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Autoaid, yay or nay?

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EazyDuz
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PostPosted: 11:15 - 02 May 2012    Post subject: Autoaid, yay or nay? Reply with quote

For £38 a year it seems good, but having to post back receipts etc to claim back bike recoveries and things it seems a bit of hassle and sketchy as to if you even get refunded.
Anyone care to share your experiences with this company?
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TheSmiler
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PostPosted: 11:31 - 02 May 2012    Post subject: Reply with quote

Check out cash back websites and also check on the AA on them sites can easily recommend Quidco. You basically pay the price for the year and then get the cash back that they allow back.

It was the only reason I decided to go with them and afford breakdown service with them.
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Polarbear
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PostPosted: 11:38 - 02 May 2012    Post subject: Reply with quote

I think it depends on how many vehicles you have. A lot of people on here rate them, so they can't be that bad.

In my family, me, the wife and daughter, we have 3 cars and 4 bikes. AA is good cause it is the person rather than the vehicle, so it doesn't matter what I am driving.

Also, IMHO, getting home is the only thing I am interested in. Nowadays, if it breaks down, it's usually electronics and back to the dealers whether car or bike, so getting home is my only criteria.
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TheSmiler
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PostPosted: 12:23 - 02 May 2012    Post subject: Reply with quote

Will add also that AA use at the moment the recovery trucks to pick you up however they are having the motorcycle carrier rack attached to the vans from later on this year.
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EazyDuz
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PostPosted: 12:32 - 02 May 2012    Post subject: Reply with quote

Thanks, with the cashback thing it will come to £39, however autoaid cover for everything AA covers even with the cashback, Autoaid costing £38 all in, its a tough one. Concerned about the cashback not working for Quidco creating hassle having to chase them up on it, thinking maybe autoaid would be the better option.
Touch wood i wont need it anyway, with the GZ i only ever needed it when i came off the bike, so that was once in 8 months.
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Polarbear
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PostPosted: 12:39 - 02 May 2012    Post subject: Reply with quote

EazyDuz wrote:
Thanks, with the cashback thing it will come to £39, however autoaid cover for everything AA covers even with the cashback, Autoaid costing £38 all in, its a tough one. Concerned about the cashback not working for Quidco creating hassle having to chase them up on it, thinking maybe autoaid would be the better option.
Touch wood i wont need it anyway, with the GZ i only ever needed it when i came off the bike, so that was once in 8 months.


For the sake of a quid I'd go with the AA, simply cause when it's paid, thats it. No claim back. No having to find the money when you are broke. No credit card interest charges. etc.
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deleted111
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PostPosted: 12:39 - 02 May 2012    Post subject: Reply with quote

TheSmiler wrote:
Will add also that AA use at the moment the recovery trucks to pick you up however they are having the motorcycle carrier rack attached to the vans from later on this year.


I had this conversation with the Vivaro (?) driving AA bloke that came to see me when I had a shagged battery. Sounds good to me - means I don't have to wait hours for one of the seemingly very limited fleet of flatbeds!
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Rogerborg
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PostPosted: 13:30 - 02 May 2012    Post subject: Reply with quote

I'd recommend that you read breakdown T&Cs thoroughly. Auto-Aid's are excellent compared to all the others that I've read. For example:

AA wrote:
No recovery (including a local tow) is available following an accident.


Green Flag wrote:
We can arrange to recover you following a road traffic accident, but you will be responsible for any costs involved.


AutoAid wrote:
Breakdown – mechanical or electrical breakdown (failures or breakages), or damage which is caused by an
accident, vandalism or theft and results in you not being able to drive the vehicle.


And bear in mind that with the AA, RAC or Green Flag you'll be arguing the toss at the side of the road, likely with some clueless phone monkey who failed the interview at MCE. With AutoAid, you say "Home, James, and don't spare the horses", then sort it out later in the warm and dry.

Personally I can't wait for my Green Flag cover to expire so that I can switch to Auto Aid.
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Ingah
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PostPosted: 13:34 - 02 May 2012    Post subject: Reply with quote

Rogerborg wrote:
I'd recommend that you read breakdown T&Cs thoroughly. Auto-Aid's are excellent compared to all the others that I've read. For example:

AA wrote:
No recovery (including a local tow) is available following an accident.


Green Flag wrote:
We can arrange to recover you following a road traffic accident, but you will be responsible for any costs involved.


AutoAid wrote:
Breakdown – mechanical or electrical breakdown (failures or breakages), or damage which is caused by an
accident, vandalism or theft and results in you not being able to drive the vehicle.


And bear in mind that with the AA, RAC or Green Flag you'll be arguing the toss at the side of the road, likely with some clueless phone monkey who failed the interview at MCE. With AutoAid, you say "Home, James, and don't spare the horses", then sort it out later in the warm and dry.

Personally I can't wait for my Green Flag cover to expire so that I can switch to Auto Aid.


This x1000.

I've claimed twice from AutoAid for recovery and they paid up no problems and swiftly, just stick to the agreement with them (which tbh covers everything that it is reasonable to cover, including accidents, which i find it farcical the AA etc don't cover), and it works great. Carry the Ts and Cs on your vehicle if you're that worried!

And a massive advantage is the fact you are allowed to call any local recovery company and get them to come out. One time i was screwed around by a local agent (waiting ages longer than i was told), so i just called another one and sacked off the first!

And it covers the person too rather than the vehicle, and their (married only) spouse, for free!
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Last edited by Ingah on 13:45 - 02 May 2012; edited 2 times in total
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LockyUK
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PostPosted: 13:34 - 02 May 2012    Post subject: Reply with quote

Rogerborg wrote:
I'd recommend that you read breakdown T&Cs thoroughly. Auto-Aid's are excellent compared to all the others that I've read. For example:

AA wrote:
No recovery (including a local tow) is available following an accident.


Green Flag wrote:
We can arrange to recover you following a road traffic accident, but you will be responsible for any costs involved.


AutoAid wrote:
Breakdown – mechanical or electrical breakdown (failures or breakages), or damage which is caused by an
accident, vandalism or theft and results in you not being able to drive the vehicle.


And bear in mind that with the AA, RAC or Green Flag you'll be arguing the toss at the side of the road, likely with some clueless phone monkey who failed the interview at MCE. With AutoAid, you say "Home, James, and don't spare the horses", then sort it out later in the warm and dry.

Personally I can't wait for my Green Flag cover to expire so that I can switch to Auto Aid.


i am with the aa, i had an accident in march took 1 hr 30 mins for them to turn up (flatbed) took me right home (option of dealer) that didn't cost me ??
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EazyDuz
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PostPosted: 14:25 - 02 May 2012    Post subject: Reply with quote

Think ill give auto aid a pop then, thanks for the feedback
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Rogerborg
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PostPosted: 15:56 - 02 May 2012    Post subject: Reply with quote

PeteLockwood wrote:
i am with the aa, i had an accident in march took 1 hr 30 mins for them to turn up (flatbed) took me right home (option of dealer) that didn't cost me ??


Then you got more than you paid for, rejoice. Wink
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kernow24
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PostPosted: 13:46 - 03 May 2012    Post subject: Reply with quote

autoaid is fine IF you have some funds stashed or credit card to pay for your recovery.

Yes some people have been able to pay on invoice but do you really want to take that chance if you happen to be skint at the time?

For me, a normal breakdown service is much more convenient.

Pay it and that's it, covered for the year, a call and you're collected and taken home or to your destination

Id much rather pay the £60 (£40 after using a cashback site) to say greenflag than pay £40 for autoaid and have to mess around with paying and claiming refunds.

but then, im always skint, minimum wage monkey and all that, so my main priority is being able to make one call to get home, no fuss, no faff, to save a few quid but have to shell out for a recovery isn't my idea of fun.

Sods law will dictate that you need the recovery when your skint, maxed out the credit card the week before, lost your wallet etc etc

So for peace of mind a standard breakdown policy wins hands down for me.

But different pokes for different folks I guess, if you have the cash kicking around or a spare 'emergency' credit card, then go for autoaid.
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DrDonnyBrago
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PostPosted: 13:53 - 03 May 2012    Post subject: Reply with quote

+1 to autoaid.

You and a married partner for £38 in any vehicle. They do pay out and they do recover you after a spill.

They paid for my recovery 3 days into the policy Laughing .
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LockyUK
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PostPosted: 19:14 - 03 May 2012    Post subject: Reply with quote

Rogerborg wrote:
PeteLockwood wrote:
i am with the aa, i had an accident in march took 1 hr 30 mins for them to turn up (flatbed) took me right home (option of dealer) that didn't cost me ??


Then you got more than you paid for, rejoice. Wink


i paid nothing, free from honda Very Happy
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carvell
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PostPosted: 19:18 - 03 May 2012    Post subject: Reply with quote

Thumbs Up for Autoaid from me.
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t121anf
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PostPosted: 22:28 - 03 May 2012    Post subject: Reply with quote

2nd time I've been a member, dad is also a member who has paid and reclaimed within a week without any hassle.

Timely service at the roadside too
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Derivative
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PostPosted: 22:40 - 03 May 2012    Post subject: Reply with quote

Shit, these guys look amazing.
Is there any maximum on how much they cover?

Like, if you break down in the Highlands they will recover you to Cornwall and not bitch about it?

£38 seems, well, far too cheap to me, or are breakdowns quite rare nowadays? Seems like one or two breakdowns in 10 years would wipe out all of the money they've gotten from someone.
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EazyDuz
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PostPosted: 22:51 - 03 May 2012    Post subject: Reply with quote

EdgEy wrote:
Shit, these guys look amazing.
Is there any maximum on how much they cover?

Like, if you break down in the Highlands they will recover you to Cornwall and not bitch about it?

£38 seems, well, far too cheap to me, or are breakdowns quite rare nowadays? Seems like one or two breakdowns in 10 years would wipe out all of the money they've gotten from someone.


I think a lot more people dont break down per year than ones who do. This and the fact that not everyone will remember to claim their money back. Ive been driving for 4 years and have never broken down to the point where i cant get the car started myself.
I cant see how else they could possibly make a profit.
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Polarbear
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PostPosted: 23:32 - 03 May 2012    Post subject: Reply with quote

EdgEy wrote:
Shit, these guys look amazing.
Is there any maximum on how much they cover?

Like, if you break down in the Highlands they will recover you to Cornwall and not bitch about it?

£38 seems, well, far too cheap to me, or are breakdowns quite rare nowadays? Seems like one or two breakdowns in 10 years would wipe out all of the money they've gotten from someone.


This. If I had to pay for a recovery truck to pick me up, drive me from say Scotland down to Milton Keynes and go back I'd have to cough up a fortune. Yes you might get it back within a few days, but if you can't pay the initial bill you are fucked.
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EazyDuz
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PostPosted: 23:38 - 03 May 2012    Post subject: Reply with quote

Polarbear wrote:
EdgEy wrote:
Shit, these guys look amazing.
Is there any maximum on how much they cover?

Like, if you break down in the Highlands they will recover you to Cornwall and not bitch about it?

£38 seems, well, far too cheap to me, or are breakdowns quite rare nowadays? Seems like one or two breakdowns in 10 years would wipe out all of the money they've gotten from someone.


This. If I had to pay for a recovery truck to pick me up, drive me from say Scotland down to Milton Keynes and go back I'd have to cough up a fortune. Yes you might get it back within a few days, but if you can't pay the initial bill you are fucked.


Thats why you would get it towed to the nearest garage, get it repaired, then ride home? Unlikely to have broken down due to anything serious
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Derivative
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PostPosted: 00:10 - 04 May 2012    Post subject: Reply with quote

I'm not so much talking about the initial bill (I'm frugal, I don't do "living paycheck to paycheck" so paying up is fine, plus yeah, overdraft/CC), but just the company (autoaid) actually paying up.

Quote:
We will arrange help at the scene of the breakdown and will arrange and reimburse any call-out fees and labour charges needed to start your car.

If your car can’t be repaired at the scene of the breakdown, we will arrange and reimburse any reasonable cost of taking the car, you and up to 5 passengers from the place where the car has broken down to any UK destination of your choice.


Assuming the same apply to motorcycle breakdowns, I reckon a mechanic coming out to you and sorting out even a basic problem is going to run at least £150-200, am I wrong in thinking that?

A bit of maths tells you that's 4-5 years' premium. And that's basically the bottom end of what could go wrong.

One breakdown or spill or crash in five years just seems a bit wonky to me. They need to make a profit out of it as well.

I don't see how the economics work out on this one. Not saying they're a dodgy company, it just seems too good to be true.
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EazyDuz
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PostPosted: 00:25 - 04 May 2012    Post subject: Reply with quote

All im saying is read reviews, from real people, it speaks for itself.
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Derivative
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PostPosted: 00:31 - 04 May 2012    Post subject: Reply with quote

EazyDuz wrote:
All im saying is read reviews, from real people, it speaks for itself.


Sure. I'm probably going to go with them actually after reading up about it.
I'm just a bit confused with how breakdown companies manage to break even in general. I guess breakdowns/accidents are far less common than I thought.

One would think that if you know it will be covered with no excess, that any and every minor spill would be taken care of by the company. I certainly wouldn't try and minimise costs.
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Polarbear
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PostPosted: 01:43 - 04 May 2012    Post subject: Reply with quote

EazyDuz wrote:

Thats why you would get it towed to the nearest garage, get it repaired, then ride home? Unlikely to have broken down due to anything serious


My missus ER6 suffered the exhaust failure that ER6's are prone to. I phoned the AA, told them what had happened and relay came and took her & bike home from Buxton to MK on a Sunday. No quibbles.

Now how the fuck is Autoaid going to work when there is no local Kawasaki shop, it's a Sunday, & even if it was they probably don't have a spare exhaust and If they do it's going to cost me £600 or so for an OEM just to get her going again, which obviously I don't want to pay cause I can get the old one welded at home.

Therefore I have to cough up hundreds of pounds I might not have on transport to get her & her bike back to MK.

No, I'd rather have AA/RAC thank you.
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