HSBC Insurance AVOID

chris-red · Have you considered a TDM? Joined: 21 Sep 2005 Karma :

This is a long story I'm going to try to cut it down.

Had an accident September 07 on the Speed Four.
Resolved June 09 50/50.
While I was in Canada in Early July 10, my sister answered the door to bailiffs demanding £1805.08 from me apparently I lost a court case in November 09 as to paying the fees (I knew nothing about this.)
Get home and ring the solicitor, what is actually going on is that HSBC had paid the damages but not the costs.
He gets on to HSBC who deny they have received anything about this which is crap they have received countless emails and letter from my solicitor and the 3rd party insurance company demanding this money.
The other insurance company saw on other option but to start a case against me.
HSBC then say they are refusing to pay the costs because I didn't notify them till 9 months, which aside from being illegal is rubbish.
After much fucking about and arguing and them promising to make a decision I used this website https://www.connectotel.com/marcus/ceoemail.html and emailed the CEO of HSBC UK (yesterday)
Today my solicitor finally told me they had agreed to pay it.
They where utterly useless never sticking to deadlines and rarely replied to correspondence. They have also yet to apologise.

The whole reason you pay insurance is so you doubt have to deal with this shit, I have banked with HSBC for 12 years and I plan to change that ASAP. It has been incredibly stressfully and tainted my holiday and my birthday I have contacted BBC Watchdog.

Do you know how horrible it is while you are on holiday to have your mum tell you your sister answered the door to bailiffs? Fuck HSBC, I urge all of you to never get involved with them.
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JAMSXR · World Chat Champion Joined: 18 Jan 2007 Karma :

That's a piss take. You went about things the right way from the sounds of it, well played!

It would be interesting to see the email you sent to the CEO, it can take allot to get the attention of people like that.

Thumbs Up

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chris-red · Have you considered a TDM? Joined: 21 Sep 2005 Karma :

ian789 · Crazy Courier Joined: 09 Apr 2010 Karma :

chris-red · Have you considered a TDM? Joined: 21 Sep 2005 Karma :

iooi · Super Spammer Joined: 14 Jan 2007 Karma :

Would just like to point out that HSBC are not the underwriters of your ins, it is the underwriters who should have covered the costs. They are simply acting as a broker.
So any court case should have been directed to the underwriters. Karma

Unless it is your ins co that is claiming off you Shocked

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Just because my bike was A DIVVY, does not mean i am......

chris-red · Have you considered a TDM? Joined: 21 Sep 2005 Karma :

iooi · Super Spammer Joined: 14 Jan 2007 Karma :

Well you learn something new all the time, as any car, house ins is not provided by HSBC but by other underwriters. BISL at the moment, think they changed to them in 2008/09 as I was with them prior to that and it was a diffrent co.
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Just because my bike was A DIVVY, does not mean i am......