BE and O2 Internet Sky offers

sickpup · Old Timer Joined: 21 Apr 2004 Karma :

Anyone a BE or O2 customer for broadband?

Both have recently been bought out by Sky who are making some very cheap offers to take on Sky broadband phone and TV.

I've just taken up an offer of Sky Unlimited broadband, Phone with free weekend calls, Sky Entertainment Extra+, Sky Go and all the associated extras all for the bargain price of £14.50 a month for 12 months on a 12 month only contract.

Worth a look but the offer is only open until the 27th.

Rigga · World Chat Champion Joined: 29 Nov 2012 Karma :

What's BE?
Is that price including line rental?

sickpup · Old Timer Joined: 21 Apr 2004 Karma :

supZ · World Chat Champion Joined: 03 Feb 2009 Karma :

not anymore..

was with o2 for years and years on a nice cheap contract due to being an o2 customer with my phone.

the moment they were bought out by sky i went elsewhere (bt infinity now.. surprisingly painless considering how bt normally run things)

o2 offered us free broadband for a year if we agreed to stay but still said no.. they're obviously losing people hand over fist with this change.

i know what sky broadband is like.. and it's awful. had a few friends that were on it and the service was practically unusable (compared to their previous isp) sucked in by cheap offers with sky tv and then stuck with it. service is terrible, customer service is non-existent..

not had good experiences or recommendations so yeh.. the moment sky took them over i jumped ship.

O2 were good on the BE network but surely being sky now they'll be moved/moving onto the supanet network (poor)
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Frost · World Chat Champion Joined: 26 May 2004 Karma :

BE / O2 are still as they were before for LLU connections.
For FTTC go with BT
For FTTP Virgin all the way.

Jayy · Mr. Ponzi Joined: 08 Jun 2009 Karma :

I'm in this dilemma at the moment. Been with BE for about 6/7 years now and it's been faultless (except the time a BE engineer bricked my router over the phone).

I'm paying £14.50 p/m line rental to BT and £18 to BE for interweb. I really don't want Sky broadband but my choices are limited now as I can't get cable or fiber.

Frost · World Chat Champion Joined: 26 May 2004 Karma :

If you can't get FTTC then just go with some unlimited LLU, it's all piss cheap but you always have to pay line rental Sad

sickpup · Old Timer Joined: 21 Apr 2004 Karma :

Jayy · Mr. Ponzi Joined: 08 Jun 2009 Karma :

I would quite happily wax £50 a month on internet/line rental but cable/fiber just isn't happening. Not like I live in some remote area either and the fact I have mates who live a little over a mile away who can get cable/fiber, it just pisses me off.

chrisw · World Chat Champion Joined: 24 Apr 2006 Karma :

I cancelled my Be contract this evening. I don't want to be a Sky customer.

When they were just Be they were brilliant. Not cheap but performance was great and if you needed support it was great. Not anymore. I've had some routing issues to a UK netblock and the support is just not what it was a few months back.

Jayy · Mr. Ponzi Joined: 08 Jun 2009 Karma :

They won't be migrating anyone over until the end of the year, they sent some welcome packs out saying that and they would be in touch when they're going to be migrating BE customer to Sky.

ThoughtContro... · World Chat Champion Joined: 14 Aug 2008 Karma :

Their forum seems to indicate that everyone goes over in September, although they're trying to induce people into Sky contracts asap with various sweetener deals.

I have no interest in Murdoch TV so wherever I go will be purely based on the BB speed/quality/caps/terms/costs. The phone line will get near zero usage too.
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Frost · World Chat Champion Joined: 26 May 2004 Karma :

Plusnet / BT sounds like your best bet once that happens. Talk-Talk are truely awful.

TheSmiler · World Chat Champion Joined: 14 Apr 2011 Karma :

Been with Talk Talk, Sky and currently with Plus Net at the moment. Would go to Virgin but they are not in the area.

Talk Talk offered to give us 6 months free broadband they lied ended up taking the money straight away and at random times of the month.

Sky ended up doing the same thing as Talk Talk and adding phone calls that we didn't make to the list upping the bill each month.

Plus net who we are with at the moment have been the best so far no restrictions on usage, the speed stays constant and no virtual problems with the actual broadband. However their routers are next to useless so getting a better one soon.
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Scotsman37 · World Chat Champion Joined: 17 Aug 2004 Karma :

Talk Talk is the worst provider I have ever dealt with due to the fact their customer service call centres are based in South Africa and because of that you have to keep repeating yourself to them before they finally understand what you're saying! Also, they do not like to admit to mistakes and they will even hang up on you or just leave you on hold!

Sky does net congestion control even when they state they don't do it, but in reality they still do and that answer is buried away in their statement of contract because if you're a high downloader they have to right to throttle your connection!

Plus Net was a good provider for me in the past with constant good speeds with British Call Centres for customer service help!

Nowadays you don't know who your with these days because companies are now changing hands every year, and it's fast becoming like the retail high streets that many of the shops you see are actually owned by the one corporate company!

The problem still persists that BT still control a huge chunk of the wired network, and even their service loves to net congestion control you with download limits if you go with their internet service instead of having a competitor rent your line from BT.

Jayy · Mr. Ponzi Joined: 08 Jun 2009 Karma :

God damn it with restrictions and throttling. BE has been one of the most awesome ISPs I've ever used. They don't give a shit if you pump 100GB down the line over a 24hr period.

Really not happy with this and I need to find a better ISP to move to.

sickpup · Old Timer Joined: 21 Apr 2004 Karma :

My change over is now complete.

I'm getting speeds tonight of 9m so acceptable and expect this to go up as they test the line over the next week. There have been drops of speed over the last week to as low as 3m but even this is acceptable to me as I'm at work when this happens in the mid evening.
On top of this the new HD Sky dish is installed and the box is up and running and downloading box sets straight from Sky.

One problem has been billing, they have tried to charge me for the Broadband but this has been sorted with a single phone call hopefully

So I am happy with the service especially considering I am only paying £14.50 a month for everything.

sickpup · Old Timer Joined: 21 Apr 2004 Karma :

Just been on the phone to Sky, had the package for an extra 6 months past the initial contract and they gave me a further 35% discount off the TV package without being asked.
Finally decided to drop the TV package but retain the Broadband so the call was made to the cancellations dept and the expected hard sell didn't happen. They accepted that I rarely get a chance to watch TV and without asking offered me broadband for a year with free calls and line rental for £21.40 a month which I thought was a bargain. If I want I can drop the free calls and save a further £5 a month. So 18meg Broadband and phone line for only £16.40 a month.

So big Thumbs Up

to Sky for their service and prices.

Rigga · World Chat Champion Joined: 29 Nov 2012 Karma :

sickpup · Old Timer Joined: 21 Apr 2004 Karma :

spikenipple · Crazy Courier Joined: 20 Nov 2007 Karma :

It is an option to have Virgin broadband without a landline. I have this setup currently, and have done for 3 years. I pay £31.50/month for their 100Mbps service.
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sickpup · Old Timer Joined: 21 Apr 2004 Karma :

Just had an email from Sky, they've offered me 50% off any TV package I want for 12 months.

Must admit considering the service and the huge discounts at the moment i don't understand why anyone has a problem with Sky.

Ste · Not Work Safe Joined: 01 Sep 2002 Karma :

Had a letter a few of months ago from BT saying how they were increasing the price for Infinity by a couple of ponds, called up to complain about it and got a discount that means I'm now paying five ponds less each month than I was before the price increased. Mr. Green

dransy · World Chat Champion Joined: 04 May 2005 Karma :

weve got sky internet 16mb , free for a year just pay line rental at 16.99
absaloute dogshite Sad

but we cant get fibre Sad

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johnnyarctic · Scooby Slapper Joined: 20 Dec 2011 Karma :

I jumped from Sky after the BE take over as they wanted to charge me £5 a month for NOT have their TV service. There are good deals to be had but it requires taking everything and i have no desire for Sky TV or anything other than standard internet.. ended up on BT on a deal for £9.50 a month unlimited, for 12 months.
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