TV starting to play up. 22 months old.

[DrSnoosnoo]

Bought original TV from Argos way back in November 2013. The speakers suddenly started to crackle after around 9 months usage so I took it back, and got a replacement, incidentally a better model of the TV (only a peasant Bush brand) and even a partial refund!

Now this replacement tele is starting to niggle after 22 months. This issue, right now, is just an annoyance. Sometimes it just won't turn on from standby. This means, wait for it, having to get up. From the couch! dig behind the tv stand thingymajig and unplug it, wait, plug it back in.

I know the issue isn't exactly huge but I worry if this could be the sign of a component failing/failed.

SOGA is no longer around is it? There's a new version, I think. Would it be reasonable for me to take it back to Argos and say, fix it or replace it after 22 months? I'd say it would be fine, I still have the receipt in my trusty file of important receipts. The TV was just shy of £400, I'd hoped it would last at least 5 years.

Advice would be appreciated.
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I'm Sam; Northern, Ginger, Lover
Did have: '95 ZZR600 '83 CG125 '97 ZZR1100 '15 Hypermotard 821 SP Do Have: '10 ZX10R

[M.C]

How long was the warranty? TVs often come with 3 or 5 year ones, but if it's the standard 12 months then you're probably out of luck, although I have had out of warranty replacements with some companies (after contacting them directly rather than the retailer).

[DrSnoosnoo]

[Ste]

I'd have thought the Sale of Goods Act is still applicable because it was the legislation at the time of purchase.

It's either this part of the SoGA
https://www.legislation.gov.uk/ukpga/1979/54/section/14
or this part of the Consumer Rights Act
https://www.legislation.gov.uk/ukpga/2015/15/section/9/enacted

It's perfectly reasonable for you to take it back to Argos and say, fix it or replace it after 22 months.

[skatefreak]

Our TV just just started playing up...
Sounds like its shorting at the on/off switch and is just outside the 3 year warranty.
I'm sure this kind of thing is supposed to be illegal now

[Polarbear]

I bought a TV from Tescos many years ago that died after about 15months. 12 month warranty. Tescos replaced it, no quibbling.

However since then I've paid for branded TV's. LG & Samsung and both are still going well after 4 years for the LG and 6 for the Samsung.

I wouldn't buy a Bush or a Baird or any of these generic cheapys from a supermarket again.
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Triumph Trophy Launch Edition

[MarJay]

The sale of goods act says that good should be free from defect for a 'reasonable amount of time'

For electronic goods this has traditionally been considered to be six years. Take it back to Argos and complain. Show them the receipt and they should accommodate you. If they don't immediately politely ask if you can speak to a manager.

When I worked selling TV's (in Sainsburys), the managers would always replace items like this.

I don't expect the consumer rights act to have changed the substance of the SOGA really.
____________________
British beauty: Triumph Street Triple R; Loony stroker: KR1S; Track fun: GSXR750 L1; Commuter Missile: GSX-S1000F
Remember kids, bikes aren't like lego. You can't easily take a part from one bike and then fit it to another.

[DrSnoosnoo]

Thanks for the replies.

I don't think they sell the model I have anymore. So I suppose they'd offer to repair it, although they didn't last time. They said, we don't make it, so check the catalogue, that's why we got the "upgraded" smart version when the speakers broke.

If they offer to repair I'll happily accept. If they exchange, I think I'll be seeing if I can pay the extra to get a more reputable brand.
____________________
I'm Sam; Northern, Ginger, Lover
Did have: '95 ZZR600 '83 CG125 '97 ZZR1100 '15 Hypermotard 821 SP Do Have: '10 ZX10R

[M.C]

[DrSnoosnoo]

[chris-red]

I like LG, I bought one it went strong for 5 years till I wanted an upgrade, got almost half my money back flogging it on eBay, bought another one and that has been going 4 ish years too, no problems whatever. Bought another one for my office a few months back it's only been 3 months but it is still in great shape.
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Well, you know what they say. If you want to save the world, you have to push a few old ladies down the stairs.
Skudd:- Perhaps she just thinks you are a window licker and is being nice just in case she becomes another Jill Dando.
WANTED:- Fujinon (Fuji) M42 (Screw on) lenses, let me know if you have anything.

[mudcow007]

Slight hijack, but ive got a Samsung telly, Tivo is connected to input 2 as input 1 is freeview an is not connected.

If I Watch tv, turn it off, turn on again an it defaults to input 1

So basically every time I turn the tv on i need to switch sources...its getting on my tits

Nice TV though

[M.C]

[mudcow007]

Yes!!

I reckon a song could help my plight....

I will instagram him

[DrSnoosnoo]

[MarJay]