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All I wanted was some levers for my new bike

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misscrabstick
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Joined: 05 Jul 2013
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PostPosted: 00:30 - 09 Dec 2013    Post subject: All I wanted was some levers for my new bike Reply with quote

So I ordered some levers for me new Yamaha MT 09 from a vendor on ebay, it's a model that has been out since October so it does not exist in a lot of aftermarket parts catalogues yet, however the levers are the same as 2012 XJ6 Yamaha's, proven by several guys on the MT forum I belong to.

The message exchange goes like this, what do you guys think? is this guy a knob or am I a stupid bitch? I have not included the name of the vendor and not used my ebay identity the rest is copied and pasted though.

Hi, miss crabstick

Thanks for the purchase but i notice you have not advised on what colours and length lever you need. I have listed below all the colours, lengths and adjuster colours that we currently have in stock. We do sell around 3 pairs of these a day though so the stock is constantly changing so please let us know as soon as you can.

Thanks

ebay lever selling man

Hello ebay lever selling man

yes i did, in the message to seller box since there wasn't anywhere else to enter it, anyway. the levers are for my 2013 MT09 Yamaha as they are the same fitment as the 2012 xj6 apparently, i want short and orange please, if orange is a no go then gold please.

thanks

Miss Crabstick

Hi Miss Crabstick

Pazzo do not list levers to fit an MT-09 and if they did make levers for that bike they would be listed in their fitment list so I think it would be best to issue you a refund. They also do not make orange levers.

You can find pazzo fitment lists at the web page below


https://www.pazzoracing.com/guide.html


Thanks

Ebay lever selling man

Hi Ebay lever selling man,

The mt 09 has been out since October so nobody lists levers, it is a yamaha. the yamaha xj6 2012 has the same levers, I want the levers please, short/gold if orange not available to fit 2012 xj6 yamaha, I explained this in my previous email.

Regards

Miss Crabstick

Hi Miss Crabstick

I have already issued a refund as Pazzo do not make levers for your bike and they update their website several times a year when new models are released.

Many Thanks

Ebay lever selling man.

Dear Ebay lever selling man,

The clutch bracket and the front master cylinder are the same as the 2012 XJ6 Yamaha, which is the fitment I am asking for, will you sell me these or not? stop being obstructive please, I have explained already what the situation is, I do not want to wait until the list is updated, I simply want the levers for my bike now. I explained to you in my first email that the MT 09 is too new to be listed and that the XJ6 levers fit.

I am starting to feel a bit frustrated now, I can not explain any simpler what the situation is.

Regards

Miss crabstick

Dear Miss Crabstick,

Excuse me but I am not being obstructive, if there is a sale to be made I want to make that sale but I 100% know that if Pazzo make levers for a bike they update the website the day that bike is released, I have been selling these for over a decade and I know how Pazzo work so know if the bike is not on the website they DO NOT make levers for that bike. So I am not willing to send you levers that I 100% know are not suitable for your bike then I have to lose money when you want to return them.

Many Thanks

Ebay lever selling man.

Dear Ebay lever selling man,

No, you said they update the website several times a year, not when a new bike is released, get your story right, read back, you have lost yourself a customer forever and my goodwill now, if the fitment had been wrong I would have ebay'd them, that's down to me, the fitment has been tried and tested by mt09 forum members already several times, Pazzo are not the holy oracle of what fits what yamaha, i will find another supplier.

Regards
Miss Crabstick

Dear Miss Crabstick,

Yes several times a year when new bikes are released. They would not update the website if there were no new bikes as they would have nothing to update.

Thanks for not buying them as you have saved me a lot of hassle. Never believe what you read on a forum as 99% of the time the people on them do not have a clue what they are talking about. I will send a request to cancel the transaction shortly,

Many Thanks

Ebay lever selling man

Dear Ebay lever selling man

Yamaha online parts catalogue https://parts.yamaha-motor.co.uk/ypec_b2c/

2011/12 XJ6SA Yamaha

Lever front brake 5VS-83922-00
Lever clutch 5EB-83912-03

2013 MT 09 Yamaha

Lever front brake 5VS-83922-00
Lever clutch 5EB-83912-03

Look for yourself as you refuse to believe me, your lever supplier is not the oracle when it comes down to what fits what, Yamaha like many makers build bikes out of common parts from their parts bins as in this case,

I have ordered from elsewhere now, your loss.

Regards

Miss Crabstick


Dear Miss Crabstick,

I am really unsure how you think its a loss? If Pazzo say they do not make levers for your bike then they do not make levers for your bike so not sending you these has saved me time and money.

I must say I have found your correspondence in all messages very rude and abrupt so its probably best we do not deal together anyway.

I will now send a request to cancel the transaction.

Many Thanks

Ebay lever selling man

Dear Ebay lever selling man

Rude aprupt and annoyed yes, because you treat me like some silly woman who does not know what she is asking for, you have the part numbers there to prove that the XJ levers fit the MT yet you still insist that because Pazzo dont list for the MT then the levers can not fit, flawed logic that has made me annoyed and lost you a sale. THE PART NUMBERS FOR THE XJ LEVERS AND THE MT LEVERS ARE THE SAME THEREFORE THEY WILL FIT PERFECTLY, do you not see that?

Regards

Miss Crabstick

Dear Miss Crabstick,

I have been selling bike parts for long enough to know that if we sell something that the manufacturer says does not fit we are held responsible for any problems as we sold the customer the wrong part and we can be sued.

I suggest of your not happy with that then you contact Pazzo and get them to adjust their fitment list of its wrong.

Many Thanks

Ebay lever selling man.


Dear Ebay lever selling man,

Same part numbers same levers, don't be so ridiculous, from the outset you jumped straight on cancelling my order, I doubt you even read my note properly about the levers being the same fitment, then you dug your heels in because like a lot of blokes you just can not handle being wrong.

Regards

Miss Crabstick

Dear Miss Crabstick.

Pazzo do not list levers for that bike so we WILL NOT sell levers for that bike until Pazzo confirm fitment. I could not care less if Yamaha, you or someone on a forum say they fit,. The only important company here is Pazzo.

Good bye

Ebay lever selling man.


Then he cancelled the transaction! I did go elsewhere for the levers and saved some money too.
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Ariel Badger
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PostPosted: 00:52 - 09 Dec 2013    Post subject: Reply with quote

Why do you want levers, has it fallen over?
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misscrabstick
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PostPosted: 00:57 - 09 Dec 2013    Post subject: Reply with quote

Ariel Badger wrote:
Why do you want levers, has it fallen over?


If it had fallen over I would just play with my beard in a seductive manner and get a nice man to pick it up for me! Very Happy
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Nexus Icon
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PostPosted: 00:59 - 09 Dec 2013    Post subject: Reply with quote

I think he's probably spent the last decade being fucked around by buyers not actually knowing what they want and since eBay have started fucking over sellers from all sides it's easier just to be 100% sure the sale will remain a sale.

Yes, he was wrong and you were right but I can see his point.

That said, I hope you got them cheaper elsewhere. Thumbs Up
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misscrabstick
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PostPosted: 01:04 - 09 Dec 2013    Post subject: Reply with quote

I just felt like he was obsessed with being a jobsworth and not listening to cold hard logic that would have got me my levers and him a sale.
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Lone-Wolf
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PostPosted: 01:06 - 09 Dec 2013    Post subject: Reply with quote

Wotcha.

This is along the lines of a friend of mine who buys part worn tyres.

These are not ordinary part worn tyres, they are German imports, and are sold as "brand new part worn tyres".

We just can't get through to him the concept that a brand new tyre can not be part worn . . . . . we gave up in the end.
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Rogerborg
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PostPosted: 01:21 - 09 Dec 2013    Post subject: Reply with quote

tl;dr - he's not willing to risk sending them out and then you giving it "Dem ain't der rite wuns u scammar!!!!11""

It's nothing personal, he just thinks you're an idiot. Most people are.
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dodsi
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PostPosted: 01:22 - 09 Dec 2013    Post subject: Reply with quote

In all fairness miss crab stick... I wouldn't want to deal with you, you were abrupt and rude to the bloke who just has his own and his business' interests at heart and doesn't want a customer sending items back and him making a loss. He 'talked' himself out of a sale to save himself and you having potential issues.

You are shouting about victor define in the other thread having poor service/robbing attitudes. Well this guy purposely didn't deal with you to save problems. This is a honest man and someone I would definitely want to deal with myself. Credit to the bloke.
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StormCrow
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PostPosted: 01:27 - 09 Dec 2013    Post subject: Reply with quote

Quote:
I have been selling bike parts for long enough to know that if we sell something that the manufacturer says does not fit we are held responsible for any problems as we sold the customer the wrong part and we can be sued.


And therein lies the key. Yes, you might know (or at least be fairly sure) that the levers will fit your bike, but if they sell multiple sets of levers a day, consider how many idiots WILL order the wrong levers and then kick off that they don't fit their bikes.

eBay are pricks to sellers - I'm not a seller so no axe to grind but I do understand that the buyers have all of the power - even if you order the wrong item, most of the time you can still get your money back and there is no recourse for the seller, also the seller cannot issue negative feedback (unless that's changed?).

He's covering his arse - and frankly, with some of the 'cuntstomers' that use eBay, I'm not too surprised.

Consider this; Numpty A buys some levers for his bike. He saw on the Internet that they'd fit, so of course they'd fit - a bloke on a forum said so... He fits them. Something is wrong with the fitment, he doesn't notice (or know any better), he crashes and ends up a quadriplegic. Investigations ensue as to why Numpty A's brakes fail, oh, he's just fitted new levers from theleverman... who promptly gets sued for supplying a product that was unfit for purpose...

OK - an extreme and unlikely example, but with No Win No Fee scroates floating about everywhere, it's hardly surprising that the guy will only supply levers to fit bikes that HIS SUPPLIER guarantee will fit - and if you sent em back after grinding a bit off there or whatever then it's on his head and his profit / loss account.

Buy em elsewhere, you're happy, he's happy. Done Wink

EDIT: tldr:- ^^ what they said Laughing


Last edited by StormCrow on 01:28 - 09 Dec 2013; edited 1 time in total
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Musketeer
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PostPosted: 01:28 - 09 Dec 2013    Post subject: Reply with quote

Why to have all this pointless discussion at all? You should have told him that you've got 2012 XJ6 Yamaha too to get what you wanted Rolling Eyes
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misscrabstick
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PostPosted: 01:28 - 09 Dec 2013    Post subject: Reply with quote

dodsi wrote:
In all fairness miss crab stick... I wouldn't want to deal with you, you were abrupt and rude to the bloke who just has his own and his business' interests at heart and doesn't want a customer sending items back and him making a loss. He 'talked' himself out of a sale to save himself and you having potential issues.

You are shouting about victor define in the other thread having poor service/robbing attitudes. Well this guy purposely didn't deal with you to save problems. This is a honest man and someone I would definitely want to deal with myself. Credit to the bloke.


I don't see there was any potential issues, I proved beyond reasonable doubt the levers I ordered would fit, I bet his holy grail of accuracy lever catalogue has mistakes in it that cause him issues sometimes.

I could have been less rude for sure, but he was really pissing me off, I knew what I wanted and he was obstructive to me getting that and depriving himself of income in the process.
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StormCrow
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PostPosted: 01:30 - 09 Dec 2013    Post subject: Reply with quote

Proved beyond reasonable doubt?

His supplier says they won't fit. (Or at least doesn't say that they WILL).

You say that they will, you've got internet proof of it... so of course they must?

I have to agree - if I was in his position and you responded that way to me - I'd tell you to do one as well! Wink
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misscrabstick
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PostPosted: 01:30 - 09 Dec 2013    Post subject: Reply with quote

mJZ wrote:
Why to have all this pointless discussion at all? You should have told him that you've got 2012 XJ6 Yamaha too to get what you wanted Rolling Eyes


Absolutely, I thought I was doing him a favour by sharing knowledge and perhaps making him extra sales! FAIL!
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misscrabstick
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PostPosted: 01:31 - 09 Dec 2013    Post subject: Reply with quote

StormCrow wrote:
Proved beyond reasonable doubt?

His supplier says they won't fit. (Or at least doesn't say that they WILL).

You say that they will, you've got internet proof of it... so of course they must?

I have to agree - if I was in his position and you responded that way to me - I'd tell you to do one as well! Wink


I'd trust the official Yamaha parts catalogue more than some shitty lever makers book with incomplete and slow updates.

Did you read the bit about me checking the part numbers with the Yamaha catalogue?


Last edited by misscrabstick on 01:33 - 09 Dec 2013; edited 1 time in total
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dodsi
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PostPosted: 01:32 - 09 Dec 2013    Post subject: Reply with quote

misscrabstick wrote:
dodsi wrote:
In all fairness miss crab stick... I wouldn't want to deal with you, you were abrupt and rude to the bloke who just has his own and his business' interests at heart and doesn't want a customer sending items back and him making a loss. He 'talked' himself out of a sale to save himself and you having potential issues.

You are shouting about victor define in the other thread having poor service/robbing attitudes. Well this guy purposely didn't deal with you to save problems. This is a honest man and someone I would definitely want to deal with myself. Credit to the bloke.


I don't see there was any potential issues, I proved beyond reasonable doubt the levers I ordered would fit, I bet his holy grail of accuracy lever catalogue has mistakes in it that cause him issues sometimes.

I could have been less rude for sure, but he was really pissing me off, I knew what I wanted and he was obstructive to me getting that and depriving himself of income in the process.


Move on with your life, be less rude in future to people. Especially seemingly honest sellers. His choice not to sell to you, covering his arse and potentially doing you a favour. Turning down a sale must be a hard thing to do.
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dodsi
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PostPosted: 01:36 - 09 Dec 2013    Post subject: Reply with quote

misscrabstick wrote:
mJZ wrote:
Why to have all this pointless discussion at all? You should have told him that you've got 2012 XJ6 Yamaha too to get what you wanted Rolling Eyes


Absolutely, I thought I was doing him a favour by sharing knowledge and perhaps making him extra sales! FAIL!


Arrogance? Much? Fuck me, this guy needs you onboard his business with your second hand forum knowledge and googling skills.

Seriously, get over yourself!
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StormCrow
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PostPosted: 01:36 - 09 Dec 2013    Post subject: Reply with quote

misscrabstick wrote:
StormCrow wrote:
Proved beyond reasonable doubt?

His supplier says they won't fit. (Or at least doesn't say that they WILL).

You say that they will, you've got internet proof of it... so of course they must?

I have to agree - if I was in his position and you responded that way to me - I'd tell you to do one as well! Wink


I'd trust the official Yamaha parts catalogue more than some shitty lever makers book with incomplete and slow updates.

Did you read the bit about me checking the part numbers with the Yamaha catalogue?


You would and I, in all honesty, probably would too. But HE is the one supplying the items and it's HIM that has to be responsible for supplying the correct items or it's HIM that gets it in the neck.

Yes I read that part - but again, it's not a Yamaha part that we're talking about - it's a Pazzo part. You, I and probably he know that they'd fit - but surely you can see why he didn't want to complete the sale?

You know that you're a fair buyer who does their research etc - most people aren't.
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misscrabstick
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PostPosted: 01:48 - 09 Dec 2013    Post subject: Reply with quote

Absolutely, I thought I was doing him a favour by sharing knowledge and perhaps making him extra sales! FAIL![/quote]

Arrogance? Much? Fuck me, this guy needs you onboard his business with your second hand forum knowledge and googling skills.

Seriously, get over yourself![/quote]

You seem quite angry for some reason but anyway, I take on board your opinion and that's fine, I just wanted some levers, I wouldn't order ones that do not fit and I did my research to be as sure as I could since I had no option to order against a listing as my bike is so new, of course you would have a better way no doubt because I'm just an idiot, rude woman with no clue, hell I probably shouldn't even be allowed to ride a bike let alone share some knowledge that a product will fit another machine if he gets asked for it again.
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StormCrow
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PostPosted: 01:55 - 09 Dec 2013    Post subject: Reply with quote

misscrabstick wrote:
You seem quite angry for some reason but anyway, I take on board your opinion and that's fine, I just wanted some levers, I wouldn't order ones that do not fit and I did my research to be as sure as I could since I had no option to order against a listing as my bike is so new, of course you would have a better way no doubt because I'm just an idiot, rude woman with no clue, hell I probably shouldn't even be allowed to ride a bike let alone share some knowledge that a product will fit another machine if he gets asked for it again.


Yeah that's right - it's all a conspiracy against you because you're a woman. Rolling Eyes
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misscrabstick
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PostPosted: 02:02 - 09 Dec 2013    Post subject: Reply with quote

StormCrow wrote:
misscrabstick wrote:
You seem quite angry for some reason but anyway, I take on board your opinion and that's fine, I just wanted some levers, I wouldn't order ones that do not fit and I did my research to be as sure as I could since I had no option to order against a listing as my bike is so new, of course you would have a better way no doubt because I'm just an idiot, rude woman with no clue, hell I probably shouldn't even be allowed to ride a bike let alone share some knowledge that a product will fit another machine if he gets asked for it again.


Yeah that's right - it's all a conspiracy against you because you're a woman. Rolling Eyes


Lol, yes it sounds like that, you'd be surprised though, the world of motorcycling does have a huge amount of misogyny, I seen it, I lived it
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StormCrow
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PostPosted: 02:03 - 09 Dec 2013    Post subject: Reply with quote

I don't doubt it. However, this isn't one of those times... Wink

EDIT: What's to bet though that Pazzo update their database in the next few days - that'd be my luck at least... Laughing
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dodsi
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PostPosted: 02:06 - 09 Dec 2013    Post subject: Reply with quote

I'm not angry, just think the guy deserves a break esp with recent tales of genuinely bad customer service recently.

If someone wouldn't want to take my money and I was in your position knowing a different product would do the same job then I would give it to someone else who will.

However, if you did buy the levers and the 0.1% chance they didn't fit (never said you were wrong on that one) would you take it on the chin and sell them on yourself at a loss or send them back to the seller?

And seriously, don't play the Emily Davison card here. Nobody is conspiring against you because you are female. I am offering a challenge to your behaviours because I don't agree with them. It's not personal... Apart from my arrogance comment... Which may be a little out of line.
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Rogerborg
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PostPosted: 02:10 - 09 Dec 2013    Post subject: Reply with quote

Awaits post in the For Sale section: "Yamaha XJ6 2012 levers, one pair, minor marks from failed fitting" Whistle Wink
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misscrabstick
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PostPosted: 02:11 - 09 Dec 2013    Post subject: Reply with quote

dodsi wrote:
I'm not angry, just think the guy deserves a break esp with recent tales of genuinely bad customer service recently.

If someone wouldn't want to take my money and I was in your position knowing a different product would do the same job then I would give it to someone else who will.

However, if you did buy the levers and the 0.1% chance they didn't fit (never said you were wrong on that one) would you take it on the chin and sell them on yourself at a loss or send them back to the seller?

And seriously, don't play the Emily Davison card here. Nobody is conspiring against you because you are female. I am offering a challenge to your behaviours because I don't agree with them. It's not personal... Apart from my arrogance comment... Which may be a little out of line.


If you reread my initial post and what was said in my exchanges, you will see that I did say to the vendor that had the levers not fitted I would have taken it on the chin and resold them myself on ebay,

I was as confident as I could be and indeed as confident as anybody could be that the fitment was correct.

Fact, and you don't get it because your a bloke, men do sometimes treat women as idiots because they are women, ask any woman in your household.
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misscrabstick
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PostPosted: 02:13 - 09 Dec 2013    Post subject: Reply with quote

Rogerborg wrote:
Awaits post in the For Sale section: "Yamaha XJ6 2012 levers, one pair, minor marks from failed fitting" Whistle Wink


Be sure to not hold breath whilst waiting Rogerborg. Very Happy
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