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Accidents... have you had any good experiences?

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gorillaonabik...
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PostPosted: 13:05 - 18 Apr 2015    Post subject: Accidents... have you had any good experiences? Reply with quote

Was thinking about this and was just wondering if anyone here has had actually had a 'good' experience in an accident with a car. What I mean by this is have you had a motorbike accident where the other party did the decent thing, admitted liability and sorted everything out?

The reason I ask is even when there is absolutely no doubt, witnesses, admission etc..., every car driver who has run me over has been a complete pr!ck. The last was when I was hit from behind at traffic lights (stationary) by a hit and run driver who then claimed I had caused the damage to my own bike by jumping off it.

The most enterprising car driver / attempted murder was nearly 15 years ago when I was hit head on by a dopey old b@stard driving on the wrong side of the road. Even though I had a credible, independent witness, photos of the scene and a favourable accident report, he sent a counter claim that it was somehow my fault. He also sent me a bill for damage to both his passenger and drivers side doors which was outstanding because he hit me head on.

However, my only experience in a car was with a black cab who hit me while I was stationary in Central London in a queue of traffic. He simply admitted liability, sorted everything out in record time. Even my insurance was amazing as a CLK turned up as a short-term replacement!

On motorbikes, have you had any actually decent people admit liability? Has everyone been stupid post-accident? Has there been a difference in treatment between a car and a motorbike accident?
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Last edited by gorillaonabike on 13:23 - 18 Apr 2015; edited 2 times in total
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CaNsA
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PostPosted: 13:09 - 18 Apr 2015    Post subject: Reply with quote

Back in 2008 my mint CLR125 was parked up outside the metal/biker pub in liverpool, The Swan.

When I returned I spotted damage all the way down one side of it.
A dumbass had reversed his oversized 4x4 up and over it.
He went to drive off but the blokes outside the pub having a smoke went over and told him that he isn't going anywhere with out leaving details.

I went through insurance, he admitted full liability.

Bike was written off, bought it back for 150quid, fixed it for 20, paid off the loan I took out to get the bike in the 1st place.
Free Bike.

The dumbass was fuming though, the total claim amounted to about 4.5k due to recovery and hire bike costs.

Was an easy claim though.
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Ste
Not Work Safe



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PostPosted: 13:10 - 18 Apr 2015    Post subject: Reply with quote

People go on and on about the drive admitting liability despite the fact that's meaningless!

It's the insurance company who you need to admit liability, it's their decision to make and the driver has no say about it.

Wink
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andyscooter
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PostPosted: 13:11 - 18 Apr 2015    Post subject: Reply with quote

Yes once

Car hit me on an island I was already on it coming off he pulled on into the back of me
First said I hit him so called police

Soon changed his story when police spotted his wheel trim stuck to my foot peg

Bike was repaired within a week and got three grand compo as had a bad knee
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pinkyfloyd
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PostPosted: 13:14 - 18 Apr 2015    Post subject: Reply with quote

While out on a CBT with 2 students I was rear ended by a Skoda. She accepted full liability, her insurance paid for the damage to my bike (new rear wheel, tyre, numberplate, numberplate bracket/tail tidy) and gave me a courtesy bike for a few weeks.
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Wonko The Sane
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PostPosted: 14:13 - 18 Apr 2015    Post subject: Reply with quote

got nudged from behind,

swapped name and phone numbers (neither of us had insurance details with us) and went our separate ways as we were 2 mins from work.

met up later in the day to swap insurance details, he phoned his insurance to let them know I'd be contacting them to tell them what happened, I phoned up later and told my version of events which pretty much matched and his insurance dealt with it from there.
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-Matt-
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PostPosted: 14:32 - 18 Apr 2015    Post subject: Reply with quote

Only one i've had was pretty straight forward.

The women that knocked me off immediately got out apologising saying it was her fault etc. She called her husband. The husband came a few minutes later. All exchanged details. Drove to the nearest Yamaha dealer about 10 minutes away, bought/ordered all the replacement parts for the bike (was mainly cosmetic damage/levers/pegs/mirrors etc). Gave me cash to have them all fitted and that was that. No involvement of police or insurance at all.

He was a biker himself and said they had both been knocked off their bike in crash the year before, so I don't know if that was a a factor in them being easy to deal with, perhaps. Or they were just extremely keen to avoid the insurance costs/her getting done for dodgy driving Laughing.
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Ste
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PostPosted: 14:35 - 18 Apr 2015    Post subject: Reply with quote

Or, she wasn't insured. Wink
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-Matt-
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PostPosted: 14:37 - 18 Apr 2015    Post subject: Reply with quote

Ste wrote:
Or, she wasn't insured. Wink
Or that Laughing
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Ste
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PostPosted: 14:49 - 18 Apr 2015    Post subject: Reply with quote

Not that it actually matters cos you got your money a hell of a lot faster and more easily than you would if going through insurance. Smile
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Albigularis
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PostPosted: 16:12 - 18 Apr 2015    Post subject: Reply with quote

About a month ago, a woman reversed into my Gixxer in stationary traffic.

Called her insurance, sent an email with helmet camera video and damage pictures. Two hours later they phoned me to say she admitted it was her fault, and that they'd cover the repair and bike hire whilst it was in. Gave me the choice of repair place as well.

So if you have to hit someone, hit someone insured with Diamond (Admiral). Good experience all round.
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gorillaonabik...
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PostPosted: 19:14 - 18 Apr 2015    Post subject: Reply with quote

Albigularis wrote:
About a month ago, a woman reversed into my Gixxer in stationary traffic.

Called her insurance, sent an email with helmet camera video and damage pictures. Two hours later they phoned me to say she admitted it was her fault, and that they'd cover the repair and bike hire whilst it was in. Gave me the choice of repair place as well.

So if you have to hit someone, hit someone insured with Diamond (Admiral). Good experience all round.


Will aim to hit only Admiral-insured drivers.

I'm amazed at so much positivity (while being run over by car drivers). There is hope out there.

Although, I never seem to get nearly killed / maimed by good, honest types. Maybe I'm just unlucky.
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FZR400 (blown engine), ZXR750 (blown engine), ZX6R (accident), CBR600 which had engine issues after which I learned to change gear..., CBR900, CBR924 (stolen), CB600, CB1300 (everything blew up), BMW K1300GT (written off, hit from rear while stationary), Bandit 1250 for a couple of months, Triumph Sprint ST 1050 (nicked) and somewhere in there, I wrote off a Ducati 748 at Cadwell.
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guile
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PostPosted: 20:49 - 18 Apr 2015    Post subject: Reply with quote

They all lie, even if there are witnesses. Get yourself a helmet camera.
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Rogerborg
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PostPosted: 21:15 - 18 Apr 2015    Post subject: Reply with quote

Albigularis wrote:
Two hours later they phoned me to say she admitted it was her fault

... after first trying to drive away, though?
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Albigularis
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PostPosted: 21:24 - 18 Apr 2015    Post subject: Reply with quote

Rogerborg wrote:
... after first trying to drive away, though?


Yeah, but she didn't know I had her on camera at that point.

gorillaonabike wrote:
I'm amazed at so much positivity (while being run over by car drivers). There is hope out there.

Although, I never seem to get nearly killed / maimed by good, honest types. Maybe I'm just unlucky.


The thread only asked for good experiences though, if it was our general perception of insurance companies, I dare say we'd need a NSFW tag...
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Aprilia RS125 - Kawasaki ZXR400 - Triumph Street Triple R - Suzuki GSXR1000 L3 - BMW R1200GS - Kawasaki Z1000 - Kawasaki ZX10R C1H - Ducati Multistrada 1200 S Touring - Suzuki Hayabusa
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Kickstart
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PostPosted: 22:01 - 18 Apr 2015    Post subject: Reply with quote

Hi

Years ago I got hit on a roundabout. No complaints about the other driver (didn't contest it was his fault), but it still took 6 months to get paid.

A guy at work had a good experience. Has a Subaru Impreza (2006 one I think) which someone ran in to. He had paid an optional fee on his insurance to have an equivalent courtesy car. He landed up with a brand new Porsche Boxster for about a month Laughing

All the best

K
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Dagon
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PostPosted: 18:37 - 21 Apr 2015    Post subject: Reply with quote

Just last week, unfortunately.

Low speed smidsy. Bounced off him and fell over. Admitted straight away it was his fault. Minimal damage to the bike and three days later he paid up after I got quotes for bits. Couldn't have been more straightforward.
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Dave70
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PostPosted: 19:36 - 21 Apr 2015    Post subject: Reply with quote

I once get hit from behind by white van man, while stationary at a give way junction. Turned out that the driver of said white van was a biker (he had about 3 dirt bikes in the back that he was dropping off to his son).

The bike was in a fair few pieces and I wasn't fee great either as he hit the bike at about 30mph.

The bloke appeared genuinely sorry and admitted straight up to the police what happened and admitted fault. He even loaded by bike up and dropped it of at my local garage there and then (about 10+ miles away), while I was carted off in the back of an ambulance.

The insurance company told the garage to go ahead and order parts and start repairs within two or three days after the crash. Also got a hire bike sorted (a YBR 125), which was quite pleasant to pootle through the countryside, while taking in the views.

The bike took around two weeks to repair, with most of the time taken waiting for the parts to be shipped over. (The joys of living on a small island). Got a little compensation too, about three or four months later.


The whole process couldn't have been simpler. Thumbs Up
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talkToTheHat
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PostPosted: 23:15 - 21 Apr 2015    Post subject: Reply with quote

First time, someome pulled out on me and I was stupid enough to aim for the gap and make it, just not upright. Contested liability, took 6 months. Other driver was aparently not talking to the insurers, eventually paid out well high. Got the value I wanted minus excess and outstanding payments in the meantime though, which was enough to get me back on the road. Fletchers were actually reasonably competent and efficient, despite being unable to understand road markings or rotate sketches from myself and the witness until north was in the same direction.

Second time, was hit by someone with the same underwriter (LV). Liability was admitted first thing monday morning, but LV fucked about with delay after delay, first saying they would cover the cost of repairs at my local dealer, then saying they wanted to right the vehicle off after keeping we waiting for ages, then offering me less than I could buy a non runner for, repeatedly refused to let me talk to someone with the authority to negotiate value, failed to have said persons call me. repeatedly. A correctly written complaint got me the value of the vehicle less salvage.

Helmet and leather cover appears to have been a waste of time. Complaints in progress. Pursuing personal injury and uninsured losses with the claims monkeys provided by my insurer was a bad move, they can't keep track of paperwork and will quite happily harass me to return paperwork by email, text and robocall whilst simultaneously failing to understand the responses I sent months ago. It was the beginning of this month when they finally got something together to send to the other party.

So mostly shit, despite the fact it needent be.
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XBIKER
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PostPosted: 01:43 - 22 Apr 2015    Post subject: Reply with quote

Had one the other way round.

Shooting into a gap in traffic on the motorway but failed to notice the line of traffic ahead had stopped which meant my last ditch avoidance manouver didn't quite make it , clipping a taxi with my handlebars and spinning through the air. After pulling over to the hard shoulder, the cabbie said the only damage was to his rear light/indicator assembly and accepted £50 on the spot.

I was quite pleased not to have to involve insurance or the boss. Smile
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Ste
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PostPosted: 01:53 - 22 Apr 2015    Post subject: Reply with quote

talkToTheHat wrote:
Other driver was aparently not talking to the insurers, eventually paid out well high. Got the value I wanted minus excess

If you're claiming from someone elses insurance then there is no excess.

The excess is for if you're claiming from your own fully comp insurance or for the theft part of TPFT.

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Albigularis
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PostPosted: 02:27 - 22 Apr 2015    Post subject: Reply with quote

Ste wrote:
talkToTheHat wrote:
Other driver was aparently not talking to the insurers, eventually paid out well high. Got the value I wanted minus excess

If you're claiming from someone elses insurance then there is no excess.

The excess is for if you're claiming from your own fully comp insurance or for the theft part of TPFT.

Thumbs Up


As far as I'm aware, if you tell your insurance what happened and want them to deal with the other insurer, they can charge you an excess for providing that service.
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Biking history so far-
Aprilia RS125 - Kawasaki ZXR400 - Triumph Street Triple R - Suzuki GSXR1000 L3 - BMW R1200GS - Kawasaki Z1000 - Kawasaki ZX10R C1H - Ducati Multistrada 1200 S Touring - Suzuki Hayabusa
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Dave70
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PostPosted: 08:04 - 22 Apr 2015    Post subject: Reply with quote

^^^In both my non fault claims, my insurance (fully comp) has initially paid out minus the excess and then claimed/recouped the loss from the other parties insurance, including the excess, which I have then been reimbursed.
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2012: R125 killed by white van. 2016 R125 killed by 30,000 miles of redline. Current: 2016 Kawasaki ER6f.
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Kris
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PostPosted: 08:13 - 22 Apr 2015    Post subject: Reply with quote

Yep. Once.

Going through New Cross in the morning commute on a hack B6. Dodging around lines of stop-start traffic and sat waiting in front of a black BMW 3 series ready to nip back into a bus lane to the left. Suddenly feel the bike jerk forwards and caught me by surprise and down she went (slowly). Luckily the bar muffs saved any real marks and the pegs were already scraped. But the indicator on the front smashed..

So I picked her up and with the help of a few other bikers we assessed the damage. Yep just the indicator. The BMW driver apologised and asked what the damage was.

I told him, "Just the indicator mate. That's a tenner and there's a cash machine just over there."

So he wandered off and came back 2 minutes later, gave me a tenner and we parted ways. Simple! Mr. Green
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KLR600
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PostPosted: 23:33 - 22 Apr 2015    Post subject: Reply with quote

I pulled up behind a car at a set of temporary traffic lights. He had so much stuff in his car that it would have been impossible to see out the back. We were on a hill facing upwards and then out of the blue with the traffic lights still on red he starts to roll back slowly without reverse lights. I was beeping, flashing my lights etc but had nowhere to go as there was a car right behind me. He slowly rolled into me and stopped pretty much straight away when he heard the crunch.

He'd cracked my mudguard and the person in the car behind came out to say that they saw what happened so I had an independent witness. He offered to pay cash for a replacement mudguard and promised to drop it off at my work the next day after I'd got a quote. We swapped details and then sure enough the next morning he dropped into my work with £140 for a new mudguard which I promptly spent on mountain bike parts and sticker bombed my mudguard back into one piece Laughing I'd have been knackered without the witness though as I imagine he'd have just said I rode into the back of him which would have been almost impossible to contest.
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