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problems with a new bike

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stuartt
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Joined: 28 Jun 2012
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PostPosted: 22:32 - 05 Jan 2015    Post subject: problems with a new bike Reply with quote
hi , i got a new bike about 9 months ago , a gas gas ec300r .

after about 2-3 months the starter motor started to play up , eventually it broke 4 or 5 teeth of the bit on the flywheel & stopped working .

the dealer changed the bendix & the bit on the flywheel eventually after me phoning him & the importer loads of times over about 6 weeks .

the importer said its no wonder the starter broke as its not ment to be used every day !

today i noticed the starter is now not disengaging till the engine is stopped .

it seems there's loads of people having trouble with the starters not working properly .

now it seems i either try to get them to keep fixing the starter till the bike is 2yrs old then live with it or take the dealer to court & try to get my money back ?

thoughts on what to do please
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andys675
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PostPosted: 00:14 - 06 Jan 2015    Post subject: Reply with quote
time for trading standards

starter not meant to be used every day? not fit for purpose
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lihp
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PostPosted: 00:55 - 06 Jan 2015    Post subject: Reply with quote
andys675 wrote:

starter not meant to be used every day? not fit for purpose


Remember that it's a competition enduro bike, that is also fitted with a kick start.
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stuartt
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PostPosted: 01:02 - 06 Jan 2015    Post subject: Reply with quote
Yes , but surely if it has electric start it should work .

Gas gas has now changed the design for 2015 bikes .

Ideally I'd like them to fit a 2015 starter to my bike if the engine is the same .
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G
The Voice of Reason



Joined: 02 Feb 2002
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PostPosted: 01:34 - 06 Jan 2015    Post subject: Reply with quote
Can't hurt to try.

I know there was a load of issues with electric start on KTM when they first introduced it on the 300 smoker in 07.

Generally with competition bikes they can and do just use the 'competition bike, innit' thing.

Using it daily, you're certainly not really using it in the way it was originally intended.

(Oh and I have officially been told by gurls when kick starting a 2 stroke that it's extra-cool!)
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ajag
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Joined: 08 Aug 2010
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PostPosted: 01:41 - 06 Jan 2015    Post subject: Reply with quote
G wrote:
(Oh and I have officially been told by gurls when kick starting a 2 stroke that it's extra-cool!)


Only if it starts right away though Smile
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G
The Voice of Reason



Joined: 02 Feb 2002
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PostPosted: 01:52 - 06 Jan 2015    Post subject: Reply with quote
Well, of course it would, what with it being a man they were ogling starting his bike.
Very Happy
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mentalboy
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PostPosted: 03:43 - 06 Jan 2015    Post subject: Reply with quote
ajag wrote:
G wrote:
(Oh and I have officially been told by gurls when kick starting a 2 stroke that it's extra-cool!)


Only if it starts right away though Smile


What do gurls know? A 500 single 4-stroke that starts first kick is much cooler Wink
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stuartt
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PostPosted: 10:05 - 06 Jan 2015    Post subject: Reply with quote
i can kick it just , i got told to keep the stand down when kicking it , that led to the stand bolt bending then snapping Very Happy

the bike has done 90 hrs now with no probs apart from the starter motor Very Happy
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Rogerborg
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PostPosted: 10:15 - 06 Jan 2015    Post subject: Reply with quote
That thing that nearly choked me at last year's Yorkhill run? It's a menace, and doing the world a favour by not starting up. Razz

I doubt you'll be able to reject it at this point. I'd suggest trying to hold out until the 2015 model comes out, but I'd wonder if there will be any spare starters to be had in the UK.

Might be best to just see what the dealer will give you for it, or get them to sort it again then flog it on and make it someone else's problem. Sorry, but the importer clearly isn't that sympathetic so it'll be a long slog.

G wrote:
Using it daily, you're certainly not really using it in the way it was originally intended.

If it's fitted, it should work. I very much doubt it came with a sticker saying "NOVELTY PURPOSES ONLY - DO NOT USE". Wink
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stuartt
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PostPosted: 10:19 - 06 Jan 2015    Post subject: Reply with quote
yes thats the bike Very Happy
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lihp
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Joined: 22 Sep 2010
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PostPosted: 10:21 - 06 Jan 2015    Post subject: Reply with quote
Rogerborg wrote:

If it's fitted, it should work.


True, but the "not fit for purpose" may fall short, on the fact that a competition bike isn't designed for the purpose of daily usage.
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Ste
Not Work Safe



Joined: 01 Sep 2002
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PostPosted: 10:27 - 06 Jan 2015    Post subject: Reply with quote
Who said to have the side stand down when kicking it? Laughing
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stuartt
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PostPosted: 10:35 - 06 Jan 2015    Post subject: Reply with quote
Ste wrote:
Who said to have the side stand down when kicking it? Laughing


my boys pall who's in to off road bike's , in saying that he's tiny so i don't suppose it matters if your small not like me Very Happy
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misscrabstick
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Joined: 05 Jul 2013
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PostPosted: 10:49 - 06 Jan 2015    Post subject: Reply with quote
Gas Gas are a hopeless company to deal with full stop, a few years ago I had to have a barrel replated (nikasil) on a trials bike I owned, I also needed a new B sized piston to finish the job.

The Gas Gas importers could not supply one, no body else could, the factory refused to say when they might deign to make some, nobody cared one little bit, in the end the old piston had a clean up with wet and dry and went back in the thing, I got rid of it a short while after, never ever again would I buy Gas Gas products.

The factory don't care because your in another country and it's a big old "manyana" job, the importers don't care and just blame the factory.
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G
The Voice of Reason



Joined: 02 Feb 2002
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PostPosted: 11:00 - 06 Jan 2015    Post subject: Reply with quote
mentalboy wrote:

What do gurls know? A 500 single 4-stroke that starts first kick is much cooler Wink

I'll raise you a 600 single 4 stroke.
Ok it was a girl with an 'i' and 'pant wetting' was from being scared more than impressed.

Having one header not really held on to the engine at all it was rather loud.
Said 14 year old managed to jump into the air and spin 180 degrees in a single motion as it fired. Rest of her family who had seen me going to start it and were appropriately amused.
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Rogerborg
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PostPosted: 11:24 - 06 Jan 2015    Post subject: Reply with quote
lihp wrote:
True, but the "not fit for purpose" may fall short, on the fact that a competition bike isn't designed for the purpose of daily usage.

Fitness for purpose is just one of the 'satisfactory quality' conditions in:

SOGA 1979 S14 wrote:

For the purposes of this Act, the quality of goods includes their state and condition and the following (among others) are in appropriate cases aspects of the quality of goods -

(a) fitness for all the purposes for which goods of the kind in question are commonly supplied,

(b) appearance and finish,

(c) freedom from minor defects,

(d) safety, and

(e) durability.


I'm actually serious (in principle) about the "DO NOT USE" label, as there's a get out for an issue "which is specifically drawn to the buyer’s attention before the contract is made".

Presumably that wasn't exactly prominent in the marketing, so... how many times should a starter start before it stops starting? Thinking

You don't ask, you don't get.
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Biking is 1/20th as dangerous as horse riding.
GONE: HN125-8, LF-250B, GPz 305, GPZ 500S, Burgman 400 // RIDING: F650GS (800 twin), Royal Enfield Bullet Electra 500 AVL, Ninja 250R because racebike
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stuartt
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PostPosted: 11:36 - 06 Jan 2015    Post subject: Reply with quote
i'm going to phone the dealer now , the thought of a 200 mile round trip for him to look at it then another 200 mile trip to get it fixed .

when buying the bike it never crossed my mind to ask if it was ok to use the starter just like when i bought my rocket it never crossed my mind to ask if it would brake down if it rained .
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lihp
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PostPosted: 12:16 - 06 Jan 2015    Post subject: Reply with quote
Rogerborg wrote:

Fitness for purpose is just one of the 'satisfactory quality' conditions in:

SOGA 1979 S14 wrote:

For the purposes of this Act, the quality of goods includes their state and condition and the following (among others) are in appropriate cases aspects of the quality of goods -

(a) fitness for all the purposes for which goods of the kind in question are commonly supplied,

(b) appearance and finish,

(c) freedom from minor defects,

(d) safety, and

(e) durability.


I'm actually serious (in principle) about the "DO NOT USE" label, as there's a get out for an issue "which is specifically drawn to the buyer’s attention before the contract is made".

Presumably that wasn't exactly prominent in the marketing, so... how many times should a starter start before it stops starting? Thinking

You don't ask, you don't get.


But for something designed to be used maybe once or twice per week at the most. Would it be considered to be unacceptable for it to fail if used daily for 9 months?

I suppose it depends on whether it is sold as a vehicle for transport, or whether it is clearly advertised and sold as a competition bike?
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iooi
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PostPosted: 12:17 - 06 Jan 2015    Post subject: Re: problems with a new bike Reply with quote
stuartt wrote:

hi , i got a new bike about 9 months ago , a gas gas ec300r

the bike has done 90 hrs now with no probs apart from the starter motor

the importer said its no wonder the starter broke as its not ment to be used every day


So they class running 10 hours a month, as EVERY DAY Laughing

If there are lots of others that have the same issue and the design has been changed in new models.
Then you should have a very good case of "Not fit for purpose" due to design flaw.
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Rogerborg
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PostPosted: 12:41 - 06 Jan 2015    Post subject: Reply with quote
And the Victory... oh, what an ironic name. Brick Wall

Can you let me know what you're thinking of getting next so that I can avoid it? Laughing
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Biking is 1/20th as dangerous as horse riding.
GONE: HN125-8, LF-250B, GPz 305, GPZ 500S, Burgman 400 // RIDING: F650GS (800 twin), Royal Enfield Bullet Electra 500 AVL, Ninja 250R because racebike
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stuartt
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PostPosted: 12:54 - 06 Jan 2015    Post subject: Reply with quote
lol , have you seen what's for sale on ebay Very Happy
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mentalboy
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PostPosted: 13:15 - 06 Jan 2015    Post subject: Reply with quote
lihp wrote:

...But for something designed to be used maybe once or twice per week at the most. Would it be considered to be unacceptable for it to fail if used daily for 9 months?

I suppose it depends on whether it is sold as a vehicle for transport, or whether it is clearly advertised and sold as a competition bike?


So the lads (and ladies) who still live with their parents and spend every waking moment practising for next weekend's competition aren't expected to buy a vehicle fit for purpose?
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Ste
Not Work Safe



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PostPosted: 13:16 - 06 Jan 2015    Post subject: Reply with quote
I expect they kick start their bikes. Wink
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mentalboy
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PostPosted: 13:19 - 06 Jan 2015    Post subject: Reply with quote
Ste wrote:
I expect they kick start their bikes. Wink


Quite possibly, however goods should be fit for purpose regardless of whether they are used on the roads on a daily basis or not.
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