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Bike knocked over - what to expect

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robocog
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PostPosted: 19:47 - 06 Mar 2014    Post subject: Bike knocked over - what to expect Reply with quote

TLDR;
M reg GPZ500 insured fully comp parked up,not being ridden, dozy driver mounts curb and pavement, twats bike over, admits liability

Will I get enough back to
a: have my bike back in the condition it was in before it was damaged
b: buy a similar bike in similar condition and mileage
c: buy a bottle of whiskey and a happy meal (not that I would being a non-drinking vegetarian)

The long version.

Monday mid morning
My GPZ500 (M reg 96) was parked outside my work (legally and not obstructing etc)

I was at work as I had been since 7:45am - further down the road with the boss at the time

I heard a bang - but didn't take notice (its a noisy industrial estate where its unusual not to hear the sound of vehicles meeting their end or being beaten back into shape)
The boss suggested I went over to where my bike /was/ as it had just been hit

I walked over and took photo's

https://scontent-a-lhr.xx.fbcdn.net/hphotos-frc3/t1/1975190_668155216559118_279361207_n.jpg

https://fbcdn-sphotos-d-a.akamaihd.net/hphotos-ak-frc1/t1/1904115_668155046559135_1290852363_n.jpg

I asked if he wanted to go through insurance or if he was willing to pay for the damage out of his own pocket, initially he was willing to pay without a claim, but then changed his mind once I got the bike up on 2 wheels and started listing what damage had been done (fairing, indicator, bar, bar end, clutch lever , gear lever, foot peg, exhaust, twisted forks - possibly just a loosen yolk and straighten them job)

I rang my insurance (who claim to record phone calls) and he admitted liability to them

I received a few phone calls from BLD (not my insurer) to arrange collection of my bike and drop off a courtesy bike

I also got a call from /his/ insurer asking if I would like them to deal with it all
I explained that it was already being dealt with

I also got a call from DAS (legal, leathers and helmet cover kind of thing from what I gather- but as my bike was parked up and I was not involved/injured we concluded I didn't need their services)

The first phone call back from my insurer (or it may have been BLD - I got quite confused as to whom was dealing with what at this stage and was asking each if it was my insurer instructing them to call me - and putting the phone down on them if not)
went along the lines of "we have a problem and /I/ need to ring DVLA to sort it as my bike is coming back as a Subaru!"

I tried calling DVLA on my lunch break but it was so busy they could not take the call (suggesting I call back at a less busy period)

When BLD (at least I /think/ it was them) rang back to arrange collection of my bike - it had all been sorted and it was now coming back as a GPZ500 ...phew

I did ask that BEFORE my bike was taken away - that IF my bike can go back on the road that I could get first refusal at buying it back - I have an email stating that this is the case and really hoping that this is the outcome I get - plus enough to replace/fix the broken bits

I got the courtesy bike delivered Tuesday (10 plate GSF650) was dropped off and mine was picked up and taken away

The driver suggested it could take 6 to 8 weeks for things to be dealt with

My GPZ is not the prettiest/fastest most desirable machine, but to me it was the right tool for the job so I had it covered fully comp for peace of mind

Never claimed on any type of insurance before, but I guess that things are never exactly the way they are portrayed (as they are in the business of selling peace of mind - NOW is the time when I find out what that really means)

I am happy I have a bike to ride (even if its not quite the right tool for the job) so this side of things are on the surface working as I would expect

Don't get me wrong - the hire bike is lush and blows my GPZ away in every respect - it's just too wide to ride down the side of the house without mortal fear I'm going to have pay a £250 excess for scratching a bar end/end can - its a one bar at a time job and that exhaust gets chuffing close its so fat - and the engine protection bars are quite sticky outy

https://fbcdn-sphotos-c-a.akamaihd.net/hphotos-ak-ash3/t1/1922103_668847209823252_589209092_n.jpg

Better to take the risk of light brick rash than leave out on the front

Starting to get worried that I could end up with a small payout, no bike and not enough ££ to buy another bike

Whats the reality of my situation?
Examples of real world outcomes would ease my sleep at night
(insurance have not offered any likely outcomes - but then I haven't asked)

Regards
Rob
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Last edited by robocog on 07:15 - 07 Mar 2014; edited 1 time in total
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unluckyluke
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PostPosted: 20:03 - 06 Mar 2014    Post subject: Reply with quote

They will most likely write off your bike due to it's age and monetary value. They will call you to tell you this and then make an offer to compensate you for your loss of the bike. Upon them making this offer pretend you have never been so insulted in all your life and haggle like mad with them. Make sure while haggling you get included in the offer your old bike back.
Once you come to an agreement you'll usually find the money turns up pretty rapid as they want you off that shiny hire bike that they're paying to hire for you.
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swampy
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PostPosted: 20:05 - 06 Mar 2014    Post subject: Reply with quote

https://scontent-a-lhr.xx.fbcdn.net/hphotos-frc3/t1/1975190_668155216559118_279361207_n.jpg

https://fbcdn-sphotos-d-a.akamaihd.net/hphotos-ak-frc1/t1/1904115_668155046559135_1290852363_n.jpg

Fixed those pics for ya chap.
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janner_10
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PostPosted: 20:07 - 06 Mar 2014    Post subject: Reply with quote

It will probably get written off due to the age and they will offer you a cash amount for it - some take the piss, I found they offered decent money on my Fazer when that happened.

Best case is, you get the payout then buy the bike back and repair on the cheap yourself.
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robocog
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PostPosted: 20:44 - 06 Mar 2014    Post subject: Reply with quote

OK cheers for that
But to clarify - the cash amount /should/ be enough to buy me an equivalent machine - yes?
Or
My old bike back and enough ££ to replace the broken bits (not arsed about being "compensated" or making any sort of profit)

Just want the old girl back and to how she was - or something equivalently low mileage/maintenance free/power/width and with cheap a-plenty parts

(watching a few GPZ500's on eBay to try and make up a rough number I should be aiming at to get what I need)

To my mind I went fully comp in the hopes of - if ever mine went missing/burst into flames/got trashed it would get magically replaced - like for like and drama free

But I have a niggling feeling that it does not work like that now I'm faced with the cold reality / form filling in situation - and I'm going to end up feeling bitter I didn't just kick the driver in the balls, take what I could from his wallet and fix up what I could in the best way I could

(OK so this would never really happen - only in my head)

Swampy - cheers for that
Are the pics too large?

Regards
Rob
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c-m
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PostPosted: 22:47 - 06 Mar 2014    Post subject: Reply with quote

Get some screen shots of recently sold or advertised GPZ500.

try and find similar age, mileage examples, and of course highly priced ones.

If the insurance company offer you a figure that you're not happy with, reject it and send your sale/sold ads along with pictures of your bike (looking great) and a writeup about it to the insurer via email.

They'll then make a much improved counter offer. Though TBH you'd be lucky to get £1500 max for a GPZ500 and that would be a late model.

Take the offer. Buy you old back of them, repair it and pocket the cash.
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Rogerborg
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PostPosted: 22:57 - 06 Mar 2014    Post subject: Reply with quote

Fully comp on an 18 year old 500? Really? What's your excess on that?

Not that it'll matter, since you're not at fault and the driver's insurance should pay you the full value of your bike, enough to buy an exact equivalent. Same age, same mileage, same condition. Those rare infill panels on yours are £80+ just on their own, by the way. I'd have had them off before the bike was taken away.

You're right to look on eBay. Do an advanced search including completed listings and see what bikes actually sold for.

Also, be aware that the cost of that courtesy bike will quickly exceed the value of your bike. The driver's insurer should pay it, which is why they were so keen to sort you out themselves. However, you do have a duty to minimise their costs, so don't stall them: if they make you a reasonable offer, take it.
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swampy
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PostPosted: 23:33 - 06 Mar 2014    Post subject: Reply with quote

robocog wrote:
Swampy - cheers for that
Are the pics too large?

Regards
Rob


Nah, you just need to take the 's' out of 'https' in the url.
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Ariel Badger
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PostPosted: 00:40 - 07 Mar 2014    Post subject: Reply with quote

If OP makes a claim (regardless of blame) will OP not lose any NCB? I have heard of innocent parties just informing the insurance scum of an incident with no claim and still being raped the next time they insure.
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Shaft
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PostPosted: 01:11 - 07 Mar 2014    Post subject: Reply with quote

Ariel Badger wrote:
If OP makes a claim (regardless of blame) will OP not lose any NCB? I have heard of innocent parties just informing the insurance scum of an incident with no claim and still being raped the next time they insure.



I've heard of it happening too, but it hasn't happened to me yet.

Years ago I was the first victim in a multi car pile up (van hit me, chained down 4 other cars) and everyone just went back up the chain until they got to the van driver's insurance company.

For the next five years I had to disclose a non fault claim when getting renewal quotes, but I didn't notice any unusual loadings.

Just before Xmas, my Corvette got hit while parked, the soppy bint that hit it admitted liability; told my insurance company (mainly to cover my arse in case she later denied all knowledge) and they had nothing to do with it beyond that.

It remains to be seen if I'll get penalised at renewal time, but they've assured me I won't Praying

There's also the small matter of having to disclose to the companies that insure my bikes and my other car Praying Praying
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Dave70
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PostPosted: 01:50 - 07 Mar 2014    Post subject: Reply with quote

I've had two non fault claims and was told that it wouldn't affect my insurance and it hasn't.

Although, from what I've heard, not everyone has had the same experience.

I was also offered a great price, without haggling, when my first bike was written off, almost the same as I had bought it for, over 5,000 miles earlier.

Best of luck. Thumbs Up
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robocog
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PostPosted: 07:14 - 07 Mar 2014    Post subject: Reply with quote

Infill panels , scotoiler, motorad M1, heated grip controller - all carefully removed before it was collected (in case of a worst case scenario)

Excess is £100 or £150 IIRC (I will dig out all details over the weekend to read the small print)

I have no intention of stalling the process - less than a couple of days in and I want the whole fiasco done with already - am already regeretting it went this way

Will keep the therad updated - cheers for puting my mind at rest

Regards
Rob
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Aff
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PostPosted: 09:01 - 07 Mar 2014    Post subject: Reply with quote

Ariel Badger wrote:
If OP makes a claim (regardless of blame) will OP not lose any NCB? I have heard of innocent parties just informing the insurance scum of an incident with no claim and still being raped the next time they insure.


My premiums have nearly doubled on both bikes and car because I was SMIDSYed a couple of years ago. I didn't even make an insurance claim, they said they found out because the police were involved.
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Monkeypony
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PostPosted: 10:05 - 07 Mar 2014    Post subject: Reply with quote

robocog wrote:
Infill panels , scotoiler, motorad M1, heated grip controller - all carefully removed before it was collected (in case of a worst case scenario)

Excess is £100 or £150 IIRC (I will dig out all details over the weekend to read the small print)

I have no intention of stalling the process - less than a couple of days in and I want the whole fiasco done with already - am already regeretting it went this way

Will keep the therad updated - cheers for puting my mind at rest

Regards
Rob


Your excess is irrelevant. You aren't at fault so will get the full amount of any settlement offered to you with no deductions.

Hope you get it sorted quickly, but don't be tempted to accept the initial piss takingly low amount they will undoubtedly offer you!
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P.
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PostPosted: 11:39 - 07 Mar 2014    Post subject: Reply with quote

Aff wrote:
Ariel Badger wrote:
If OP makes a claim (regardless of blame) will OP not lose any NCB? I have heard of innocent parties just informing the insurance scum of an incident with no claim and still being raped the next time they insure.


My premiums have nearly doubled on both bikes and car because I was SMIDSYed a couple of years ago. I didn't even make an insurance claim, they said they found out because the police were involved.


Then you are being shafted severely. I've just got a quote on my new car @ £398. I have now 3 accidents on file totaling ~£10k and all non fault, with 3 points. My bike insurance is currently sub £100 and to insure my new Blackbird is £150. Laughing
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Rogerborg
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PostPosted: 14:00 - 07 Mar 2014    Post subject: Reply with quote

Good job on stripping the add-ons off. Thumbs Up

Monkeypony wrote:
Your excess is irrelevant. You aren't at fault so will get the full amount of any settlement offered to you with no deductions.

Maybe. OP could claim from his own insurer, less his excess, and have them recover their costs (and the excess for OP) from the driver.
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stinkwheel
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PostPosted: 14:24 - 07 Mar 2014    Post subject: Reply with quote

They will wriggle and saquirm and try everything in the book not to pay.

Non standard paint colour. Not paying.

Undeclared fairing mid-sections fitted. Not paying.

Let us knowhow long it takes for you to be "randomly" contacted by an injury compensation company.
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Scythe
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PostPosted: 14:47 - 07 Mar 2014    Post subject: Reply with quote

Why have you got your own insurer to deal with this? It's his fault therefore surely you should be dealing with his insurer who will pay for it all??
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cretin box
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PostPosted: 16:31 - 07 Mar 2014    Post subject: Re: Bike knocked over - what to expect Reply with quote

robocog wrote:
I also got a call from /his/ insurer asking if I would like them to deal with it all
I explained that it was already being dealt with

Damn. That's a shame. He's at fault, his insurance will end up paying and it would have saved you some hassle to go to them directly Sad

My only experience is similar to yours: It was the other guy's fault, but I went to my insurance company because that's what you pay them for isn't it? I knew the car would be written off, but I was insulted to be sent a cheque for £200 in full and final settlement. Cue many, many letters of complaint and they finally upped it to a total of £750. Granted the car was old, but it had just passed its MoT and had absolutely nothing wrong with it. I may have used the phrase, "Show me the advert for a car with low mileage and no faults for £200 - no matter how old - and I'll go straight round there and buy it." I also pointed out that they wouldn't be footing the final bill as it wasn't my fault, and didn't I pay them to fight my corner and get me as much as possible in this situation?

As others have said - don't accept the first offer, which will be insulting, and be prepared to write polite but strongly-worded letters including evidence that your bike was worth more than they claim. Good luck!
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P.
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PostPosted: 17:27 - 07 Mar 2014    Post subject: Reply with quote

stinkwheel wrote:
Non standard paint colour. Not paying.

Undeclared fairing mid-sections fitted. Not paying.


Very much that. Thumbs Up
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johnsmith222
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PostPosted: 17:31 - 07 Mar 2014    Post subject: Reply with quote

Personally I would have just asked for the money for second hand parts to get it back into a rideable condition + whatever amount to make up for having to ride a bike which is no longer in good condition cosmetically.

You then have a couple of pluses. Monies + a bike you don't need to worry so much about scratching + no accidents.
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robocog
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PostPosted: 19:32 - 07 Mar 2014    Post subject: Reply with quote

bluezedd wrote:
Personally I would have just asked for the money for second hand parts to get it back into a rideable condition + whatever amount to make up for having to ride a bike which is no longer in good condition cosmetically.

You then have a couple of pluses. Monies + a bike you don't need to worry so much about scratching + no accidents.


Initially this is what /was/ going to happen, till the bike was raised back onto 2 wheels and the guy asked what had been damaged (beyond the obvious indicator hanging sadly and its orange lens shattered and scattered)
As soon as I started to list stuff that was bent or damaged by the impact, he was no longer interested and stated it would have to be done through insurance as it sounded expensive

I am also green when it comes to this kind of stuff - its my first claim (I'm a 45 year old bloke - who has driven cars / 7.5 tonners and many vehicles in between on a handful of continents without requiring to contact my insurers - apart from to pay them annually- so that has to be pretty good innings)

Maybe I should have gone through HIS insurance then?
(though I have been told that HIS insurers will not have MY best interests at heart - so using my own is likely to have a better outcome??)

Yesterday I had a letter from his people come through offering me a free courtesy CAR due to MY recent ACCIDENT...so in a at this present moment I have no regrets I went with my insurers offering

Had an email update from BLD

"RE: Motorcycle Accident

Please be advised that we have notified your insurer that we are:-
- Supplying you with a hire bike. - Assisting with the repairs to your motorcycle.
A copy of the repair estimate has been passed to your insurer with a request that they arrange an inspection of your motorcycle.
We will notify you as soon as the inspection results are made available to us.
Your claim has now been passed to a claims handler, who will contact you shortly to update you on the progress of your claim.
Your claims handler will attempt to resolve liability if this is outstanding, and will ensure that your claim is settled as quickly as
possible.
Our further advice will follow shortly, but should you have any questions in the meantime, please do not hesitate to contact us.
Yours faithfully,"

Will update the thread as stuff happens
Fingers crossed the dayglo luminous green respray does not excuse blatant poor driving
Had the bike been flat matt black stealth cloaked as it was when I first bought it I could partially understand him not seeing it (same as everyone else didn't - hence my feel for the the NEED for a respray before this kind of incident happened)

Regards
Rob
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Rogerborg
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PostPosted: 20:02 - 07 Mar 2014    Post subject: Reply with quote

robocog wrote:
Maybe I should have gone through HIS insurance then?

I would have, knowing how much my insurer ripped off another one for a low speed shunt several years back.


robocog wrote:
(though I have been told that HIS insurers will not have MY best interests at heart

Nobody has your best interests at heart except you. All your insurer cares about is gouging the driver's insurer for the cost of that hire bike. Did you spot how much it's costing them? It'll be £80 a day and upwards. Be very sure that liability has been admitted and acknowledged.
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robocog
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PostPosted: 20:53 - 07 Mar 2014    Post subject: Reply with quote

Rogerborg wrote:

Nobody has your best interests at heart except you. All your insurer cares about is gouging the driver's insurer for the cost of that hire bike. Did you spot how much it's costing them? It'll be £80 a day and upwards. Be very sure that liability has been admitted and acknowledged.


Depressing but true

Yes I have the agreement here in writing stating what the costs are
Eye watering and way beyond my income for sure

Almost a bulls eye on the daily hire rate, reasonable delivery charges (if I lived a LONG way from where the bike was hired from)
and something called NSR rate @ £9.52 (not a clue what that is??)

My insurer spoke to the driver of the car and he admitted liability without hesitation - so verbally yes

This was also re-iterated verbally when I spoke to them - so they have acknowledged as far as I'm concerned

I guess this is something I should ask for in writing at this point?
(and keep it in a safe place for future insurance quotes)

I guess if I had used HIS insurance the audio recording of the conversation would have been destroyed/lost till he had chance to be briefed on admitting liability so easily
(I am assuming that my insurer has a: managed to record it b:made a copy and backup and c: filed it against this case)

I also have an eye witness - and passed on details should there be any wriggle/change of story..though not sure what he can make up to try and get out of it....my riderless bike leapt out at him causing him to veer off the road and mount the curb/pavement?

Regards
Rob
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flat eric
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PostPosted: 18:30 - 08 Mar 2014    Post subject: Reply with quote

Hi,

I did the same as C-M suggested (send photo's from auto-trader or other sites, of bike of similar age and condition).

And never accept the first offer.

It worked for me, when i was knocked off my mint gixer 600 on an 08 plate a few years ago. For me to get a bike of similar age and rediculously low mileage it would have cost a fair bit. but after speaking to the engineer on the phone, he gave me exactly what i paid for the bike 12 months previous (didn't tell him that though). Result i think.

But i still got higher insurance on my car and new bike as well. Even though it was not my fault. How is that fair. Robbing bastards.

Regards,

p.s. BLD are an accident handling company and they handled my claim for my insurance. they were really good to be honest. i was advised by BLD to go through my fully comp insurance as it was quicker to get the bike sorted and then claimed off the driver. And the commence injury claim. And the solicitors the insurance provided were really good as well.

The guy did try to change his story. was looking at 50/50, then at the 11th hour it was 100% in my favour....... result.
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