Slipped on floor in Asdas.

[Misc]

Hello fellow members, long time poster, casual reader.

Need some advice, my mum slipped on spilt juice in Asda's, went to give her details and report it etc. As she was in a bit of shock she didn't request a copy of said documents/injury claim. She did go doctors next day as she was hurt fairly badly.

There was a witness that helped my mum but she didn't get her contact details, fairly sure she works in the local hospital so going to get an email sent out to the nurses and see if anyone can come forward.

Asda's are now claiming it never happened and have no knowledge of any reports. They even took photos of the floor. The manager has since left, a week or so after it happened. This probably means bugger all but obviously a nice cover up.

She's since been in contact with solicitors who are saying that unless Asda's admit fault, they can't prove that she actually slipped.

Any advice please?

[J4mes]

Aisle + time n date = CCTV

[map]

Should have been recorded in an accident book. That's legally required. If not then breach of health and safety regulations.

Might be worth phoning the Health and Safety Executive office that covers the area store in. Report a possible breach of the regulations. If HSE get involved management will start sweating about what else they will find.

Also fwiw not every aisle will have cctv. Iirc mainly down the alcohol aisles. Worth a try though. Depends how long they keep recordings.

Interested how this pans out.
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[jackw72]

Yeah, advice is to not call it Asda's you moron.
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[hachi8]

Get your mum to be a bit more observant where shes walking in future.
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[Rogerborg]

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[P.addy]

[hachi8]

[clancy]

Get hse involved if asda aren't cooperating , things will get settled pretty fast then
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[Bendy]

[kawakid]

I've been taken out of a car by the fire brigade after been crashed in to. Never thought to claim. A few weeks later I was okay nowt broken. I'd rather not get hurt, I don't really get the compo thing, but then I don't really care for money, I'm not well of just content.
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[-Matt-]

Never understood in these situations why someone must be made to take the blame and then pay up.

If the entire shop floor was purposely smeared with grease perhaps - but things like this are just an unfortunate accident surely.

Where does it end - slip on a wet leaf and blame the council for not adequately draining or sweeping the pavement

[metalangel]

[Itchy]

The thing is the pay up before it goes to court is the path of least resistance, after all insurance will cover it is the mentality.


Much like speeding tickets parking tickets and cautions it is the path of least resistance even though they have a snowball chance in hell of any shred of merit and would be thrown out in a court.
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[Alpha-9]

I was watching a video on most stupid lawsuits, one couple killed a kid with their SUV then tried to sue the family of said kid for damages to their bumper
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[ScaredyCat]

[Ribenapigeon]

[Baffler186]

[DrSnoosnoo]

[Conzar]

Poor obs.
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[daemonoid]

[Robby]

Whilst I'm not a fan of the compensation culture, this is because the demands the for compensation tend to be vastly exaggerated. In this case, someone slips on some liquid and falls over. Compo culture would be trying to get a grand out of them, which is wrong.

That said, there's nothing wrong with writing a letter telling them what happened, you might get a voucher for a tenner or something. That would seem like suitable compensation to me.

[Misc]

Thanks for the replies.

Just to add, no person who worked for Asdas actually attempted to help my mum, it actually took a women to scream at the staff to come over. Mother suffered pretty bad injuries to an already bad leg with a recent arthritis in the knee. This wasn't some whip-lash type claim from a small shunt up the rear.

It's more so to do with my mums disgust of how they dealt with the situation.

The incident happened at the tills so hopefully plenty of footage. I think she already asked them (casual phone call) They told her they only keep records for a short number of days.

[Baffler186]

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