NCS Cyclone V2 Alarm

[G0FHM]

Hi Guys/Gals,

I fitted a Cyclone V2 alarm to the missus' Katana last year, and it has stopped responding to arm/disarm functions from both remotes.

The voice prompts when the ignition is turned on and off still work though. I've replaced the batteries in both remotes, and nothing.

I'm wondering if it has dropped the codes for whatever reason?

I've tried contacting NCS for advice/replacement manual, but as I've read elsewhere on the web, dealing with Nick is an uphill struggle and best avoided, as he told me has no record of me being a customer (a bit strange when the email was sent from my ebay account, with item numer etc).

As a last resort - I read in the instruction manual (before the missus chucked the box, with the paperwork inside) That there is a procedure to get the alarm to learn new remote codes.

Anybody have a manual for one of these who can detail that procedure? I'm not sure if it involves using an existing remote or not though.....

I have a Cyclone V1 on my Sprint that has been on there for years, and has never been a problem.....

If it's knackered and won't re learn codes, I'll break it open and have a look to see if I can see anything obvious, I'm no stranger to circuit boards and soldering irons... Nothing to lose!

Thanks,

J
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1996 Triumph Sprint 900, 1981 GS-650 Katana, 2008 Sukida SK-125 Pharoah.
Twitter @triplemeister

[The Disapproving Brit]

Just drop NCS an email - they keep records of your last purchases and I'm sure they'll be able to give you instructions on reprogramming the remote. The service has always been top notch when I've had a query.
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Current Bikes: 1983 Honda VF400FD / 2003 Honda VT750 Shadow
Bike Test Passed 18/03/09, Car Test Passed 14/05/13

[Polarbear]

[-Matt-]

Had no issues with Nick personally - helpful via phone and email without proof of purchase. They sell spare fobs for 5-7 quid IIRC in case yours are broken, but may well just need recoding which is a fairly simple process (that I cant remember )

Give him a ring and he should explain it. I'll see if i can dig out my instructions tomorrow.

Edit - can't find my instructions, sorry

[map]

Fwiw I came across this link to a pdf that may or may not be a generic manual for this type of alarm. See page 17 for re-learn.

As said, may or not be of use. I throw it into the mix as bank holiday weekend, so likely no response to email/phone until Tuesday.

<edit>
After looking again although the link is cyclone it may not be ncs but the chinese version. I leave the post in case still of use now or in the future.
</edit>
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