Head Office . . . Or keep shut. . . .

[Louise]

Dont want to go into it too much as legal proceedings may be due without the whole home.
Home for residental/dementia clients

Boss A) Head of house, Boss B) (my boss) Boss C, (AUM)

Im actually disgusted with how Boss B has treated people (staff) And how she has treated people... In regards how she has spoken to staff in front of clients (live in people)
Short staffed, and I mean short staffed (1 person may go Annual leave in anyone department at anyone time) But at the moment its 3 on AL leaving us with no one, and drafting in people from other duty's

I left work, Half hour early because I was physically being sick down the loo.. Couldnt find any of the AUM (area unit managers) So I left.

Ive been put on report for 6 months.

Following day, My boss has to take over cooking (Cook, ill on shift, due to be being hangover - She gets lets off with no warning)
That is fine, how ever my boss, dose the cooking - walks out, without cleaning up - kitchen left in a shit hole.
Due my shift ending - I find the mess - extra hour cleaning for me, without pay.

Today, I did overtime - No problem - more money for me, but what I kicked up a stink about is Angie (Admin laddie) - shes 50 odd, she came into 'clean up' Yet she went to serve up dinner.... wastine an hour of her time, when staff on the other side could of easily done it.

'adele, my 'boss's daugther' get away with so much its unreal...
You say 'Hi' to her, she will tell her mum 'Lou said hi' Its unreal & she gets away with so much crap its unreal. She has every weekend off (even tho the weekend has been booked of by other workers)


My issue is, yes we are short staffed, and im doing over time - no problem...I will do it....

But do I write a short email to Head office to explain how the house is being run, with the Boss and her daughter that seem to be god's gift... (Its not just me, most of the home have come to me telling me stuff - no idea why, I think they know my rebel side & speak my mind) But someone needs to make a stand, as my so called 'boss' who put me on report for leaving early, yet let leaving the kitchen in such a filthy state Mr Ramsey would of had a fit!¬



Im actually mortified with how people are cared for within Hampshire County Council- They can get fucked!
Im trying to be be caring worker, and give these folks the 'end' of life needs - they do pay near on £800 a month to live there, with a budget of £2.50 a day...
What do I do. . . Carry on being a mug, or messagage head office (with a professional appapproachnon) just let it be
(Oh and to mention that all the people who were guanranteede redrundancy, in writing Its all been cancelled....
Moral is low.

[Louise]

Some of my spelling was awful then - the spelling corector didnt find them

[kerr]

me personally id def send a letter to head office but...
it could come back to bite you on the arse if they get away with a slap on the wrist.
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aprilia 125 Af1 Futura >> Suzuki gsxr 600 srad >> J1 zx6r >> cbr 600rr >> Speed Triple

[st3v3]

This could well bite you on the ass if you rush it...

Me, I'd spend a while gathering evidence. Pics on your phone of the mess.

Recordings of how people are treat.

Id spend a few weeks compiling this together and when you feel it's right, send it off.


The down side here, is that you have to deal with the brunt. Big boss will think you're sticking nose where dont belong or take note. In the later event middle management will be very prickish towards you because you undermined them in a bad way. If you aren't sacked right away then you will be watched, waited on for mistakes to be made.

How much do you like the job?
How easy could you find another?
How complicated would the above make your personal life?
____________________
Roger wrote: Women don't get damp for clingy puppies. Get some better happy pills, hit the gym & buy a medallion the size of a dinner plate. Job done

[Robby]

If this run the council/primary care trust for the area (or some other govt body) or is it run by a private company contracted to a govt body, or is it a purely private company?

Although the right thing to do is to go up the management chain in your organisation, this may bite you on the arse in a private company. Sounds like its a small pool of staff, and the manager will do anything she can to hang onto jobs for her and hers. This means you getting shafted.

If theres a govt connection, they will have manner of whistleblowing policy. They won't care about how your manager treats you, but they will care if the service provided to customers is suffering as a result of poor management.

Don't hold out a lot of hope for everything to be rosy though. Care home jobs have been shit for years. As people live longer and have less money to spend on care homes, its going to get harder for the staff working there.

[st3v3]

Since in the other thread you called me a moron that's generally wrong as is everyone who agree's with me; and you pretty much backed up what I said earlier doesn't this mean you just called yourself a generally wrong moron?



____________________
Roger wrote: Women don't get damp for clingy puppies. Get some better happy pills, hit the gym & buy a medallion the size of a dinner plate. Job done

[Louise]

Cheers Guys,

Sorry I had a lil too much alcomahol last night and needed to rant.
Head office would be sent emails anonymously if possible.
Im back today for another long shift without staff - and see whats happening.
Just really guts me with what ive seen/heard for old folk.
Its a Home run by Hants Council, not private.
Thanks for listening.

[Suntan Sid]

If you don't want this to come back and bite you, you need to be very sure about the facts.
You also need to get other people on board who will corroborate these facts.
You need to be sure that these people will back you up and not be intimidated into doing otherwise.
Any complaints, you make, must be based on actual events, you need to show that the actions of the people you are accusing are having a detrimental effect on the running of the business.

Don't take this the wrong way, (I've been in this situation), but "hearsay" evidence is not good enough, you need, documented, facts anything else will be ignored.

Are you a member of a union? They may be able to help you! In fact, in the situation you are describing I'd be joining a union right now!
We managed to get through our case without the involvement of the union, (although we were all union members), however I would still advise you to, at least, contact a union!

In my case, all the members of our team, stuck together, we presented factual evidence, we all managed to keep cool while under intense pressure from management. In the end, after disciplinary hearings, one manager was sacked and another was transferred.

It is not an easy thing to follow through with, management will lie to you, management will threaten you, they will make life very uncomfortable for you. If however you are absolutey sure of your facts, you might get a result. Bear in mind that, that result may be you winning a case for unfair dismissal, many years down the line!

Good Luck!
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"Everybody needs money, that's why they call it money!"

[Robby]

[flat spot]

You left without informing anyone which is breaking the rules so you're on report. Sounds fair to me I'm afraid.
Now you've left it to late to complain because it just looks like sour grapes and won't be taken seriously. I can assure you if other peoples jobs may be on the line they won't back you up. Anyway companies always back the bosses. I'd just look for another job if I was you.

[Rogerborg]

[Louise]

[Clanger]

Check the Whistleblowing policies. At the end of the day, if the clients are suffering then things need to be said. Rather than send an email, I'd be inclined to make an appointment and do it in person, or write a letter. Emails can go missing, or be misinterpreted, or passed on to the wrong people - thus implementing you.

Good luck.
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Be who you are and say what you feel, because those who mind don't matter, and those who matter won't mind - Dr. Seuss

[msgander]

What does it say in any handbook etc as far as "Grievance Procedure" and raising one?

First if there is a G Procedure, then follow it first. If you are still not happy and sod all is done, go to Head Office.

If there is no G Procedure in place then write directly to head office and try and get some HR bod to sit up and listen...

Have you been there over 2 years?
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Always believe that your guardian angel flies a bit faster than you...............

[Louise]

Ill need to read the handbook - its somewhere.
And yes, 2 years June ive been there.

[RPM]

Hello

As has been said check the grievance procedure. Also check the legislation regarding the public disclosure of information act (taxpayers money and all that).

Keep a written record, however brief, of any events that occur, and record how these events made you feel (feeling related issues are bullying and harrassment gold)

Please ensure that you keep the aspects of your grievances which relate to professional concerns at least a million miles apart from any that concern your own issues, otherwise you will probably find that someone is working hard to discredit anything that you say.

Emails can be lost etc...........or edited, put concerns in writing and provide them to your management in that format. If you receive any correspondence via email the keep any reply simple and polite, whilst forwarding the email to your union (if you have one, if you don't have one than join unison or gmb asap and get your membership confirmed. You'll need to do this this prior to instigating any formal action).

Good luck with whatever you choose to do, but remember 'evil prospers etc'

All the best
Mike

[swampy]

If you are concerned for the residents, and its a registered home (I'm guessing it is due to the client group) you could make an anonymous request that the Care Quality Commission make an unannounced inspection (they used to be based in Overline House in Southampton, dunno if they still are).

Otherwise, you should make your views known to the registered manager on site. Don't forget to bring it up in supervision, and don't sign the paperwork unless your views have been recorded. Join a union too (Unison is most usual for HCC employees).

I cant emphasis enough that you should make WRITTEN complaints or concerns, date them and keep copies.

HCC has a well established whistleblowing policy if you don't get any joy, don't be afraid to use it.
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"I hate to advocate drugs, alcohol, violence or insanity to anyone, but they've always worked for me." Hunter S Thompson
"Faster, faster, faster, until the thrill of speed overcomes the fear of death..." Hunter S Thompson

[Skudd]

This needs to be high lighted to te press send it all to the News of the World fo a big investigation........................ bugger. On second thoughts.............. write a letter to you head office showing your concerns for the welfare of the clients and when it all goes tits up you can pull the letter out and shout from the nearest tabloid. " Told you so"
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Famous last words of Humpty Dumpty. " Stop pushing me "
Petty Anarchists look at "1984".............. The Visionary looks at "Animal Farm".

[unitynotsocri...]

As other posters,follow the greivance procedure but watch/cover your ass.take a little notebook to work and jot down what happens thats detrimental to the 'clients' in the home.
When people abuse their authority due to family ties it can make an awfull working enviroment,but the flip side is that they also make big clangers. Always try to be unattached/emotionally uninvolved and if the 'clients' have any concerns tell them to talk to their carers/relatives as you should'nt leave yourself exposed as you could be dismissed as an agitator.

If the other staff behave outageously or express physically agressive body languauge,then note the time of the event,it will be on camera,if they are abusive to you try and get them under the cameras,they are'nt just for burglers.

Are you in a union?
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[swampy]