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Girlfriend's job is taking the piss

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5v3d3b0
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PostPosted: 21:18 - 04 May 2014    Post subject: Girlfriend's job is taking the piss Reply with quote

Okay so my girlfriend is working weekends in a restaurants, been there for maybe 2 months now.
The other day a couple of girls had a meal for 60 quid and didn't pay for it. My girlfriend had to pay half of the bill out of her tips, which is questionable for a start.
Then today when she got in they told her she HAS to work tomorrow, bank holiday. At a standard rate, no extra pay or anything.
Am I the only one who thinks it's completely unacceptable to force someone to work a bank holiday with less than 24 hours notice? She's been there such a short time that she doesn't dare say anything but I think they're taking advantage of her cause it's not the first time she's been made to work a day that's not in her standard shifts, and the last time I'm pretty sure they told her the day before as well.

Maybe I'm overreacting cause we were meant to go out for dinner tomorrow and now we can't do shit Evil or Very Mad
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CaNsA
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PostPosted: 21:20 - 04 May 2014    Post subject: Reply with quote

Plenty of other restaurants that need staff.
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Rogue_Shadow
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PostPosted: 21:27 - 04 May 2014    Post subject: Reply with quote

Put up with it while looking for another job Thumbs Up
In the mean time, promise to cover the next bank holiday & any other days they want.

Then leave
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covent.gardens
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PostPosted: 21:29 - 04 May 2014    Post subject: Reply with quote

She should get another job lined up, then fuck them off with zero notice as soon as she can.

I'm pretty sure they can require her to work bank holidays, but not giving notice is a shitty thing to do, and the illegal wage deduction is just bs.
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J4mes
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PostPosted: 21:30 - 04 May 2014    Post subject: Re: Girlfriend's job is taking the piss Reply with quote

Svedebo wrote:

The other day a couple of girls had a meal for 60 quid and didn't pay for it. My girlfriend had to pay half of the bill out of her tips, which is questionable for a start.



I'd be stealing £30 worth of steak/booze/cutlery/whatever if that were me!

Pay out of your own money because someone else did a runner?

Fucking no chance!! Middle Finger
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-Matt-
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PostPosted: 21:56 - 04 May 2014    Post subject: Re: Girlfriend's job is taking the piss Reply with quote

Svedebo wrote:
Then today when she got in they told her she HAS to work tomorrow, bank holiday. At a standard rate, no extra pay or anything.
Have a look on her contract [presume she has one Shocked ] are you sure they don't give an extra days annual leave in lieu for working the bank holiday or something similar?

The taking of money for someone not paying is quite common in a lot of restaurants, although usually only if the person serving didn't kick up an adequate fuss/report it at the time so management could deal with it/contact police etc.

Again though - all comes down to the contract really, quite a few jobs [especially if shes on some piss-weak 'probation contract'] will take liberties at every chance they can with leave, working hours and pay.
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covent.gardens
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PostPosted: 22:14 - 04 May 2014    Post subject: Reply with quote

https://www.nidirect.gov.uk/pay-deductions

Agreeing to a deduction
If you have agreed in writing to a deduction then you must do this before your employer wishes to make the deduction.

For example, if you work in a restaurant and a customer leaves without paying, you must have a written, pre-standing agreement with your employer that any deductions can be made from your pay.

Your employer could ask you to sign a deductions agreement after that event, but they could not deduct any money unless it happened again. If your contract allows your employer to make wage deductions, you must have been given either:

a written copy of that part of the contract
a written explanation of it before your employer can make any deductions

--

If they didn't comply with that then the deduction is illegal. Even if they did it's still a completely shit employer, expecting busy staff to somehow stop a customer from escaping when that customer has the benefit of being able to wait and wait until the perfect moment (when the waiter/waitress is dealing with another customer for example) to leave.
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5v3d3b0
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PostPosted: 22:21 - 04 May 2014    Post subject: Reply with quote

I guess she could find a job somewhere else, but this restaurant is literally a 5 min walk from where she lives and she's busy as it is without spending more time traveling. Also there is quite a lot of crime around where she lives so if she worked the same hours further away it would have to be a taxi home at least (or if not just me being worried sick every single weekend if she's stingy).
I can put up with her working weekends and she can clearly put up with it too, it's just a shame they have to push it like that cause other than that she's quite happy working there.
I'll tell her to get a copy of her contract so I can have a look Thumbs Up
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Pie-Roe
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PostPosted: 23:53 - 04 May 2014    Post subject: Reply with quote

Out of tips means it is not a deduction from pay. Half the bill seems fair, if the circumstances are anything but completely abnormal.
It will likely be written in her contract about periods of business and likelyhood of her working. A lot of places don't offer incentives, it's how the industry works.
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Easter Bunny
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PostPosted: 23:59 - 04 May 2014    Post subject: Reply with quote

The next time someone pays in cash (about £60) I'd pocket the money and say they did a runner quite happily stumping up half the money.


Then she'll be even before handing in her notice!
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fatpies
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PostPosted: 00:03 - 05 May 2014    Post subject: Reply with quote

This is Britain, you have no rights.

What do you think this is China?*


*I'm not kidding workers in China have MORE rights than British workers

https://www.oecd.org/employment/emp/oecdindicatorsofemploymentprotection.htm
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daemonoid
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PostPosted: 06:14 - 05 May 2014    Post subject: Reply with quote

fatpies wrote:
This is Britain, you have no rights.

What do you think this is China?*


*I'm not kidding workers in China have MORE rights than British workers

https://www.oecd.org/employment/emp/oecdindicatorsofemploymentprotection.htm


Who'd've guessed... Communist country protects workers... Try looking at the US one to see how not bad we have it in the UK.
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Irn-Bru
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PostPosted: 06:56 - 05 May 2014    Post subject: Reply with quote

Don't they get paid about £2 an hour in the land of the free? That's why they make such a huge deal about tipping there.

I never knew the waiting staff were responsible if people left without paying, that's pretty shocking, as if the job isn't bad enough you have to be a security guard as well.
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ScaredyCat
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PostPosted: 09:03 - 05 May 2014    Post subject: Reply with quote

Irn-Bru wrote:
I never knew the waiting staff were responsible if people left without paying, that's pretty shocking, as if the job isn't bad enough you have to be a security guard as well.



^^^^ This...

Seems like a poor deal to me Sad
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lihp
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PostPosted: 09:13 - 05 May 2014    Post subject: Reply with quote

Irn-Bru wrote:
Don't they get paid about £2 an hour in the land of the free? That's why they make such a huge deal about tipping there.

I never knew the waiting staff were responsible if people left without paying, that's pretty shocking, as if the job isn't bad enough you have to be a security guard as well.


Forgetting to charge people is the mistake of the staff, make a mistake that costs the business money, it's fair to recuperate the cost.

Forgetting to charge somebody at a till? Forgetting to charge for a round of drinks?

It's all the same.
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fatpies
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PostPosted: 09:21 - 05 May 2014    Post subject: Reply with quote

PhilDawson8270 wrote:




It's all the same.



There are some grey areas in this though, in that what are the duties of a waiter?

What if somebody walks out with threats of violence? you're a waiter not security or muscle of the company.

In fact some of my Indian and Chinese students tell me this happens where they work, which incidentally is often why lots of places ask you to pay first. Where a meat head goes into a restaurant eats loads and walks out. I've actually seen this happen at Tai Wu (the one next to Manchester portland street Mc'ds) probably why they started charging people first.

Is a waiter expected to physically restrain them and suffer violence?

That feels like a lose lose situation, let them walk out and you lose money, don't let them walk out and you might get attacked and lose money anyway.
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MarJay
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PostPosted: 09:32 - 05 May 2014    Post subject: Reply with quote

fatpies wrote:

There are some grey areas in this though, in that what are the duties of a waiter?

What if somebody walks out with threats of violence? you're a waiter not security or muscle of the company.

In fact some of my Indian and Chinese students tell me this happens where they work, which incidentally is often why lots of places ask you to pay first. Where a meat head goes into a restaurant eats loads and walks out. I've actually seen this happen at Tai Wu (the one next to Manchester portland street Mc'ds) probably why they started charging people first.

Is a waiter expected to physically restrain them and suffer violence?

That feels like a lose lose situation, let them walk out and you lose money, don't let them walk out and you might get attacked and lose money anyway.


Depends on the Chinese restaurant. A lot of the posher restaurants in bigger towns and cities would probably know some fairly shady people who would be able to retrieve payment from runners...
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Rogerborg
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PostPosted: 09:34 - 05 May 2014    Post subject: Re: Girlfriend's job is taking the piss Reply with quote

Svedebo wrote:
girlfriend

Pics so we can advise on alternative career paths.
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smegballs
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PostPosted: 10:10 - 05 May 2014    Post subject: Reply with quote

daemonoid wrote:
Who'd've guessed... Communist country protects workers...


Oh they "protect" them alright....

https://svtc.org/wp-content/uploads/foxconn-nets.jpg

Laughing
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Lord Percy
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PostPosted: 10:40 - 05 May 2014    Post subject: Reply with quote

PhilDawson8270 wrote:
So you're complaining that your girlfriend is working in an industry in which the busy periods are when you wish to socialise?



I think you miss the point that she was given a day's notice to do it.

Working culture in this country has long been at the point where shopfloor staff are expected to put their job first or don't come back. It's stupid. Why be compelled to swear such allegiance for what is presumably a pisstake of a wage? She could quite rightly say, "Oh sorry you've asked me far too late, I already have plans for that day.", and that would be that.

It's the manager's fault for not planning far enough in advance.

Now I'll just wait for the next standard response:

"Oh well there are plenty of other people waiting for her job so she should count herself lucky and just do as she's told..."
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5v3d3b0
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PostPosted: 10:43 - 05 May 2014    Post subject: Reply with quote

It's not like she forgot to ask them for money, they left when she was busy taking orders from a table of 12 obnoxious 20 year olds Confused
I guess before it's ever happened you wouldn't be that cautious of it and not really think about it. Bet she'll be looking out now!
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nick606
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PostPosted: 11:02 - 05 May 2014    Post subject: Reply with quote

PhilDawson8270 wrote:
Irn-Bru wrote:
Don't they get paid about £2 an hour in the land of the free? That's why they make such a huge deal about tipping there.

I never knew the waiting staff were responsible if people left without paying, that's pretty shocking, as if the job isn't bad enough you have to be a security guard as well.


Forgetting to charge people is the mistake of the staff, make a mistake that costs the business money, it's fair to recuperate the cost.

Forgetting to charge somebody at a till? Forgetting to charge for a round of drinks?

It's all the same.


I wouldn't say someone walking out of a restaurant without paying is the same as a waiter forgetting to put a round of drinks on the bill.

One is within the waiters control and the other isn't.
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lihp
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PostPosted: 11:46 - 05 May 2014    Post subject: Reply with quote

nick606 wrote:

I wouldn't say someone walking out of a restaurant without paying is the same as a waiter forgetting to put a round of drinks on the bill.

One is within the waiters control and the other isn't.


Bar tender puts drinks down, customer takes them to table as large order, drinks get repeated/no charged, it's the same thing.
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J4mes
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PostPosted: 12:23 - 05 May 2014    Post subject: Reply with quote

It's not even remotely the same you bloody penis!!
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