trying to respond to an e-mail that I've received. When I hit reply, the computer automatically attempts to install the Office software again. After hitting cancel two to three times, the installation stops and I can continue with my reply. If I don't hit cancel, the installation will continue until it realizes there is no CD inserted to continue with the installation.

A. When you do a standard installation of a Microsoft Office, it only installs the standard features, not every feature. Most people do not use all of the software's capabilities. By not installing the whole thing, you conserve disk space.

What is happening here is that Office is looking for a component it needs and you will have to put the CD in the drive and let it pull it off. It should only need to do this once.

With disk space being plentiful these days, you can opt to install the entire application by choosing the custom install option when you first install the program. In your case, where the software is already installed, you can change the install by going to the Add/Remove programs section of the Control Panel and click the Change option for Microsoft Office. From there, you can add all the components and never be prompted again for the CD.

If you do not own the software and installed Office from a borrowed copy of the program, say from work or from a friend, you now see one of the benefits of owning the software.

rsooty · Spanner Monkey Joined: 16 Jun 2004 Karma :

No not really anything like it, mine isn't installing everything, i've tried custom installation, full and the recommended one, it's happening all the time. However I do also have Microsoft Works, something might be conflicting between these two.

Sooty

Bendy · Mrs Sensible Joined: 10 Jun 2002 Karma :

I use Office 2000 on XP Pro with no problems so I don't think it's that.

Mr Pants! · I Karma Joined: 29 May 2004 Karma :

Disk space?
____________________
Mr Pants! (Alex or Al)
Its better to burn out, than to fade away....

rsooty · Spanner Monkey Joined: 16 Jun 2004 Karma :

Disk space isn't a problem.

Caspar · Two Stroke Sniffer Joined: 12 Jul 2004 Karma :

Sooty - is Xp Pro or XP Home?

rsooty · Spanner Monkey Joined: 16 Jun 2004 Karma :

It's XP Home. Nothing fancy.

Sooty

Abb · Derestricted Danger Joined: 12 Jul 2004 Karma :

Just out of interest, do a comprehensive memory test - I had a similar problem that turned out to be a dodgy DIMM - only showed up under installation or memory max testing.

sychosis · Crazy Courier Joined: 21 May 2004 Karma :

Reinstall Office using the custom option, when you get to a screen with the folders on click on the top one and tell it to run all from my computer. attached is the screen i'm on about.
____________________
Bikes owned: Aprilia RS 125 GP1 2003 (Now sold), Suzuki GSX-r600 1997 (streetfightered), https://www.bikepics.com/members/sychosis/
psy?cho?sis (si-ko-sis),n. pl. psy?cho?ses (-sez) ,A severe mental disorder, with or without organic damage, characterized by derangement of personality and loss of contact with reality and causing deterioration of normal social functioning.

Milo · World Chat Champion Joined: 08 Feb 2002 Karma :

I've not read the above but a common cure is to do a full uninstall then run the Microsoft Office 2000 erasor tool - this removes all registry entries and stuff left over from the install.
Restart then do a full install and see if that works.

I assume you're a local admin and not just a "power user"?
____________________
Shaft drives rule. Razz

rsooty · Spanner Monkey Joined: 16 Jun 2004 Karma :

mr.z · World Chat Champion Joined: 04 Feb 2004 Karma :

one thing to try is installing it in safemode (not sure how you xp victims get at it) that way nothing like scumware/spyware might interfeer with its installation, if oyu get the same problem that rules out other rubbishy stuff messing with it.
____________________
>RidingSkills<->Tech Tips<->MyBikes<

hellkat · Super Spammer Joined: 12 Jul 2004 Karma :

carvell · Scuttler Joined: 05 Sep 2003 Karma :

hellkat · Super Spammer Joined: 12 Jul 2004 Karma :

AcIdBuRnZ · World Chat Champion Joined: 28 Jul 2003 Karma :

You said Works is installed? Remove it and try installing Office on its own.

Mark
____________________
Past: Honda NSR125R >> Kawasaki ER-5a2 >> Kawasaki ZZR-600e1 >> Suzuki GSXR-750Y >> Honda VTR 1000 Firestorm
"Chickity China the Chinese Chicken..."

Davo · Davo To The Rescue! Joined: 04 Apr 2004 Karma :

I take it you have administrator priviledges on the machine?