Resend my activation email : Register : Log in 
BCF: Bike Chat Forums


HG return/repair?

Reply to topic
Bike Chat Forums Index -> General Bike Chat
View previous topic : View next topic  
Author Message

Adamantis
Scooby Slapper



Joined: 20 Oct 2008
Karma :

PostPosted: 18:13 - 09 Oct 2010    Post subject: HG return/repair? Reply with quote

The side pocket zips of my HG jacket have both broken - have the jacket for about 15 months.

However, I have no idea if I still have the receipt Neutral

Assuming I don't, what are my chances of getting them to repair/replace the item?
____________________
Rides: '91 CG125 (Sold), '00 CB500S (Sold), '97 Thundercat (Sold), '99 KTM EXC 300 (SOLD), '99 RSV Mille (stolen. Thieving SCUM!!!), '94 DR350 (sold), '10 Vstrom 650 (hated it so much I gave up riding), now on the OH's CBF1000 until I can afford another Mille...
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

c_dug
Super Spammer



Joined: 04 Sep 2007
Karma :

PostPosted: 18:19 - 09 Oct 2010    Post subject: Reply with quote

I needed to get my boots repaired and they wouldn't do it without a proof or purchase. An old bank statement counts Thumbs Up

Not sure if it will still be covered by the warranty now though.
____________________
I am a bellend, I am a man of constant sorrow, I am a gummy bear, I am a rock.
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

Adamantis
Scooby Slapper



Joined: 20 Oct 2008
Karma :

PostPosted: 18:23 - 09 Oct 2010    Post subject: Reply with quote

Iirc it's 2 years, no?
____________________
Rides: '91 CG125 (Sold), '00 CB500S (Sold), '97 Thundercat (Sold), '99 KTM EXC 300 (SOLD), '99 RSV Mille (stolen. Thieving SCUM!!!), '94 DR350 (sold), '10 Vstrom 650 (hated it so much I gave up riding), now on the OH's CBF1000 until I can afford another Mille...
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

c_dug
Super Spammer



Joined: 04 Sep 2007
Karma :

PostPosted: 18:57 - 09 Oct 2010    Post subject: Reply with quote

No idea about the zips and jacket in general, Shelltex is covered for two years, and goretex is covered for 5 years, but they just apply to the water proof layers not the whole jacket.

One of the girls on here worked for HG, Thinking Dragonfly maybe, she might know.
____________________
I am a bellend, I am a man of constant sorrow, I am a gummy bear, I am a rock.
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts

c_dug
Super Spammer



Joined: 04 Sep 2007
Karma :

PostPosted: 18:59 - 09 Oct 2010    Post subject: Reply with quote

Just done a search of my old posts, it was Louise who worked for HG. Maybe drop her a PM and see if she knows.
____________________
I am a bellend, I am a man of constant sorrow, I am a gummy bear, I am a rock.
 Back to top
View user's profile Send private message Send e-mail You must be logged in to rate posts
Old Thread Alert!

The last post was made 15 years, 102 days ago. Instead of replying here, would creating a new thread be more useful?
  Display posts from previous:   
This page may contain affiliate links, which means we may earn a small commission if a visitor clicks through and makes a purchase. By clicking on an affiliate link, you accept that third-party cookies will be set.

Post new topic   Reply to topic    Bike Chat Forums Index -> General Bike Chat All times are GMT
Page 1 of 1

 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You cannot download files in this forum

Read the Terms of Use! - Powered by phpBB © phpBB Group
 

Debug Mode: ON - Server: birks (www) - Page Generation Time: 0.05 Sec - Server Load: 0.78 - MySQL Queries: 16 - Page Size: 46.57 Kb