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Oakelbean
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Joined: 21 Nov 2013
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PostPosted: 17:48 - 21 Nov 2013    Post subject: Failed CBT Reply with quote

I went to a CBT center that was not close to where i live because i thought it was a good center to go to, to do my CBT but when i got to the center the instructor cut my road time because i made a couple of mistakes. (my friend had a different instructor and made more mistakes but got the full 2 hours). They said if i want to come back i have to pay £40 when my friend only had to pay £20, i really don't want to go back because they're rubbish,. Can i go to another CBT center and not pay the full price because i already has experience from the other one?
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MarJay
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PostPosted: 17:50 - 21 Nov 2013    Post subject: Reply with quote

If you go elsewhere you'll have to pay full price. Sounds like I'd just do it and then forget about it.
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27cows
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PostPosted: 17:52 - 21 Nov 2013    Post subject: Reply with quote

I thought it was par for the course that if you have to do CBT over more than one day (you can't actually fail, as such), it was included in the original fee you paid. Not heard of people being charged extra - they sound like a shower of scamming bastards.
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groovylee
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PostPosted: 17:56 - 21 Nov 2013    Post subject: Reply with quote

Inb4 tef style rant about not being able to 'fail' a CBT.

They sound like a shower of shite mate, I'd go elsewhere and suck up the cost Thumbs Up
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woo
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PostPosted: 18:03 - 21 Nov 2013    Post subject: Reply with quote

its practically impossible to fail a CBT unless your very very very very SHIT!!

I was very very very very very very very SHIT and failed my CBT twice each pop was £75 back in 2000

first time i did not even get to leave the playground, i was so shit!
second time i was terrible on the road i just couldnt get to grips with the clutch and gears!
third time i just did it on scooter as if you pass on scooter you have passed end of!

in all what should have cost me £75 ended up costing me £225 which at the time was the price of a bike test for a 33bhp restricted licence.

in all dont feel bad ask what you did wrong and if you wanna pass DO IT ON A SCOOTER as theres no way you can fail that and i f you do fail on a scooter, THEN BIKING AINT FOR YOU STAY AT HOME IN A WHITE JUMP SUIT!!!!
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PimPim
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PostPosted: 18:25 - 21 Nov 2013    Post subject: Reply with quote

I never realised it was possible to fail either.
What were the mistakes exactly?

I was super shite on my CBT, while the rest of the group were taking theres on scooters, it was the first time I'd ever sat on a bike, and my first time dealing with a clutch and gears, so I pretty much stalled at every junction we met. So a couple of mistakes sounds harsh, I probably made a couple of hundred! Mr. Green
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Joeval
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PostPosted: 18:42 - 21 Nov 2013    Post subject: Reply with quote

If you weren't happy with the quality of the training you received, go somewhere else.

If it helps, I failed mine first time as well. Combination of never being on a bike before, being shit scared, and I turned up with the wrong attitude - "if some snotty 16 year old can do it, I can do it easy".
Needless to say, I was shit. Stalling everywhere, even on a scooter, couldn't get round corners without putting feet down, couldn't hold a steady speed, bloody useless.


Second time round is far, far easier. No worries.
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-Matt-
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PostPosted: 18:44 - 21 Nov 2013    Post subject: Reply with quote

Can't see why you would be charged more than your mate, so on that basis i'd be looking elsewhere.

There could be some grounds for ending your road time earlier than your mates, as even though you say he made more mistakes, if your few mistakes were considered particularly dangerous they may of judged you to be unready for the road and needing to do a little more in the off-road starting section of the CBT - they should of told you this and explained either way though, so again, they sound fairly useless.

Either way don't let it put you off though, better to make mistakes and learn from them during training than out on the road with a nice new bike and no one around to help you should things go tits up.
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Rigga
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PostPosted: 19:08 - 21 Nov 2013    Post subject: Reply with quote

You don't really fail a cbt, you do however fail to complete the full training which requires you to go back and complete it on a second day.
All this talk of no extra fee is rubbish at most schools now, mine charged £50 extra per day.
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esullivan
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PostPosted: 19:24 - 21 Nov 2013    Post subject: Reply with quote

I had to go back a second day too. There's no shame in it. I think the CBT syllabus is too busy for a single day and it should be spread out over 2 days, or maybe 3 or 4 as they do in the U.S. (though I think the MSF, as they call it there, is a bit more involved).

In London, I haven't heard of any school that does a one-fee-to-completion, but I'm sure they exist. Most charge a bit extra for the second (or subsequent) days. I had to pay something (I forget what) to come back and finish the course the next weekend.
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-Matt-
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PostPosted: 19:28 - 21 Nov 2013    Post subject: Reply with quote

Seems different schools operate differently so maybe the additional fee isn't such a negative - i was going off a friend who 'failed' in bristol for a major cock-up on the road.

They charged him the same total CBT fee for another full days CBT, but obviously spent a bit of the off-road time the second day focusing on what had lead to the problem the first time round.
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Rogerborg
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PostPosted: 19:51 - 21 Nov 2013    Post subject: Reply with quote

They can charge whatever they like. It was entirely up to you to ask what another go would cost you.

What I'd suggest you do is to pay the £40, get your DL196 ticket and then tell them clearly that you'll be taking your business elsewhere for your proper training and tests because they've done a piss poor job of building a relationship of trust with you.
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Jonathan A
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PostPosted: 19:56 - 21 Nov 2013    Post subject: Reply with quote

For re booking the CBT (judging by OP's location), I would recommend 2 Counties Rider Training in Long Eaton. I did my CBT and Tests there, and they seemed very good Thumbs Up (unless these are the people you already did it with!)
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anthony_r6
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PostPosted: 21:20 - 21 Nov 2013    Post subject: Reply with quote

I didn't get my certificate the first time round either. Had to go back a few days later for a hour of road riding (Cost me £20) because I made a few wide turns when out on the road the first time. I completely agree with their decision, and needed that bit of extra tuition.
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pinkyfloyd
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PostPosted: 23:08 - 21 Nov 2013    Post subject: Reply with quote

Rogerborg wrote:
They can charge whatever they like. It was entirely up to you to ask what another go would cost you.

What I'd suggest you do is to pay the £40, get your DL196 ticket and then tell them clearly that you'll be taking your business elsewhere for your proper training and tests because they've done a piss poor job of building a relationship of trust with you.


This.

I am a CBT instructor. The day is a lot to take in for the students and some do need extra hours. We offer the normal CBT day which is around 7 hours long with an extra 3 hours available at a later date, next day or when ever the student wants. To be honest, it sounds like your school are a bit out of order expecting you to pay again. You have paid for the course. If you did not make the required standard they need on the first day you should get a few hours extra later on to focus on where you struggled.
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27cows
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PostPosted: 23:17 - 21 Nov 2013    Post subject: Reply with quote

What you have to remember is that you will get there in the end. Some pick it up more quickly than others. But we've all been in that boat, thinking that you'll never get the hang of it.

You will. And you will look back and laugh. We all do. I can remember trying to learn how to use a clutch and a large crowd of bastards gathering round to piss themselves at my incompetent attempts at pulling off.

No such thing as CBT then, of course. Just some heartless arseholes cracking up as I tried in vain to pull off smoothly.

This is character building, apparently Neutral
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bladerunner
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PostPosted: 02:30 - 22 Nov 2013    Post subject: Reply with quote

The extra cost may be for bike hire rather than cbt....as pinkfloyd will agree if he's been to cardington for his instructors certificate....the official DSA line for cbt is not a pass or fail....but extra training may be required to satisfy your instructor that you have had enough training to be safe on the road to the required standard. It looks bad on them...not you if that's the case. I'll never knock a good school for making that call for the simple reason of needing a bit more time in the saddle as it is a lot to cover in a day if your not used to riding a bike......but I would report ANY school using it to bring in extra £££. I think in the 10 years I was training I only asked maybe 20 pupils to come back for another afternoons training ie tag along with the on road part of another cbt course. And only twice have I thought maybe the pupil was not best suited to riding a bike.......and one of them passed the full test first time Shocked what I did find however is most people get mentally exhausted after 4 or 5 hours of intense training and whilst it comes as second nature to experienced riders. The mental load of clutch and throttle control and low speed balance whilst doing observations whilst keeping the damn thing rubber side down and taking in the theory stuff at the same time IS a lot of mental and physical effort for those that don't ride or drive. Most of those that came back for the next afternoon would walk it after a good nights sleep! Almost like a totally different rider. Sometimes even asking them to demonstrate junction turns or roundabouts they were that much better ..... Which usually boosted their confidence knowing its not because they were "crap" but just tired. They had learned what they needed and could do it and do it well the next day with little or minimal further instruction?

One big thing I did learn whilst instructing is people are people and every one is different!

Now get back in that saddle and get it done Wink

I used to do the same with 1 to 1 lessons for the on road practical test....no more than 2 hours at a time (where possible) for lessons as after that as after that the concentration levels would drop and you get less reward for your time and cost per hour.
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pinkyfloyd
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PostPosted: 03:30 - 22 Nov 2013    Post subject: Reply with quote

bladerunner wrote:
helpful stuff


I'm downtrained at the moment, in training for Cardington but you are correct. I've noticed that in my short time doing this (4 mths) that the day is very intensive. We've all done it, we've all been there (most of us) and we now take for granted the controls of a bike, but we are taking these people with no road experience or very limited (car) and never been on a bike and giving them all the basic skills they need to stay as safe as they possibly can be on the road. Its a lot to take in. I'm sure Mr Runner will agree, theres a great feeling when you watch the bravado levels drop and the concentration level rise. Its a see saw action that happens. The cocky little bastard who thinks its going to be piss easy tends to find out there is a lot to the day.

A CBT is a very intensive day. Its teaching basic road safety, maintenance of a bike and how to ride the bike all in a 7 hour period. Its not like a car lesson where you book an hour a day and get broken in gradually. Its full on balls deep and it is mentally exhausting both for the student and the instructor. I come home knackered when doing a CBT.

We tend to know before they get on the road whether they will need to come back or if they should try a ped to calm them down. If time allows and they chose the ped to get the road ride out of the way, we put them on a geared again in the yard for a bit. The amount of people that "get it" when they get back in is unreal. I've had 2 people I have refused to sign off on day 1 and thats including during my training. I was briefed on a completion who had no co ordination, no braking control, infact she was that bad on the ped she was brought in for most of the day instead of just a couple of hours. Day 2 for her was around 6 hours long instead of 2 - 3. She done fine.

Sometimes you need more schooling. Seems we are one of the few that do not charge for a completion.

Best advice I can give the OP is the same we give anyone in the same position where they did not make the required standard we set.

Go home, have a bath and forget about today. Book yourself in for another session to complete and you'll be fine.
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Sabs
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PostPosted: 09:38 - 22 Nov 2013    Post subject: Reply with quote

I had to go for a second day too, but it didn't bother me. I don't have my own bike so looked at is as another day of riding with tuition that I wouldn't have had otherwise.

Was glad to go back to be honest.
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D O G
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PostPosted: 10:29 - 22 Nov 2013    Post subject: Reply with quote

I failed my CBT because I went through a red light. Cool

I din't have to go back for the full day, just the assessment bit. That was 7 years ago, however.
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jeddy11
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PostPosted: 10:43 - 22 Nov 2013    Post subject: Reply with quote

If you don't go back, definitely write a compliant hopefully to a manager if its not a one man band and tell them of your awful time..Its surprising in this day and age that customers are still getting shoddy treatment..
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Rogerborg
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PostPosted: 10:51 - 22 Nov 2013    Post subject: Reply with quote

bladerunner wrote:
what I did find however is most people get mentally exhausted after 4 or 5 hours of intense training

That exactly describes my CBT. Actually, physically as well, given the amount of tension involved in weaving around in a cramped yard full of other wobblers.

I simply didn't feel that I'd be safe doing the on-road part, and chose to come back for a 2nd bite at it, at no cost. The training school was understanding and accommodating, and I wouldn't hesitate to recommend them on that basis (Bike Rite in Rutherglen, Glasgow). 2nd time around and well rested, it was a breeze and I loved it.

However, I've had a trademark change of heart, and feel that it is reasonable for the OP to be charged. He did go out on the road, and that prevented the instructor doing anything else.

It's not like they're going to turn a big profit from it, and chances are that it was a genuine assessment for his benefit that more work was needed.

Of course, it could have been a cold instructor just not wanting to be bothered doing a 2 hour ride, but nobody knows that except them. Wink
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Deerhound
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PostPosted: 11:24 - 22 Nov 2013    Post subject: Reply with quote

There are procedures to follow if you really do think they are trying to rip you off. Hope this helps:

https://www.gov.uk/cbt-compulsory-basic-training/complain-about-a-cbt-course
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Seigi
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PostPosted: 14:13 - 22 Nov 2013    Post subject: Reply with quote

Don't let it get you down, I remember my CBT - I was utter shite, I was stalling all the time to the point where the bike wouldn't start anymore without being jump started, then came lunch and i was sat texting my girlfriend saying that I think I'm just gonna give up because I'm so frustrated and embarrassed.

After lunch I got better but was still shit, passed CBT then got a bike, almost broke my ankle taking off too quick getting my leg stuck between the peg and road (lol) then went on to pass my mod 1 without minors and mod 2 with 1 minor. If you have any doubt - don't, you'll get the hang of it in time.

In hindsight I think I had a shit instructor for my CBT, and changed schools for my lessons near my Mod1/2, that school was much better (and half the price).
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Repsol Racing Queen
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PostPosted: 16:24 - 22 Nov 2013    Post subject: Reply with quote

Don't be put off. I thought I'd find cbt easy, how wrong was I. Spent a whole day in the car park doing the cone manoeuvres. At the end of the day, I was asked to come back for a road ride in a couple of days - no extra cost.

Turned up for my road ride on Monday afternoon, 3 miles into the ride I stalled at a junction and dropped the bike, after that, managed another 20 miles but really didn't feel comfortable, so back to the yard for more clutch/ cone work.

Instructor asked me to come back a week later - again no charge, this time road ride was much better and a was signed off. Got a little cbr125 and after 4 months went back for a "free" riding assessment. Two weeks later passed mod 1 and 2 on an ER6 first time Smile

Maybe you should, as suggested, get your CBT with this school, then go elsewhere for DAS.

I know of a good school in the Derby area if anyone interested.
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