Compromised Safety Helmet...?

[KingKong]

Hi

Would any of you riders knowingly purchase a used helmet? By "used" I mean that it was pre-owned for anything up to 7 days, returned to the store it was bought from, in which the seller re-sold it to you at full price without informing you that it had been returned by a previous customer.

Welcome to Infinity Motorcyles, Hanger Lane, London UK. After someone informed me that they operate a return policy for helmets I had to pop in and ask for myself.

Me - "What's the return policy for helmets?"
Infinity - "Up to 7 days, but exchange only; and it has to be in the same perfect condition it was in when bought".
Me - " The thing is, people could return a helmet after having dropped it off the dinner or coffee table; and as we know, one drop is enough to put the helmet out of business where protection is concerned - and it wouldn't leave a mark on the helmet".

Infinity - looks agitated and annoyed "The law requires us to take returns, especially given we cater for long distance orders"

Me - "Sure, but you can protect your business and riders by presenting all potential buyers with the caveat that helmets are strictly non-returnable, so buyers will know before they proceed with the transaction"

Infinity - looks more annoyed and turns his back to me to serve another customer

It's safety for goodness sakes! Playing with riders' safety. These guys have a website too. Boy it is highly disconcerting that a motorcycle shop would undertake such unethical practice...

So, does this seem acceptable to you?
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Kwak 636 (2005)

Past - 2016 Ninja 300 (dark grey); K4 GSXR 600 (sexy yellow); 2002 CBR600FS; 2004 GSXR 1000; 2006 Kwak 636; 2005 Yamaha XVS 1100 Dragstar (facepalm); 2005 Kwak 636; 2011 Yamaha R125.

[Bomberman]

Sounds nuts to me! Would that even be legal?
But then I was thinking when I got my last lid a couple of weeks ago - if you buy online how would you now the posty hadn't slung it around? Then of course I went further to - how do you know the shop workers haven't dropped it in back?
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'Allo! My name is Inigo Montoya, you killed my father, prepare to die!
'89 TZR 125 - '94 GPZ500s - ZK3 GSXR600 Alstare

[Andy_Pagin]

No way would I use a second hand lid, or buy any lid from anywhere than a bike shop where I'd tried it on.
Thanks for the warning about Infinity.
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They're coming to take me away, ho-ho, hee-hee, ha-haaa, hey-hey,
the men in white coats are coming to take me away.
Yamaha Vity -> YBR125 -> FZS600 Fazer -> FZ1-S Fazer

[Howling TerrorOutOfOffice]

I guess it comes down to trust.
Do i trust that the last person in the helmet factory who was packing my helmet didn't drop it before taping up the box. Pedantic but logical. Same goes for the shop who unpack it, drop it on the carpet, notice no cracks or scratches and may decide to place it on the display....where anyone could pick it up...and drop it whilst fumbling and look around quickly and put it back.....

As with all helmets i've bought, i look on the outside and look on the inside for damage or wear(if it's 2nd hand).
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Diabolical homemade music Bandcamp and Soundcloud
Singer songwriter, Artist and allround good bloke Listen to Andrew Susan Johnston here
The Harry Turner Project

[Nai]

Infinity was the first place I went post CBT for motorbike stuff. I haven't been back scince.

[yambabe]

I'm not seeing anything in your conversation confirming that returned helmets are re-sold?
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Sod falling in love, I wanna fall in chocolate.

[Rogerborg]

[Bendy]

[The Artist]

[Walloper]

No coz the previous owner may have a fungal infection and I would get Athlete's Head.
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W-ireless A-rtificial L-ifeform L-imited to O-bservation P-eacekeeping and E-fficient R-epair

[mistergixer]

[P.]

The helmet I'm using has rolled off the bed on a few occasions.

I also have a few spares when I want a bit more padding or want to wear earphones that have been tarmac soiled.

Couldn't care, safer than riding without one.

I had a "new" AGV once, following my accident in 2008 I wont be buying a new helmet, spent around £200 on it and it cracked down the centre when I collided with a car then the floor.

[Chris750]

Most helmets come from the manufacturer to the distributor on a container on the back of a lorry.
I am sure that the operatives loading/unloading containers of helmets will drop the odd box off the back of the lorry (they do, I have seen it happen and had to have words to tell people to be more careful, but at most distribution centres there may not be another me, a biker concerned about other bikers wellbeing).

The odd box will also be dropped in the distribution facility.

Helmets will then be sent from distribution to the shops using couriers where they are probably thrown about even more.

(I was once waiting for some servers to be delivered but the courier arrived with double the amount- the order had been duplicated. When I informed the driver I would only sign for 6 boxes and not 12 he became enraged and threw the extra 6 servers (clearly in server/computer boxes) back into his van with such force it made me cringe as I heard them hit the bulkhead of the van.
I have also seen another driver throw an extremely expensive Cisco core switch from the back of his van out onto the road)

These are the guys who are handling your helmets before they even get to shops.

I think manufacturers propagate the myth of helmet damage to increase sales figures. If there was more truth they would not be transported from the manufacturer to the customer as they are.
A large percentage of helmets are dropped before they get to the end user and they are only rejected from sale if there is visible damage.
Therefore if a helmet is in good condition I am usually happy with it.
If it has been dropped on the road out of its box or cover it will be marked in some way.
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Current Rides: GSXR-750 WS, GSXR-1000 K5, KTM EXC 300

[haroman666]

Definately sounds like a sales ploy to make you think you NEED a new one.
I mean, I was told I couldn't put stickers on my helmet because the glue of the sticker can react with the helmet casing and affect the structural integrity...
My helmet came with a sticker on it ffs...
Where do you draw the line in terms of needing a new one?
What constitutes as a significant impact to warrant belief of structural damage?
I'm of the opinion that if there was a problem with the helmets being dropped, then the manufacturers would have their own courier in place to ensure safe delivery. As has been stated before.
I know there's a whole whirlwind of debate and depth that could go into that but I have a beer to drink.
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The mistresses: 2000 Honda CBR600f, 2000 Honda VTR1000

[Kickstart]

[RePT]

Bought my helmet for £5(used)
Its felt the impact of a crash too.

appears to be in good nick(Y)

[Visitor Q]

Whilst Bendy has hit the nail on the head, and I've ordered helmets from Ebay before... If you're paying FULL price, I'd be a bit miffed just on the principle of the matter.

But in reality, in 7 days without marking it, it's almost certainly fine.

When I get back to England, my old scratched up Arai is going to feel like a forcefield compared to the ones I've been using for the last 2 years
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China traffic/travel bike vid - When I make a sweeping statement, please add the word 'statistically' in to the sentence before you bitch...
From September 2014 to January/February 2015 I will not be using any English, nor reading any. As such, I won't be on here. PM at will, but I won't be checking/posting unless in emergencies. Certainly not for the first couple of months. Please berate me savagely if I break that rule...

[KingKong]

I cannot believe what I'm reading from some of you.

It's a safety feature, regardless of the sensationalist marketing ploy! Alright, consider it this way, since you have no issues with buying/wearing used/dropped helmets, would you be happy with paying full price for a used/dropped helmet sold to you as 'new'? It's one thing to accidentally drop a helmet in the stock room and still sell it on; however, it's quite another thing to accept returns and sell them off as new even when aware of the risks.

Also, you don't need impact from both ends to compress the polystyrene/styrofoam. I wouldn't want to take any chances with buying a helmet, let alone be deceived about it.
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Kwak 636 (2005)

Past - 2016 Ninja 300 (dark grey); K4 GSXR 600 (sexy yellow); 2002 CBR600FS; 2004 GSXR 1000; 2006 Kwak 636; 2005 Yamaha XVS 1100 Dragstar (facepalm); 2005 Kwak 636; 2011 Yamaha R125.

[Gothtec]

[P.]

[Gerrard]

[Rogerborg]

Anyone want to buy a pre-owned condom, XXL? I only tried it out for a few minutes, it was a bit small for me. Full price, but it's OK, I gave it a rinse.
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Biking is 1/20th as dangerous as horse riding.
GONE: HN125-8, LF-250B, GPz 305, GPZ 500S, Burgman 400 // RIDING: F650GS (800 twin), Royal Enfield Bullet Electra 500 AVL, Ninja 250R because racebike

[iooi]

[Rogerborg]

[Bendy]