couriers deliberately damaging stuff

[scorps]

bit of a paranoid question I expect but has anyone experienced this?

a company got a hard time off my administrator for totally screwing up a delivery when we had requested their priority next day before 9am delivery.they eventually delivered it at the end of the working day which resulted in our client having to hold up a big job.

She read the courier the riot act and refused point blank to pay them anything when they said theyd let us pay standard next day delivery instead!!

a consignment of equipment worth a lot of money was delivered by the same company to one of our suppliers today and I got a call to say that every item had been damaged and the items werent packed tightly. I had packed these personally because of the high value and I know how to pack, my boss got me to pack these as he says i could pack a glass slipper in a jiffy bag and send it to Australia and it would get there in one piece.

Im not a happy bunny at the moment and think there has been some sabotage,
____________________
Do not presume that I am male.

[dransy]

Coronation street
____________________
Being shot out of a cannon will always be better than being squeezed out of a tube. That is why God made fast motorcycles

[Nobby the Bastard]

I wouldn't be able to state categorily that they've deiberately busted up your packages, but some couriers seem capable of trashing a concrete-filled titanium box if it were to be left in the back of their vans for a couple of hours....
____________________
trevor saxe-coburg-gotha:"Remember this simple rule - scooters are for men who like to feel the breeze on their huge, flapping cunt lips."
Triumph Sprint ST 1050

[Im-a-Ridah]

Name and shame.

[Raffles]

[doggone]

I've seen some of them standing on and climbing over jumbled boxes to get 'mine' from the back of the heap in the van.

[sabian92]

[Wonko The Sane]

I deal with TNT on a daily basis,

99% of our deliveries (print) are intact and ok on delivery,

some get battered about but this tends to be people who have arranged delivery and decided not to be home for a few days so it rattles round in the back of a van for a couple of days which causes the damage.

photos of item delivered? is it how you packed it?
____________________
Looking to pass your CBT / Bike tests in Bury Lancashire? try www.focusridertraining.co.uk Would recommend.
They're also on Facebook https://www.facebook.com/pages/Focus-Rider-Training/196832923734251

[scorps]

ive requested the box back as was packed but inside another box, no idea how every single item has been damaged, i could have understood one or two but not 20, mind you my driver was out today and saw drivers from a freight company dropping things off forklifts and throwing boxes into a corner.

I probably shouldnt have put fragile on the box.
____________________
Do not presume that I am male.

[Lord Percy]

I worked at an exhibition centre and during the build-up to events we'd have absolutely loads of deliveries every day and all the guys would lob boxes in and out of the van without caring at all. When the events finished and exhibitors left stuff for couriers to pick up, the items would again be chucked in without two shits being given.

Ok they would have some amount of care, but definitely there was no focus on what was fragile, what was not, etc. To them it was just box, van, box, van, box.

[Marmalade]

Still it happens. You are paying a tenner and getting a £10 service from people paid fuckall and who don't give a toss.
It's shit but this is just the way it is.

If it was to cost £30 it would allow room for decent wages and conditions and drivers better than many who are little better than trained monkeys getting less than minimum wage. But it will never happen.
____________________
Nobby the Bastard: How yo tell the difference between the actual japanese and her just screaming because she's had live fish stuck up her arse? [url=https://www.nicks-shop.co.uk/bcf-goodies-15-c.aspGet BCF stickers and things here[/url] Reflective helmet stickers - Legal requirement in france - Clicky

[TheSmiler]

Agree with Marmalade. Depends what you pay depends on the service as you would expect.

[stinkwheel]

I have seen a 250tonne strain-guage load-cell arrive broken from a courier.

That's a 20kg block of EN24T billet steel with three holes CNC machined in it, packed in a foam-lined ABS plastic case, wrapped in foam and plastic and strapped to a forklift pallete.

It's designed to hang up to 250 tonnes off the end and tell you the exact weight according to the amount the metal stretches.

Arrived broken.

Apparently an HGV ran over it.

That was securicor.
____________________
“Rule one: Always stick around for one more drink. That's when things happen. That's when you find out everything you want to know.”
I did the 2010 Round Britain Rally on my 350 Bullet. 89 landmarks, 3 months, 9,500 miles.

[ninja_butler]

[Wonko The Sane]

[dydey90]

I'm forever having to pick stuff up from the post office because of ambiguous delivery dates. If it says 8-28 days delivery, how am I meant to be home to receive it?
____________________
This post is probably not serious and shouldn't be taken literally.
Past: CBR125,ER6f NINJA 650, ZZR600 Current: VFR750

[Clanger]

Its a bit like screaming at a chef who is about to cook your food. Not advisable.

I wouldn't give someone a bollocking then use their services again, its pretty much guaranteed something will go wrong. And it has been proven in this case. The best scenario is to name and shame, give them a duff rating on Google and never use again.
____________________
Be who you are and say what you feel, because those who mind don't matter, and those who matter won't mind - Dr. Seuss

[LustyLew]

I have been known not to order from a company simply based on their courier of choice.

If its myHermes or Yodel, I'll take my business elsewhere.

DPD have really improved over the past 18 months. If I get something delivered by them I get an sms that morning giving me an hour time slot and it's always been within that hour.

You can even reply to the test to arrange another day, 'leave with neighbour' or collect at the local depot.

Royal Mail will always be Royal Mail, unless you use their special delivery service you may as well expect it to take a couple of days, but far from the worst I've used.

Nightfreight... Had a mattress delivered by them once... It took 48 hours from the 'guaranteed' delivery date... Nightmare!
____________________
Like a Yorkie - I'm not for the girls

[covent.gardens]

[Shinigami]

Most courier companies are as bad as each other, it's luck of the draw on if you get a driver who'd a nob or not etc.

used to work for Yodel so have first hand knowledge on number of complaints/issues with parcels and to be fair, even though some issues were really retarded/harsh etc percentage wise it was actually pretty low, call centre would get maybe 400 calls a day (not all complaints, some rebookings etc) out of roughly a million parcels per day
____________________
Current: Honda City Fly CLR125 2003 Honda CB600F Hornet 2008 Yamaha FZ6 S2 + 1991 Kawasaki GPZ500
"Once you realize what a joke everything is, being the Comedian is the only thing that makes sense.

[ninja_butler]

In my experience FedEx are trustworthy, unfortunately they don't do cheap low-end shipping, their prices start at £10 so they're not much use if I want to send low value items for eBay.

[Llama-Farmer]