AA renewal

[syl]

Just got my annual AA renewal. Apparently I have been with them for 19 years, yet they still try it on every year. This year they wanted £269, which they would happily take automatically from me on the 1st June.

Every year I ring them up and press the button for cancellations . Every year they give me a loyalty discount. They offered to take of the home start (£70) as I've been with them so long (apparently indefinitely, not just this year - but let's see, I'm sure I've heard that before). When I told them I could sign up as a new AA customer for £145, and by the way, I have some sort of free recovery with my bank account (green flag), it miraculously dropped less than half the original price.
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Current bike: Kawasaki Z750S

[Rogerborg]

Why reward them with your business at all?

Every year, for every service, I just do a comparison search, go with the lowest bidder, and tell my current provider to get stuffed, no discussion, no "retention team" tosh. Why invest your time in chasing a fictitious saving?
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Biking is 1/20th as dangerous as horse riding.
GONE: HN125-8, LF-250B, GPz 305, GPZ 500S, Burgman 400 // RIDING: F650GS (800 twin), Royal Enfield Bullet Electra 500 AVL, Ninja 250R because racebike

[JP7]

My dealings with AA have been a pain, in general. As with you, every year they tried to crank the cost up and every year I would ring them and tell them to cancel it, only to be offered a miraculous discount. Not the way to treat your loyal customers, which is part of the reason there is no such thing as customer loyalty any more.

One year I bought my brother some breakdown cover from AA as a little gesture to him for passing his driving test. Every year after that, without fail, they would debit my card, despite my brother ringing them every year and telling them not to. In the end I reported it to my bank as an unauthorised transaction because AA had been told in writing not to take any further amounts from my card.

To top it off, the one time I needed AA and had to call them out, it took 2 hours and 45 minutes for someone to get to me, and it was a tow truck from a subcontractor. When I told him I'd rung AA nearly three hours ago, he said he had only been called out 40 minutes ago.

Funnily enough I now have cover from another provider.

[slowlydoesit]

[syl]

It does annoy - and the only reason I stay with them is that the discount they gave me in the end does end up cheaper than a new sign up to any of them (AA/RAC/GF).

And I had a bad experience with GF many years ago. So much so that I renew with the AA despite having free GF cover with my bank account (although the cover doesn't include the wife or us being in other vehicles - the likeliest one to break down being the mother-in-law's).
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Current bike: Kawasaki Z750S

[dydey90]

I've never had anything like a cheap quote from AA. They still send me a letter every year though, reminding me it's renewal time for a Corsa that I got quotes for in 2008...
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This post is probably not serious and shouldn't be taken literally.
Past: CBR125,ER6f NINJA 650, ZZR600 Current: VFR750

[Ed Case]

The AA wanted £157 off me this year, went to the RAC and got exactly the same cover for £115. The RAC will try the same scam themselves next year and I'll go back to the AA and get a similarly low deal. The folowing year..................................

[bugeye_bob]

As mentioned go online and compare,
Quidco give some good cash back deals on AA etc also,
I got personal cover for any vehicle and Relay for the listed price of standard by shopping around then a polite call to explain why you dont wish to continue and they will try,

Only downside to the quidco deal was it took 6 months to come thru but £42 is £42.

[Grubby]

I've been with AA for years now & I find that being sober saves me a fortune.
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I am me & you are he & we are all together. See how they run like pigs from a gun!

[The AA]

[Minty]

[thx1138]

missus had a real hard time cancelling membership.

told them didn't want to renew, DO NOT AUTO RENEW don't want it

kept being told they couldn't do it, someone would ring them back, no one ever did, they tried this twice

third time had to really get quite persistant with them before they finally agreed to pass complaint up the line and cancelled it

gits

[JonB]

I am now a Silver member apparently. I do like the free Glass guide valuations and the 25% off at Moto service stations.
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Be careful whose advice you buy, but, be patient with those who supply it. Advice is a form of nostalgia, dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than it?s worth.

[G]

The same or much better cover available utilising AA services through the German company ADAC for much less.

Ok, you do have the faff of talking to them in German on occasion - well, getting put though to an English speaker.

But you get Europe wide personal cover at a much more reasonable price.

[Shinigami]

holy poop thats a lot of moolah,

i only pay about £34
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Current: Honda City Fly CLR125 2003 Honda CB600F Hornet 2008 Yamaha FZ6 S2 + 1991 Kawasaki GPZ500
"Once you realize what a joke everything is, being the Comedian is the only thing that makes sense.