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pretty fed up (insurance payout)

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andyscooter
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PostPosted: 17:08 - 29 Sep 2014    Post subject: pretty fed up (insurance payout) Reply with quote

just a moan really

have had the pcx that i was knocked off assest and its a total loss write off

fair enough so far

because i was 200 miles over the service schedule they wont pay the full amount for a mint bike

so offered me £1850 as there is a few on auto trader going for this

unfortunatly these are nowere near me and all the bikes worth buying round here are £2000 or there abouts

the price i got was the best offer they will give they wont budge any more it took me argueing to get that Twisted Evil Twisted Evil

so because of some tosser wanting to pull out blindly i am looking stuck without a bike or having to buy older or chinese

was going easy on personal injury claim and only claiming for minimum stuff but fuck it im now adding all perscriptions fuel to go to doctors three times a week for dressing changes and anything else i can think of that crops up
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Wonko The Sane
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PostPosted: 17:12 - 29 Sep 2014    Post subject: Reply with quote

I thought you serviced it yourself as and when needed.

My ZZR is half way through a service, oil done a couple of months back, sparks and air filter are on my dining table.

Ask if they are willing to pay costs for you to travel to view the ones they've shown or ask them if it's reasonable to expect you to take more time off work to travel across the country just to replace the vehicle their customer destroyed.
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T.C
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PostPosted: 17:16 - 29 Sep 2014    Post subject: Re: pretty fed up (insurance payout) Reply with quote

andyscooter wrote:


was going easy on personal injury claim and only claiming for minimum stuff but fuck it im now adding all perscriptions fuel to go to doctors three times a week for dressing changes and anything else i can think of that crops up


You can claim all mileage at 40p per mile, any loss of property or damage to property, prescription costs, any other costs incurred as a result of your injuries and the crash, which might include loss of earnings, loss of overtime, cancelled holidays, the list is endless and not limited to just mileage and prescription costs.

200 miles over service interval is just an excuse for the other side to reduce their payments. Your solicitor should fight this for you.
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fozzym
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PostPosted: 17:17 - 29 Sep 2014    Post subject: Reply with quote

I was under the impression you just had to give proof that the bike is worth X amount. For instance if there is say 10 similar bikes for sale on autotrader or the like you could just print em off and send in as proof...doesn't matter where they are in country.

Are they trying to say that the majority for sale (anywhere) are 1800 but you can't find them for less that 2k in your area?

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fatjames
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PostPosted: 17:20 - 29 Sep 2014    Post subject: Reply with quote

You definitely need to claim for everything you are out of pocket for with regards to your injury(s) that's your right. I'm surprised 200 miles is enough for them to reduced the payout. Well, actually, that does sound like what insurance companies do.

If anyone is planning on a total loss claim, make sure your odo is a total loss before the assessor comes to visit..
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monkeybiker
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PostPosted: 17:31 - 29 Sep 2014    Post subject: Reply with quote

When I had my accident I was all honest about my injuries. I think now I would just claim anything and everything, every other fooker does.
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chickenstrip
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PostPosted: 17:53 - 29 Sep 2014    Post subject: Reply with quote

MC wrote:
Who how what? How do they know its 200miles over and wtf does it matter? Had no mention of this when my bike was assessed.


Same here, never been asked about when the last service was done, or any servicing for that matter. 200 miles over is not going to reduce the value of the bike if it has a decent enough service record; leastways, it wouldn't for me if everything else looked ok.

What kind of arguing did you do? As fozzym says, all I did when I was offered too little was get a few examples from MCN (where things tend to be over-priced Wink ) to show what I'd have to pay to get a bike of similar mileage and condition, backed by a quote of it's approximate value (before the accident) from a friendly dealer*, and the insurance co. immediately sent me a cheque for a further sum. It also helped that I stated it's worth realistically when first insured. DO NOT accept a pay-out until you are satisfied.

*Quote from dealer was what they thought they would have sold it for; so again, higher than a private sale price.
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CaNsA
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PostPosted: 18:06 - 29 Sep 2014    Post subject: Re: pretty fed up (insurance payout) Reply with quote

andyscooter wrote:
because i was 200 miles over the service schedule they wont pay the full amount for a mint bike


Righto mukka.

I've chatted with the missus, she is Miss Insurance.

Her response to what they said is:-

Quote:
Cheeky Bastards.
He needs to to challenge what they are saying.
He needs to ask them to point out EXACTLY where in the policy that clause is stated.

If it isnt there then quids in.
If it is there then well... he shoulda been reading his insurance docs.



Also, 200miles is easily done in less than a day.

As far as you know there was xxx miles on the clock 30mins before you were nearly deaded, so what ever happened after the near deadening is not your responsibility.


If you know what I mean.
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Ste
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PostPosted: 18:20 - 29 Sep 2014    Post subject: Reply with quote

Presumably he's not claiming from his own policy so the wording of his policy is besides the point.

As T.C says, the OP's solicitor should be fighting it for him.
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CaNsA
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PostPosted: 18:31 - 29 Sep 2014    Post subject: Reply with quote

Good point Ste,

The 3rd party insurer is just trying it on, OP should get his solicitor or his own insurer to tell the 3rd party to stop taking the piss.

My missus has never seen a clause like that in a policy.
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weasley
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PostPosted: 18:58 - 29 Sep 2014    Post subject: Reply with quote

Maybe see if the manufacturer or dealer have guidance on this? I know on a lot of cars you are given up to 1,000 miles leeway over the service interval and still deemed to be OK as far as the warranty goes. If the OEM is happy at that, the insurers can whistle.
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andyscooter
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PostPosted: 20:28 - 29 Sep 2014    Post subject: Reply with quote

Can't do much about it now as taken the offer started at £1600 which Ipoint blank refused as no 2013 bikes for sale for that price

He found two on auto trader for £1800 and said he could add the extra£50

The service should of been done at 2500 miles and its got about 2700 possibly a bit more if iIhad still got it it would of been done

Decided to wait for rest of comp before iI buy bike now as can'tride at moment due to the broken leg

The burgman I've got weighs a fair bit and can't hold it up yet with my bad leg
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fozzym
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PostPosted: 20:42 - 29 Sep 2014    Post subject: Reply with quote

When you get your compo through you'll be able to get a proper motorcycle Very Happy

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adiec
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PostPosted: 20:49 - 29 Sep 2014    Post subject: Reply with quote

Not bike related, but been in this situation with wife's car. Wiped out by young pr#ck 2 days passed his test. Head on having lost control on a bend. Insurance said lots of Beetles on auto trader for their initial offer. Travelled to other side of country looking all were rubbish compared to what we had Evil or Very Mad Didn't give a toss!! Little B'stard got diver ed. Session Evil or Very Mad Crying or Very sad
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arry
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PostPosted: 21:07 - 29 Sep 2014    Post subject: Reply with quote

CaNsA wrote:

My missus has never seen a clause like that in a policy.


That's because there is no such clause. Basis of settlement clause doesn't stipulate if x over y then z = £200 less. It just states a fair market value.

The point they'll no doubt be trying to make is that it was due a service anyway, so therefore you were about to lay out £300 on it, whereas to buy one that's just BEEN serviced means it won't cost you anything for another 6000 miles or whatever. Their point is most likely that to buy a bike with a complete SH, and 6000 miles to go until the next one, will cost £2000 - so £1850 for a bike you were about to spend £300 on anyway is probably a fair deal.
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chickenstrip
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PostPosted: 21:27 - 29 Sep 2014    Post subject: Reply with quote

arry wrote:
[
The point they'll no doubt be trying to make is that it was due a service anyway, so therefore you were about to lay out £300 on it, whereas to buy one that's just BEEN serviced means it won't cost you anything for another 6000 miles or whatever. Their point is most likely that to buy a bike with a complete SH, and 6000 miles to go until the next one, will cost £2000 - so £1850 for a bike you were about to spend £300 on anyway is probably a fair deal.


If that's the case, it's the first I've ever heard of any insurance company coming up with. I'd be really interested to know how they even knew it was overdue a service. In my experience, after an accident, an assessor comes to look at the bike, checks the mileage, get's an estimate, maybe adjusts it for repairs rather than replacement parts if possible, makes his report. Never heard one ask, "is it due a service?."
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arry
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PostPosted: 21:36 - 29 Sep 2014    Post subject: Reply with quote

chickenstrip wrote:

If that's the case, it's the first I've ever heard of any insurance company coming up with. I'd be really interested to know how they even knew it was overdue a service. In my experience, after an accident, an assessor comes to look at the bike, checks the mileage, get's an estimate, maybe adjusts it for repairs rather than replacement parts if possible, makes his report. Never heard one ask, "is it due a service?."


Not saying you're wrong. Not saying that what I've said is even the case, but I'm having a stab at it. If you're suggesting otherwise, that bit about the experience would be good to get clarified Smile
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chickenstrip
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PostPosted: 21:48 - 29 Sep 2014    Post subject: Reply with quote

arry wrote:

Not saying you're wrong. Not saying that what I've said is even the case, but I'm having a stab at it. If you're suggesting otherwise, that bit about the experience would be good to get clarified Smile


Easy enough. I worked on parts counters at various motorcycle dealers for some years. So I prepared estimates. When assessors came along, they asked for a copy of the estimate, which I provided. They went over the bike. They checked the mileage. They pointed out where repairs could be done to parts, rather than using more expensive replacement parts (mostly minor scuffs, that kind of thing). Not once did any assessor say to me, "was it due a service?".

Don't be such a doubter! Laughing
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arry
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PostPosted: 21:52 - 29 Sep 2014    Post subject: Reply with quote

chickenstrip wrote:

Don't be such a doubter! Laughing


Wasn't doubting anything fella; it's just that if you can say with some certainty due to multiple experiences then it's much better than someone that had ONE claim go ONE way this ONE time and it's now set in stone that's how all others will go Thumbs Up
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chickenstrip
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PostPosted: 22:02 - 29 Sep 2014    Post subject: Reply with quote

arry wrote:
it's just that if you can say with some certainty due to multiple experiences then it's much better than someone that had ONE claim go ONE way this ONE time and it's now set in stone that's how all others will go Thumbs Up


On the other hand, it wouldn't surprise me if in the intervening time that I haven't worked at motorcycle dealerships, insurance companies had come up with a new swindle like this Rolling Eyes
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arry
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PostPosted: 22:06 - 29 Sep 2014    Post subject: Reply with quote

chickenstrip wrote:

On the other hand, it wouldn't surprise me if in the intervening time that I haven't worked at motorcycle dealerships, insurance companies had come up with a new swindle like this Rolling Eyes


It's a matter of perspective though isn't it. And again I'm guessing at what might be the reasons and cause but imagine a situation that goes:

Buyer - How much do you want for it mate?
Seller - £2000 mate, as is, just needs a service
B - there's one up the road for £2000 with FSH that I can ride away and not bother touching for 6000 miles
S - well make me an offer
B - how about £1800? Or you get it serviced and I'll take it for £2000
S - well alright then, I'll let it go for £1800


It's not that hard to envisage it from the opposite direction and see it as a reasonable offer.
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chickenstrip
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PostPosted: 22:15 - 29 Sep 2014    Post subject: Reply with quote

Well, my perspective is that insurance companies are a bunch of swindling barstewards who'll do anything to get out of paying up Smile

Thinking You don't work for an insurance company do you arry?
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arry
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PostPosted: 22:17 - 29 Sep 2014    Post subject: Reply with quote

chickenstrip wrote:
Well, my perspective is that insurance companies are a bunch of swindling barstewards who'll do anything to get out of paying up Smile

Thinking You don't work for an insurance company do you arry?


Yup, and in my experience customers are whinging fuckers that'll do anything to lie cheat and steal their way to a policy and then complain when it all goes wrong Razz Laughing

Actually the answer is no on a technicality, but it's long winded so whatever.

I'm not a motor provider, though. Although I do control a company that does provide motor.

s'complicated, blud.
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