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chickenstrip
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PostPosted: 10:22 - 03 Aug 2015    Post subject: New Homes Reply with quote

On my property hunt, I keep seeing places like this, which at first perusal, look quite attractive, at a price I can afford:

https://www.zoopla.co.uk/new-homes/details/36578779#WLCLzRSvjh5fJ7Ru.97

But I keep hearing horror stories about many such new builds. But surely they are covered by a warranty? Anyone here have any experience of buying such new builds - was it a good or bad experience? How do you ensure, if you do so, you get the former? Or should I just ignore all new build properties, full stop?
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Lord Percy
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PostPosted: 11:40 - 03 Aug 2015    Post subject: Reply with quote

What kind of horror stories?

Is it possible to find out what things are mostly likely to go wrong with a new house, then find a way of checking those things for yourself?

Also, is the construction company reputable or do they have history of bad houses?

And, regarding a warranty. This is in the description in the link you provided:

Quote:
10-year NHBC (or equivalent) Warranty

A 10-year warranty is provided with every new Persimmon Homes home. A comprehensive guide explaining the warranty will be supplied to you.

We will ensure warranties provided by the manufacturers of appliances are honoured for the first year of occupation. Our Customer Care Department is on hand to offer you the necessary guidance and assistance.
Read more at https://www.zoopla.co.uk/new-homes/details/36578779#VJ3tHbR22R8Fj7wy.99


Here's the NHBC website: https://www.nhbc.co.uk/Homeowners/
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DrSnoosnoo
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PostPosted: 11:44 - 03 Aug 2015    Post subject: Reply with quote

Persimmon Homes.

I think I remember them being on Watchdog recently.

Oh, I do :

https://www.bbc.co.uk/programmes/articles/4VNJyVS7Z56pRTQm3j4bSYY/persimmon-house-builders

Pretty much they cut corners and were poor in some time keeping.

EDIT
Now I'm not saying this will be the same in all properties but the complaints seemed spread around the country.

Double EDIT
Don't think I'm trying to poopoo your new home ideas CS. You asked about some troubles and I'm just highlighting specifics of that certain company. I'm sure there are lots of good new houses and I'd have thunk the PH would have upped their game since being outed on the tele box. Thumbs Up
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chickenstrip
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PostPosted: 11:59 - 03 Aug 2015    Post subject: Reply with quote

The horror stories I hear of, admittedly often 2nd or even 3rd hand, and by no means confirmed by me, are generally ones of poor build quality, cracks appearing in walls, that kind of thing, and then repairs contractors being lazy/cheapskate/uncooperative when called in to do something about it.

A lot it seems are built like rabbit hutches with small rooms, but that wouldn't be a problem as it's only for me, not like I'll be raising a family. Cheers for the NHBC site.

Snoosnoo, those are the kinds of things I keep hearing with new builds generally, but a handful of reports of this kind of thing, when they build thousands of homes - should I take that too seriously? I mean, surely every builder has to address some issues that crop up now and again? What I do wonder is, did it take the Watchdog reports before Persimmon got off their arses and did anything, or are they prompt with remedial action when problems are brought to their attention? These are the kind of things that make me pause in looking at new builds. But there again, older houses can have problems of their own, and with those, you get no warranty.

So what I'm trying to gauge is, am I much more likely to experience problems with new build over older houses?

EDIT: You posted your edits while I was typing my response snoosnoo Laughing
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Ste
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PostPosted: 12:05 - 03 Aug 2015    Post subject: Reply with quote

All new builds have got corners cut.

All new builds are pretty much identical.

There won't be nearly enough parking on the estate.

Your garden will be very low maintenance primarily due to being the size of a postage stamp.

Bedrooms? Maybe but some would be better described as being cupboards.

Build quality? Maybe. Laughing

My house was built by Persimmon and rather surprisingly it's not fallen down yet.

The most annoying thing about the house is that I didn't make a lower offer when I bought the place. They offered me less PX than I was expecting therefore I made them an offer which was even lower, I wasn't really expecting them to seriously consider it but they said yes immediately.
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DrSnoosnoo
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PostPosted: 12:07 - 03 Aug 2015    Post subject: Reply with quote

chickenstrip wrote:
Snoosnoo, those are the kinds of things I keep hearing with new builds generally, but a handful of reports of this kind of thing, when they build thousands of homes - should I take that too seriously? I mean, surely every builder has to address some issues that crop up now and again? What I do wonder is, did it take the Watchdog reports before Persimmon got off their arses and did anything, or are they prompt with remedial action when problems are brought to their attention? These are the kind of things that make me pause in looking at new builds. But there again, older houses can have problems of their own, and with those, you get no warranty.

So what I'm trying to gauge is, am I much more likely to experience problems with new build over older houses?

EDIT: You posted your edits while I was typing my response snoosnoo Laughing


I'm lightning Smile

Well the reports I remember hearing included, "we highlighted the issue but they just didn't / took forever to come to correct them".

I'd have hoped since the Watchdog boot went up their arses, the consumers from then on would likely raise this issue with them prior to buying.

Approach it as saying to them, "Have you changed? What procedures do you have in place to prevent me from having these issues? What guarantee can you give?"

Like you say, they build thousands of homes so they inevitably will have a few problems, cars are no different for example but they have the warranty in place and their marque will get nega-advertising for failing to sort a customer out. The latter has happened to PH so let's hope they've done some sorting of their shit to prevent appearing on Watchdog again Smile
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chickenstrip
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PostPosted: 12:21 - 03 Aug 2015    Post subject: Reply with quote

Ste wrote:
All new builds have got corners cut.

All new builds are pretty much identical.

There won't be nearly enough parking on the estate.

Your garden will be very low maintenance primarily due to being the size of a postage stamp.

Bedrooms? Maybe but some would be better described as being cupboards.

Build quality? Maybe. Laughing

My house was built by Persimmon and rather surprisingly it's not fallen down yet.

The most annoying thing about the house is that I didn't make a lower offer when I bought the place. They offered me less PX than I was expecting therefore I made them an offer which was even lower, I wasn't really expecting them to seriously consider it but they said yes immediately.


I'd look for something that has off-road parking like the one I linked to, but I guess if there's not enough on the estate generally, it could mean problems with people parking across my own drive - that what you're alluding to?

Small, low maintenance garden = Thumbs Up for me, as long as, like the place I linked to, it has a garage (which will be for the bike, and working on it, and some storage, not for actually parking the car in - again, as long as it also has it's own allocated off-road parking, and preferably, that being a drive on the property.

Another reason I'm looking at something like the one linked to; 3 bedroom property for one person, so two bedrooms will be useable for storage, putting up guests etc - not required to be permanently in use as bedrooms.

And obviously, I'd want to look at the property in person, or a near-identical show home at least, before making any decision, so it'd be on the basis of being happy after that too.

Wonder if I could make a cash offer to someone like PH, as I won't be exchanging a property? Thinking

How old is your property now Ste, if you don't mind my asking?
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Ste
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PostPosted: 12:33 - 03 Aug 2015    Post subject: Reply with quote

People get very possessive about the piece of road directly outside their house and many have this idea that they're the only people allowed to park there.

Which can lead to vehicles being reported to the police and or the council as being abandoned. Laughing

Most new homes you'd be putting money down before seeing the property in person and as far as near identical show homes, the whole estate is identical!

Anyone can make cash offers to Persimmon.

This place was built in 2007 and I moved in February 2008.
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chickenstrip
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PostPosted: 12:38 - 03 Aug 2015    Post subject: Reply with quote

Ste wrote:
People get very possessive about the piece of road directly outside their house and many have this idea that they're the only people allowed to park there.



True, but if it happens constantly, then you'd have reason to be annoyed, if people weren't obliging about moving so you could get in and out when you need to.

Would you rather you hadn't bought a new build in hindsight?
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Ste
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PostPosted: 12:56 - 03 Aug 2015    Post subject: Reply with quote

They don't have reason to be annoyed, it's a public road, it doesn't belong to them.

Nobody has any more or less right to park there than anyone else does.

In hindsight would I rather not have bought a new build? Errrrr, not specifically. There are reasons I would want to buy a new build again and there are reasons I wouldn't want to buy a new build again.

I'd say as long as you don't have unrealistic expectations then you shouldn't have any reason to be (too Razz) disappointed.
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natefz6
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PostPosted: 14:22 - 03 Aug 2015    Post subject: Reply with quote

My last place was a new build. Barratt Homes built it and for the most part it was OK. We did have an A4 page of snagging lists when we moved in after 3 months that was down to about half a page and 6 months after that it was down to a few things.

We lived there for 5 years and there were still somethings that they were trying to fix when we moved out. The biggest being that you could not cool the place down. It was great in the winter but in the summer you could not get it below 27C. This meant lots of sweaty nights and fans on 24x7. Get your problems highlighted early and really stick on their back to get them done. NHBC is just a load of bollocks imho, it will cover you if your house falls down but not much else. we tried to get a couple of things done through it (rotting window frames) and they had no interest whatsoever.

New builds are great as for the most part the walls are straight the decoration is in good order and you can move in and make it your own in a few months. My current place it seems every time I try to do something I find another 3 things that need fixing first i.e. strip the wall paper and the plaster falls off.

Would I buy new build again... yeah but as mentioned keep your expectations in check, make sure you report things quickly when they go wrong and then set a reminder to badger them every week/day until its fixed.
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chickenstrip
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PostPosted: 16:13 - 03 Aug 2015    Post subject: Reply with quote

Ste wrote:
They don't have reason to be annoyed, it's a public road, it doesn't belong to them.

Nobody has any more or less right to park there than anyone else does.



There's being within your rights, and there's being an inconsiderate bastard, and that's all I'm saying on the subject Smile
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Ste
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PostPosted: 05:52 - 04 Aug 2015    Post subject: Reply with quote

It's a road, anyone can park there. You own the house, you do not own the piece of road outside your house. Rolling Eyes

Nate mentions not being able to cool the house, I see that as being a feature which means you don't need to heat the house. Razz

Seriously though, new builds are incredibly well insulated, with just a few computers running in winter you might need to have the back doors wide open, lots of windows open and the house will still be too hot. Laughing Having the loft hatch open helps to keep the house at a cool temperature if you find it too much like a sauna.
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grr666
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PostPosted: 06:34 - 04 Aug 2015    Post subject: Reply with quote

New build = ideal rental property.
Older brick built house = Ideal home.

I buy new builds for rental purposes. They are easy and cheap to fix even after quite catastrophic damage.
If necessary you could replace an entire wall in an afternoon if you had to. I echo the points about size.
I recently turned a 90's built 3 bedroom house into a 2 bedroom house before I let it. The smaller rooms were silly small.
Inadvertently I ended up making the place into one of the largest 2 bed places on the estate. The living areas
are sized often according to how many bedrooms the places have, so mine has a 3 bedroom sized kitchen,
bathroom and lounge but only two double bedrooms. However, luckily for me virtually nothing else on the
estate has a pair of evenly sized double bedrooms. Makes it an ideal layout to be a shared let as well, which
as a landlord gives me more tenanting options.

On the plus side new builds tend to be very well insulated, but I've heard many complain that they are
too warm to live in. Also I've found they often could be better ventilated than they are, if they are
very warm but not well vented then damp can occur.

The reason for the cracks appearing etc is that modern building methods have changed a lot. And not for
the better IMO. These days, they don't even plaster walls anymore, they dot and dab plasterboard direct to
block work or screw it to stud framework, smooth a bit of joint filler over the join and sand down. That's it.
But houses move, more than a lot of people might think, and whilst you can 'chuck houses up quickly' using
modern methods, durability is compromised as a result. That movement is usually revealed as
cracking in walls and ceilings, more often than not where two boards meet.

Personally I prefer a more solid house to live in, but old houses come with their own pitfalls too.
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andyscooter
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PostPosted: 07:05 - 04 Aug 2015    Post subject: Reply with quote

only horror story I have heard is round here there is a load of new homes built on an old factory

mate bought one and when he came to sell it they had a survey done

turns out the house will be pretty much a wreck by the time a mortgage is paid off

luckily the bloke bought it outright so he never had a problem

the company bought it back off him for what he paid he moved into a older house with a garden aand room to get round a bed in each room
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Ste
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PostPosted: 07:08 - 04 Aug 2015    Post subject: Reply with quote

Built on an old factory? Pffft, this place is built on a plague burial ground. Mr. Green
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arry
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PostPosted: 07:11 - 04 Aug 2015    Post subject: Reply with quote

grr666 wrote:
New build = ideal rental property.
Older brick built house = Ideal home.


The reason for the cracks appearing etc is that modern building methods have changed a lot. And not for
the better IMO. These days, they don't even plaster walls anymore, they dot and dab plasterboard direct to
block work or screw it to stud framework, smooth a bit of joint filler over the join and sand down. That's it.


If you're lucky it's built that well. Modern methods of construction cause me nightmares beyond belief. We took on a crescent shaped block of flats up to 7 storeys in places worth a rebuild of £100m plus. Investigated the construction and it was concrete frame / form but the external walls were a cement board, then 60mm expanded polystyrene flicked over with a tight coat of coloured render. That's it. It had a fire rating of 20 minutes from inside to out - in other words if a flat had a small fire occur it would spread to the external all in 20 minutes and then the whole building would be alight

Ridiculous
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Ste
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PostPosted: 07:16 - 04 Aug 2015    Post subject: Reply with quote

Load bearing walls are made from paper mache. Thumbs Up
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chickenstrip
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PostPosted: 09:27 - 04 Aug 2015    Post subject: Reply with quote

This point about new builds being difficult to keep cool in the summer is of relevance to me, and something I had not thought about. It's something that definitely goes in the minus column, but not a deciding factor on it's own. On the other hand, if that makes them cheaper/easier to keep warm in the winter, that's a plus. The fact that I'm looking to buy somewhere around Cumbria might mean the keeping cool bit won't be a problem, and the keeping warm bit will be more important!

On balance, I'm still veering away from new builds, but I guess it will depend partly on what's available in my region of choice when the time to buy comes, which hopefully will be soon, as we have an agreed sale on this property. Mind you, been there before Rolling Eyes
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Ste
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PostPosted: 09:36 - 04 Aug 2015    Post subject: Reply with quote

Being cheaper to heat in winter out weighs the house getting hot in the summer. Razz
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chickenstrip
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PostPosted: 09:45 - 04 Aug 2015    Post subject: Reply with quote

Ste wrote:
Being cheaper to heat in winter out weighs the house getting hot in the summer. Razz


For most maybe, but I have a specific problem with the heat. Although as I'm more of an outdoors person, that's mitigated somewhat. I don't think a hot, stuffy house would be a major problem, and beggars can't be choosers, but it's just one more (small) factor to consider. I'm used to having fans on at night in summer, so really no big deal I suppose.
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Ste
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PostPosted: 10:07 - 04 Aug 2015    Post subject: Reply with quote

As my new build is actually 8 years old, I wonder how much more oven like new builds are now. Laughing
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grr666
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PostPosted: 10:11 - 04 Aug 2015    Post subject: Reply with quote

To add balance - Common issues with old builds.

Old wiring, and often lower rated than equivalent wiring would be to current regs. Often still using old bakelite
fuse boxes,and plug in rewireable fuses. Costly bringing up to modern spec and safety.

Old plumbing, Imperial sized copper pipe, lead and iron pipework. Always costly having any extensive plumbing work done
especially if you are paying someone else to put it right.
Clay UG pipework/drains can also a bit of a ballache.

Old knackered blown plaster - could be anywhere and everywhere.
Factor about £400+ per room to have fully replastered.

Mortar failure - Repointing is tedious and messy, potentially entire wallsmay need rebuilt.

Brick tie failure - The little wire rods holding inner and outer skins together and also apart. When these rust through
(often when cavity insulation is put in the walls) it's a painfully expensive and disruptive task to renew them.
The walls lose a lot of strength if left. Personally when building I would always spec stainless brick ties but few do.

Subsidence - the planting around houses is usually about the same age as the houses themselves.
Old houses are often found near BIG trees for that simple reason.
Big trees = big roots = foundation damage = subsidence = underpinning = HOW MUCH!?!

Roofs- At 50 years old most are usually due at the very least new felt and flashings and general repairs to guttering
and suchlike. Ranging up to joist replacement, new battens felt and tiles. Expect a bill of about 3-4k to replace/renew a roof.

and lastly my favourite.
I call it lucky dip. The art of discovering then undoing and renewing any possible combination of
bodged repair jobs by previous owners/tradespeople with no aptitude for such work. On every job I do
I find some of these. Ranging from ineffective repairs to the downright dangerous.

A recent example being plaster coving put up by the last owner in 1 metre lengths using no more nails
instead of cove adhesive. It looked shit from every possible angle. There were about 4 joints per wall
and each and every one was either pissed or about 10mm out and then clumsily filled with more no
more nails Laughing It's no hassle putting up 3m lengths if you use the right adhesive but Joe Schmo obviously
never knew that. I had to chisel that bastard old coving off in the end, the no more nails damaging
the plaster underneath and meaning a whole lot of making good had to be done before renewing it.
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winz
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PostPosted: 13:13 - 04 Aug 2015    Post subject: Reply with quote

andyscooter wrote:
only horror story I have heard is round here there is a load of new homes built on an old factory

mate bought one and when he came to sell it they had a survey done

turns out the house will be pretty much a wreck by the time a mortgage is paid off

luckily the bloke bought it outright so he never had a problem

the company bought it back off him for what he paid he moved into a older house with a garden aand room to get round a bed in each room


My parents live next to the new estate that was built on the medals office. There used to be a pond at the end and by the looks of things they just filled it up and built over it. No consideration taken as to where that water will go when it rains heavily.

Saying that, new builds do go up very quickly, but they don't feel the same, especially in comparison to my current place in Bristol.
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JP7
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PostPosted: 13:34 - 04 Aug 2015    Post subject: Reply with quote

I've only ever bought new builds and I haven't had any major problems. I've had issues but they've been more irritating than a major issue.

There are always the "snagging" problems such as sinkage cracks in walls. There are a couple of wonky radiators in my current place, the extractor fan in the bathroom blew up after two weeks, and the mixer valve under the bath was fitted the wrong way round ensuring that when I had manflu and wanted a nice warm bath, I had a choice of cold... or colder water. That particular one prompted an irritated phone call to the builder's customer service line, and a plumber was out the next day to rectify it.

But that's what they're there for, I like the fact that I can report faults within two years and have them fixed free of charge.

I work a 60 hour week, and the last thing I want is to come home and find I have to spend my time off decorating, or ripping out kitchens. I like the convenience of a new build because I can just move in and live there.

I also like to play the game and get a deal, which is more fun with a house builder than a private seller. When I bought my current place, I got 5% off the price, they paid the stamp duty and legal fees. They laid the turf, and installed an 8x10 shed with light and power, and a footpath up to it. I also picked my kitchen, bathroom, door handles, tiles, flooring, paint colour, everything. I did quite well. Laughing
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