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| kawakid |
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 kawakid World Chat Champion

Joined: 15 Mar 2005 Karma :   
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 Posted: 22:16 - 04 Dec 2011 Post subject: Quality Xena Disk Lock - Update they've sent me a new lock. |
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https://i17.photobucket.com/albums/b82/mondeokid/Xena.jpg
Well how did the above happen, was it a sustained attack by a would be thief?
Perhaps I lost the key and I had to use powertools.
No, I simply forgot it was on the rear wheel and I simply wheeled my bike backwards pushing it by hand in my garage. There was a slight clunk and then this.
No damage to the disk or the bike or the swingarm where it must have hit against.
I honestly can't believe it broke.
The inside does not look light solid metal, it looks like a silvery pumice like stone material.
It would have offered zero protection against a thief, I think I paid over £30 for it, I can't remember exactly. ____________________ I've a twin and a 4.
Last edited by kawakid on 15:15 - 16 Dec 2011; edited 2 times in total |
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| tatters |
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 tatters Exxon Valdez

Joined: 04 Jan 2004 Karma :   
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 Posted: 22:43 - 04 Dec 2011 Post subject: Re: Quality Xena Disk Lock |
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| kawakid wrote: |
The inside does not look light solid metal, it looks like a silvery pumice like stone material.
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Thats becasue its a cast metal looks like aluminium. ____________________ Past:NRG50,AF1125(x2),NSR125RR,ZZR250,CX500,VFR400,KR1S,ZZR600(x2),CB400N,YZF1000(x2),KH125,Z200,FX400R,CBR954RR(x2)GPZ500S,GT550,VFR750F(x2),RD350N,XR650R,CBR600F,CB250,KDX250,YZF750R,CRM250,400EXC,KLR650,TTR600RE,DR350S,R100GSPD,RGV250,VMAX1200,DL650,KZ750 Present:G650XC,C12,CRF450X,1190ADV |
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| fatpies |
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 fatpies World Chat Champion

Joined: 01 Mar 2011 Karma :   
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| Quornholio |
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 Quornholio World Chat Champion
Joined: 11 Jun 2011 Karma :     
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| Rogerborg |
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 Rogerborg nimbA

Joined: 26 Oct 2010 Karma :    
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 Posted: 23:14 - 04 Dec 2011 Post subject: |
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Ask for the £25 of brand-name mark-up on your £5 lock to be refunded? ____________________ Biking is 1/20th as dangerous as horse riding.
GONE: HN125-8, LF-250B, GPz 305, GPZ 500S, Burgman 400 // RIDING: F650GS (800 twin), Royal Enfield Bullet Electra 500 AVL, Ninja 250R because racebike |
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| bassmastergen... |
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 bassmastergen... Nitrous Nuisance
Joined: 15 Jun 2011 Karma :     
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| kawakid |
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 kawakid World Chat Champion

Joined: 15 Mar 2005 Karma :   
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 Posted: 13:58 - 05 Dec 2011 Post subject: |
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| Mk1GSF wrote: | Letter to manufacturer with photos? |
Yeahh a good idea.
I have just sent them the following and I have uploaded the pictures. Lets see what happens.
Hello,
I selected XN10, because I did not know which model I had.
I purchased my Xena Disk lock around 5 years ago and I have used it nearly daily, it has never been outside, it has only been used in my garage.
Yesterday evening, I went to take my bike out of the garage to wash it. Whilst pushing my bike backwards, I heard a clunk. What had happened is I had forgot I had left the disk lock on the rear disk. (The batteries had died in the alarm).
The result can bee seen in this picture, which I have up loaded to the internet.
The Xena disk lock has simply cracked in two. I am amazed by this, I used hardly any force at all. What is worrying is that the insides are very brittle, sort of like a pumice stone type of material but finer.
I would be happy for you to look at my disk lock and advise what has gone wrong in your manufacturing process.
Also to note, there is no mark on my swing arm, nor on my rear disk. Not even a scratch.
The unit I have was not fit for purpose and would have offered zero protection against a thief, could you please let me know what you will be able to do to rectify the problem.
If you want to contact me, I have included my daytime number,
____________________ I've a twin and a 4. |
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| JoeDougieDoug... |
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 JoeDougieDoug... World Chat Champion

Joined: 25 Oct 2011 Karma :  
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| kawakid |
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 kawakid World Chat Champion

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| goto10 |
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 goto10 World Chat Champion

Joined: 16 Oct 2011 Karma :   
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| Rogerborg |
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 Rogerborg nimbA

Joined: 26 Oct 2010 Karma :    
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 Posted: 17:06 - 11 Dec 2011 Post subject: |
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It's unfortunate that Googling for Xena disc lock doesn't bring this page up in the first hits. Perhaps some more mention about how Xena disc locks suck might help? ____________________ Biking is 1/20th as dangerous as horse riding.
GONE: HN125-8, LF-250B, GPz 305, GPZ 500S, Burgman 400 // RIDING: F650GS (800 twin), Royal Enfield Bullet Electra 500 AVL, Ninja 250R because racebike |
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| WannaBeDude |
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 WannaBeDude World Chat Champion
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| anthony_r6 |
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 anthony_r6 World Chat Champion

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| kawakid |
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 kawakid World Chat Champion

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| DrDonnyBrago |
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 DrDonnyBrago World Chat Champion

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| goto10 |
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 goto10 World Chat Champion

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| Replier |
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 Replier L Plate Warrior
Joined: 12 Dec 2011 Karma : 
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 Posted: 04:08 - 12 Dec 2011 Post subject: Re: Quality Xena Disk Lock |
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Dear Kid,
We at XENA apologise to you and other BCF posters for crashing a forum. We realise and respect that this is not a place for manufacturers to shill their products but instead an open forum for riders to share their opinions.
However, as one of your fellow forum writers brought this to our attention, we would like to respond. First of all, we are sorry to hear about the lock in the photo. Secondly, we would submit that it is not ours.
Several points in the photo provided suggest to us that if imitation is the sincerest form of flattery, then we should be flattered. Apart from a vaguely familiar shape, this bears none of the marks of the locks we build and appears to be made of materials we do not use.
Copying of our alarmed disc-lock design is common and widespread. Equalling our build quality is not. There is nothing in the photo to suggest we made this lock and we would of course be willing to replace any lock that came out of our factory that behaved this way immediately and at our expense.
Please contact us at info@xenasecurity.com to provide proof of purchase, further photographs and ideally the lock itself so we can investigate the matter further and help us to protect your motorcycle in the manner it deserves.
Many thanks,
Team XENA
| kawakid wrote: | https://i17.photobucket.com/albums/b82/mondeokid/Xena.jpg
Well how did the above happen, was it a sustained attack by a would be thief?
Perhaps I lost the key and I had to use powertools.
No, I simply forgot it was on the rear wheel and I simply wheeled my bike backwards pushing it by hand in my garage. There was a slight clunk and then this.
No damage to the disk or the bike or the swingarm where it must have hit against.
I honestly can't believe it broke.
The inside does not look light solid metal, it looks like a silvery pumice like stone material.
It would have offered zero protection against a thief, I think I paid over £30 for it, I can't remember exactly. |
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| R6 Wilson |
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 R6 Wilson Trackday Trickster

Joined: 31 Jul 2011 Karma :    
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 Posted: 04:44 - 12 Dec 2011 Post subject: |
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Lmao. Xena strikes back!
 ____________________ ♥ YZF-R6 '05 ♥
Time is money so I stay late |
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| Rogerborg |
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 Rogerborg nimbA

Joined: 26 Oct 2010 Karma :    
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 Posted: 08:51 - 12 Dec 2011 Post subject: |
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Now the top hit for Xena disc lock sucks, but still languishing off the first page for Xena disc lock though.
Handy for me, since I usually do a "product X sucks" search before purchase to find negative reviews. ____________________ Biking is 1/20th as dangerous as horse riding.
GONE: HN125-8, LF-250B, GPz 305, GPZ 500S, Burgman 400 // RIDING: F650GS (800 twin), Royal Enfield Bullet Electra 500 AVL, Ninja 250R because racebike |
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| DrDonnyBrago |
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 DrDonnyBrago World Chat Champion

Joined: 03 Jan 2010 Karma :   
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| fatpies |
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 fatpies World Chat Champion

Joined: 01 Mar 2011 Karma :   
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 Posted: 11:02 - 12 Dec 2011 Post subject: Re: Quality Xena Disk Lock |
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| Replier wrote: |
However, as one of your fellow forum writers brought this to our attention, we would like to respond. |
Woo I think that was me!
| Replier wrote: |
Please contact us at info@xenasecurity.com to provide proof of purchase, further photographs and ideally the lock itself so we can investigate the matter further and help us to protect your motorcycle in the manner it deserves.
Many thanks,
Team XENA |
Be careful of this Kwaka I quite recently found something nasty inside a pie, they asked for the pie in question as evidence. They took it away and simply stone walled me. TBH I'm not after compo or anything I would just rather they tightened up their manufacturing process. As my namesake says I quite like pies.[/quote] ____________________ "It's easy to attack and destroy an act of creation. It's a lot more difficult to perform one" |
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| kawakid |
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 kawakid World Chat Champion

Joined: 15 Mar 2005 Karma :   
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| TheSmiler |
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 TheSmiler World Chat Champion

Joined: 14 Apr 2011 Karma :    
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 Posted: 14:27 - 12 Dec 2011 Post subject: |
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The warrior princes is angry
The reason they most probably came to this thread was for the sole reason of bad publicity the website is causing. Why express feelings to one person when you can reach the majority at the same time, simple marketing tactics. ____________________ CB125>CG125>GN125>ER5>K100RS>R1100RS>K100RS
A2 completed 23/07/15 Ready for the Golden Crisp Packet |
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| fatpies |
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 fatpies World Chat Champion

Joined: 01 Mar 2011 Karma :   
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| TheSmiler |
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 TheSmiler World Chat Champion

Joined: 14 Apr 2011 Karma :    
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Old Thread Alert!
The last post was made 14 years, 12 days ago. Instead of replying here, would creating a new thread be more useful? |
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