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Mtc Exhausts?

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Dan_Davies
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PostPosted: 18:58 - 06 Oct 2011    Post subject: Mtc Exhausts? Reply with quote

Anybody ever dealt with them? Ordered a can over a week ago off there for my sv, they said allow 7 days, but i still aint seen it. maybe i just lack patience?
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Wafer_Thin_Ham
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PostPosted: 19:06 - 06 Oct 2011    Post subject: Reply with quote

Have you rang them?
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Dan_Davies
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PostPosted: 19:07 - 06 Oct 2011    Post subject: Reply with quote

i've emailed, they just said they'd email me when it leaves them :s
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waffles
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PostPosted: 19:12 - 06 Oct 2011    Post subject: Reply with quote

I ordered one earlier this year and it arrived within a couple of days. They are all hand made so yours might have been held up a little?
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Dan_Davies
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PostPosted: 19:21 - 06 Oct 2011    Post subject: Reply with quote

aah i guess i'll have to just wait it out then Thumbs Up im just a tad impatient
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Wafer_Thin_Ham
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PostPosted: 19:22 - 06 Oct 2011    Post subject: Reply with quote

They didn't give a reason?

If they had a shortage of materials I would expect them to say...
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Dan_Davies
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PostPosted: 19:22 - 06 Oct 2011    Post subject: Reply with quote

nah, i just emailed asking if they had an estimated date for it and they said they'd email me when it leaves Sad
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DaveH
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PostPosted: 19:33 - 06 Oct 2011    Post subject: Reply with quote

Have one on the ER6; was on when I bought it, very loud! Phoned them up asking if there were any other baffles and they sent me a secondary one, for between the can and the downpipe, free of charge, so thumbs up in my book
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Wafer_Thin_Ham
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PostPosted: 19:39 - 06 Oct 2011    Post subject: Reply with quote

Dan_Davies wrote:
nah, i just emailed asking if they had an estimated date for it and they said they'd email me when it leaves Sad


Just ask them why they're not there yet. Tell them they said the can would be there in a week and it isn't. I'm sure there's a perfectly normal explanation...
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Dan_Davies
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PostPosted: 19:41 - 06 Oct 2011    Post subject: Reply with quote

I meant to do that today, but work was busy and it slipped my mind, i'll do it tomorrow, just cant wait to get it on the bike Very Happy
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Vin
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PostPosted: 19:58 - 06 Oct 2011    Post subject: Reply with quote

Phone them up and have a polite conversation. Email is crap for this kind of thing Thumbs Up
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Alex A
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PostPosted: 00:41 - 07 Oct 2011    Post subject: Reply with quote

Had three exhaust sets from them. No complaints about the quality whatsoever, or the price.

But they can be a bit slow on communication when it comes to delays. One set I ordered were delayed because of a delay with their link pipe supplier (MTC make the cans in house but not usually the link pipes), and they were pretty rubbish when it came to chasing the sub-contractor and keeping me informed (probably too busy making more cans).

As above, you're best speaking with them on the phone. They're engineers first and foremost and not necessarily the best with proactive customer service.
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Dan_Davies
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PostPosted: 16:47 - 07 Oct 2011    Post subject: Reply with quote

all sorted Very Happy

spoke to paul there today and he informed me it had been returned to them as there was a mix-up with the post codes Sad

will be with me monday Very Happy
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