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Oldie
Brolly Dolly



Joined: 05 Dec 2010
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PostPosted: 17:50 - 25 Apr 2016    Post subject: BMW Engine Paint Reply with quote

Not sure if this is typical BMW paint flaking from the underside of the sump or an isolated bit of stone damage. Washed the bike today and the rest of the block is perfect. (2014 F800, 4k miles).

Anyway, my first instinct is to simply abrade the edges, prime then paint. B&Q barbecue black paint suitable?

I suppose that i could go back to BMW (still under warranty) but the guy will just say "stone damage sir - go away" Don't know if I could blame them either?

https://lh3.googleusercontent.com/-OjLtLU6Mmt0/Vx5W7zCumHI/AAAAAAAAFNg/DDx0r3Nmzo0F52aZlSQC9rtz7UBHR0IdQCCo/s800/IMG_20160425_182533398.jpg
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andys675
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PostPosted: 18:49 - 25 Apr 2016    Post subject: Reply with quote

you'll probably find it's powder coated, get some paint on it before it corrodes and gets underneath the rest of it
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Ariel Badger
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PostPosted: 18:51 - 25 Apr 2016    Post subject: Reply with quote

It looks like it has leaked oil, is that a tiny pinhole next to the rib on the left?
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Oldie
Brolly Dolly



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PostPosted: 19:07 - 25 Apr 2016    Post subject: Reply with quote

Ariel Badger wrote:
It looks like it has leaked oil, is that a tiny pinhole next to the rib on the left?


Its probably just the bike drying off but I'll have a closer look tomorrow.

I guess that it won't do any harm if I email the pic to the dealer, if only to register the situation before the warranty expires in June.
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Rogerborg
nimbA



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PostPosted: 19:51 - 25 Apr 2016    Post subject: Reply with quote

Not stone damage, they all do that. My 2012 is starting to go big style under there. Doesn't hurt to ask, but I'd be astonished if BMW will even admit to the (very real) issue, let alone do anything about it.

When winter ends, sometime around August, I'll be cleaning mine off and then applying Hammerite/Waxoyl underbody seal, since that's exactly what it's for. I'm just hoping it adheres to the alloy.
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bash87
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PostPosted: 21:38 - 25 Apr 2016    Post subject: Reply with quote

Have you owned the bike from new? Is it on finance?

I made BMW FS replace the sump cover on my old F800R under warranty.

Took a few e-mails and a couple of calls, but I insisted that BMW are aware that there is an on-going issue with the type of paint used on that particular part, and that it was not fit for purpose and that the paint flaking in that area is a direct result of this.

I have to say, for all the dealership hype of BMW service being a cut above any other marque (I was pointed toward the free fancy coffee in the showroom as evidence...), they wriggled harder than any insurance company I've ever dealt with.

They tried to fob me off with the 'well, we don't know what the bike has been ridden through, it's what road salt does to paint'.

I swiftly replied that they clearly know there is an issue with the part as previously stated, that the popular online forum F800Riders cites many examples of BMW quietly swapping the part for other affected machines, that I don't give a damn what the bike was ridden through, I don't expect them to welch on service required due to shoddy workmanship given the amount of existing recalls in the range already (mine also had the switchgear recall previous to this issue), and finally that I had taken reasonable precautions relative to my generally low mileage (I provided receipts for twice-yearly valets and full ACF 50 treatments at the BMW main dealership...).

One week later, I'm tooling around with a nice new sump cover, with the promise that the paint coating on that part had been changed so that the issue would not happen again.
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MCN
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PostPosted: 23:21 - 25 Apr 2016    Post subject: Reply with quote

BMW use Water Colours to paint their bikes. Smile

You obviously were using the wrong shampoo to wash it. Smile
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Rogerborg
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PostPosted: 08:34 - 26 Apr 2016    Post subject: Reply with quote

bash87 wrote:
I made BMW FS replace the sump cover on my old F800R under warranty.

I am astonished! Shocked

Good on you for sticking with it. Other people have been royally fobbed off.

How old was your 'R' and when did they tell you that the issue had been sorted? I'm wondering if my 2012 GS is allegedly "sorted" or not.

bash87 wrote:
I provided receipts for twice-yearly valets and full ACF 50 treatments at the BMW main dealership...

Mine gets a bucket of soapy water before its MOT, whether it needs it or not, and a tin of Waxoyl is £5.99. Wink

It's actually not that big an issue for me, but the #VictimBlaming from BMW is what ensures that they'll never see another penny from me.

Not that they care, given that their goal is to lease them out new on PCP then flog them off to unsuspecting punters once they're out of warranty.
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yen_powell
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PostPosted: 08:48 - 26 Apr 2016    Post subject: Reply with quote

One of my past times is to go on UKGSer website and listen to all the moans about peeling paint and the resulting warranty claims, usually resulting in a complete engine change.

I also like to read all the leaking/exploding shaft drive stories.
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bash87
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PostPosted: 13:14 - 26 Apr 2016    Post subject: Reply with quote

Not only did they change the part for me, they also compensated me for time spent getting them to take it seriously... Enough for me to buy a brand new Leo Vince can :wink:

The bike was a 2012 F800R, and I had the work done early 2015. I was second owner from new, 6k miles on the clock.

Funny thing was, the bike had run out of warranty when I noticed the issue. I argued that as it's a well-documented defect, and as the bike was supplied under a BMW FS finance agreement, I didn't actually own it yet and would be happy to reject it as not fit for purpose (I had made sure to clearly state in the dealership I needed a machine for my all-year, all-weather commute).

When you start throwing terms like 'multiple defects', 'recall', 'reject', and 'not fit for purpose' around, I think they give in to get rid of you. Worked for me.

As for ACF 50, swear by it. I got full whack when I traded the BMW in, looked better than the day I picked it up from the showroom, despite being kept outside and ridden through two winters... The 125 I had previous to this fell apart after one winter with no ACF. 'Twas a Suzuki though, so... rust.
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MCN
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PostPosted: 16:09 - 26 Apr 2016    Post subject: Reply with quote

Two or three years ago or more the gm for BMW uk Adrian Sumfukir admited to MCN (the paper) that the early quality control issues on many BMW bikes was mainly down to them being rushed out of factories to meet demand.
What's the tucking excuse now?

I over researched this whole deal when I was smitten by the BMW build quality lurgie.
My first mistake was accepting Douglas Park Motorrad EK Scotland as a BMW dealer.
The fact is they aren't. They are as competent at dealering as BMW are at getting paint to stick.
The dealer I boughtnthenbike off said that would have had a better chance against BMW if I'd submitted a claim through their workshop as they would have presented a stronger arguementnfor me. Other dealers have agreed with that.
From the stuff I read on BMW forums it depends heavily on your dealers clout with BMW and how they present the claim for you. Lots of folk have got better results. I should have got something having bought 3 BMWs off the bastarts.
My last BMWs Very Happy
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bash87
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PostPosted: 18:45 - 26 Apr 2016    Post subject: Reply with quote

My view was that dealerships exist to sell machines and the (arguably) necessary servicing... I wouldn't trust what is essentially a building full of sales staff to champion a serious quality control concern on my behalf.

Sure, on little issues the stearlership may consider making it right to keep your custom, but on a big job or with expensive parts...

It has to be the manufacturer or the finance company.

If you own it outright, go straight to BMW Motorrad UK, and copy in any e-mail addresses you can find on the 'net for BMW HQ.

If you financed it, get straight on to the finance company.

You don't have to take their shit, or let them supply you a sub-standard product. Smash the fuck out of them. Call them every day, follow up with e-mails, blow up all their social media accounts, contact the Ombudsman if your particular situation allows.

Squeaky wheel gets the oil.

Or, if you can't be arsed, I've heard sanding it back, cleaning it, and then a nice thick coat of Hammerite will produce acceptable results.
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MCN
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PostPosted: 13:26 - 27 Apr 2016    Post subject: Reply with quote

bash87 wrote:
My view was that dealerships exist to sell machines and the (arguably) necessary servicing... I wouldn't trust what is essentially a building full of sales staff to champion a serious quality control concern on my behalf.

Sure, on little issues the stearlership may consider making it right to keep your custom, but on a big job or with expensive parts...

It has to be the manufacturer or the finance company.

If you own it outright, go straight to BMW Motorrad UK, and copy in any e-mail addresses you can find on the 'net for BMW HQ.

If you financed it, get straight on to the finance company.

You don't have to take their shit, or let them supply you a sub-standard product. Smash the fuck out of them. Call them every day, follow up with e-mails, blow up all their social media accounts, contact the Ombudsman if your particular situation allows.

Squeaky wheel gets the oil.

Or, if you can't be arsed, I've heard sanding it back, cleaning it, and then a nice thick coat of Hammerite will produce acceptable results.


Not quite. You may be correct in principle but principles mean nowt in court.
I know how to speak to a manufacturer and have had results by lettering them before.
I this case I have a weight of evidence against the OEM but I need to take them to court and to do that requires a lawyer which would cost minimum £2500. Win or lose I don't recover costs. BMW build their defence on that staple. I tried small claims but that is not a simple matter either. You still need a proper legalised claim in court or it ain't gonna fly.
I have a drawer full of the tshirts.
FYI the dealer's say so can provide the easiest path to justice. You just need to present to the right sort of dealership.
And it shouldn't be such a feminist lottery but c' la vie. Smile
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Rogerborg
nimbA



Joined: 26 Oct 2010
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PostPosted: 15:54 - 02 May 2016    Post subject: Reply with quote

Aargh, I had a look at mine today and from a few chips last autumn it's pretty much all flaked off over winter. You'll want to nip that in the bud early doors, I'm looking at having to get the sump off now to repaint it. Sad
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MCN
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PostPosted: 16:08 - 02 May 2016    Post subject: Reply with quote

Rogerborg wrote:
Aargh, I had a look at mine today and from a few chips last autumn it's pretty much all flaked off over winter. You'll want to nip that in the bud early doors, I'm looking at having to get the sump off now to repaint it. Sad


Mine went overnight or there-abouts.

The thing is, if the paint is not put onto properly prepared surface it isn't going to stay on.
Some say it's because of water based solvents used in the paint.
But the water in water based paint is really only a carrier.
BMW's most popular colour is now 'Temporary' (Flat or Metalic on request)

I may get the wire brush and detol out and treat my scabby bits to some TLC.
It does need a very detailed process to be worth while or it will become an annual event. Smile
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Oldie
Brolly Dolly



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PostPosted: 17:23 - 02 May 2016    Post subject: Reply with quote

It was actually a bit worse than I first thought.

However, my friendly classic bike mechanic has just offered to sand down and re-paint next weekend - no need to drop the sump.

https://lh3.googleusercontent.com/-EwZjo_dZ_Hk/VyChLRuB--I/AAAAAAAAFOg/FafO3WBzeZI_c_nKQbxjxVSK-7tamKzbgCCo/s800/003.JPG
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MCN
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PostPosted: 17:28 - 02 May 2016    Post subject: Reply with quote

Oldie wrote:
It was actually a bit worse than I first thought.

However, my friendly classic bike mechanic has just offered to sand down and re-paint next weekend - no need to drop the sump.

https://lh3.googleusercontent.com/-EwZjo_dZ_Hk/VyChLRuB--I/AAAAAAAAFOg/FafO3WBzeZI_c_nKQbxjxVSK-7tamKzbgCCo/s800/003.JPG


Pardon my oar...

To get the paint to stick you may need to acid etch the bare metal.

It is very difficult to guarantee efficaciousness of the job unless you get past the fat and right into the meat.
If it has already flaked then the shit migrates under the paint. That is why BMWankers fit new engines and don't re-paint their failed ones.
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Rogerborg
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PostPosted: 22:43 - 02 May 2016    Post subject: Reply with quote

Yup. A half arsed job will need redone frequently. I mean, I'll probably end up doing that, but long term it would be best to get the sump off, remove all of that unbonded paint (the rest of it will go sooner or later), clean up, etch and put on eleventy coats of black.

Like BMW/Rotax should have done in the first place.
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Rogerborg
nimbA



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PostPosted: 16:59 - 11 May 2016    Post subject: Reply with quote

Frak me ragged, £20 for the sump gasket. In-situ bodge here we come.

Oldie wrote:
However, my friendly classic bike mechanic has just offered to sand down and re-paint next weekend - no need to drop the sump.

Did happened?
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Oldie
Brolly Dolly



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PostPosted: 17:06 - 11 May 2016    Post subject: Reply with quote

Rogerborg wrote:

Did happened?


Was meant to be last weekend, but no, it didn't happen.

Almost forgot about it as I've been doing zillions of miles during the heatwave Cool

Going to get it looked at next week (possibly by both BMW and Classic guy.
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Oldie
Brolly Dolly



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PostPosted: 12:02 - 08 Jun 2016    Post subject: Reply with quote

I finally got round to calling Park's Motorrad again to see when they could look at my sump so they suggested that I just bring it round (this morning) for a look-see.

Well, a quick inspection suggested that it was a valid warranty claim and the part has been ordered - they'll call me when it arrives and book me in.

Have to say, I continue to find their customer service top notch - no hard ball, just reasonable guys Thumbs Up
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stinkwheel
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PostPosted: 12:10 - 08 Jun 2016    Post subject: Reply with quote

BMW never used to paint their engines at all and any 1950's BMW you see still has the kind of dull aluminium lusture they came out of the factory with.

Seems they must be using inferior alloy these days.
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Oldie
Brolly Dolly



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PostPosted: 12:28 - 23 Jun 2016    Post subject: Reply with quote

Job now completed Very Happy Surprisingly, it looked quite involved and took a couple of hours, all in.

Pleased with Park's customer service (again).

https://lh3.googleusercontent.com/-Xa4gNENm3ag/V2vUJxEWFtI/AAAAAAAAFYA/R4sQlc5siDIul8nKMqxRK9Ibs7AcHvLrwCCo/s800/IMG_20160623_130418693_HDR%255B1%255D.jpg
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MCN
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PostPosted: 15:55 - 23 Jun 2016    Post subject: Reply with quote

stinkwheel wrote:
BMW never used to paint their engines at all and any 1950's BMW you see still has the kind of dull aluminium lusture they came out of the factory with.

Seems they must be using inferior alloy these days.


It has very similar material proprieties to Lacquered Stucco.
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MCN
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PostPosted: 15:59 - 23 Jun 2016    Post subject: Reply with quote

Oldie wrote:
Job now completed Very Happy Surprisingly, it looked quite involved and took a couple of hours, all in.

Pleased with Park's customer service (again).

https://lh3.googleusercontent.com/-Xa4gNENm3ag/V2vUJxEWFtI/AAAAAAAAFYA/R4sQlc5siDIul8nKMqxRK9Ibs7AcHvLrwCCo/s800/IMG_20160623_130418693_HDR%255B1%255D.jpg


I would tell the fat cnut who I was 'dealing' with to his face that 'he is a fat useless cunt'.

Next time you speak to him you can mention that I called him out.

He is a twat.
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