Laptop screen is black?

Louise · World Chat Champion Joined: 22 May 2006 Karma :

Hi guys, wonder if you have any ideas we could try. The misses laptop was working fine last night. However this morning the laptop boots up but the screen is black. You can see a very very faint 'compaq' logo on boot up. But then that disapears. The brightness settings are ok. Any idea what could be the problem? Model is CQ61-436SA if thats any help.

CaNsA · Super Spammer Joined: 02 Jan 2008 Karma :

Backlight, or inverter has popped.

Jump on ebay for a new one.

Gutted for ya

bootsbiker · Traffic Copper Joined: 07 Jan 2009 Karma :

until then can you use a external monitor??
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Pete. · Super Spammer Joined: 22 Aug 2006 Karma :

There are a few inverter boards for the CQ61 models on eBay for around the £20 mark.

It could be just a poor connection though. OR a broken ribbon. Best thing to do is search for disassembly instructions and take a gander inside.
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Frost · World Chat Champion Joined: 26 May 2004 Karma :

My shitty dell does this a lot. I've found 2 solutions:
Connect it to an external monitor, leave it a minute then unplug it -> screen backlight comes back on.

Let it boot to desktop then close the lid making it hibernate. Open it up again a minute later and it will come back out of hibernate and the backlight will come on.

Stupid fucking shitty Dell.

Clanger · Stirrer Joined: 27 May 2004 Karma :

Mine has done this on rare occasions, I usually press the on key for a long time, till I hear it click off, then reboot it, and press return to load normally... and it works fine. Thumbs Up

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Louise · World Chat Champion Joined: 22 May 2006 Karma :

We tryed everything... Weve had to shine a torch onto it to see what its doing.. Its now scanning for errors (where we turned it on and off so much) but even that has taken an hour and a half - still scanning.. itso nly 4 months old, so warrenty route.

bootsbiker · Traffic Copper Joined: 07 Jan 2009 Karma :

Louise · World Chat Champion Joined: 22 May 2006 Karma :

She dosnt have a PC at home - But I shall take my moniter up tonight and try that Thumbs Up

doggone · World Chat Champion Joined: 20 May 2004 Karma :

I think you'll have an hdmi output so plugging into hdmi tv it should automatically switch over, this would allow you to save stuff if it has to go back.
To be fair they are usually very helpful with replace under warranty, if the dealer is reluctant get in touch with HP direct.