Insurance question.

Kentol750 · World Chat Champion Joined: 24 May 2016 Karma :

I've used many companies over the years, currently paying 270 for my bike as it was the first registered in the UK.

However....I would like some recommendations rather than 'don't go there' posts. I know who's shafted me over the years, and who's been good.

Tl.Dr... your recommendation please...
Customer service over low cost.
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Some bikes.

arry · Super Spammer Joined: 03 Jan 2009 Karma :

Define customer service?

Kentol750 · World Chat Champion Joined: 24 May 2016 Karma :

Using the company when your circumstances change.
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Some bikes.

Kentol750 · World Chat Champion Joined: 24 May 2016 Karma :

Getting paid after a claim.
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Some bikes.

Rogerborg · nimbA Joined: 26 Oct 2010 Karma :

Yorkshire Geek · Scooby Slapper Joined: 02 Jun 2015 Karma :

c_dug · Super Spammer Joined: 04 Sep 2007 Karma :

M.C · Super Spammer Joined: 29 Sep 2015 Karma :

None of them are your friends, they can all be shitty come claim time. The best you can do is find one that suits your needs, regarding admin charges for switching bikes* etc.

* Paddy gave me a list Smile

Kentol750 · World Chat Champion Joined: 24 May 2016 Karma :

Ok then.
Who do I avoid like the Plague?
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Some bikes.

P.addy · *Formerly known as* P. Joined: 14 Feb 2008 Karma :

TheArchitect · World Chat Champion Joined: 26 Dec 2013 Karma :

Bennetts

Been with them on and off for a few years.

Their customer service is decent enough and are relatively quick to process things. Recently made a claim for theft and was dealt with in a very professional manner. No quibbles when it came to getting me covered for new bike either and even threw in a discount to offset loss of NCB from the theft.

Their underwriters on the other hand (Axa) were not so efficient and it took a lot of phone calls and a complaint email to get things moving along.
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GSXR 600 K6 - Stolen
GSXR 600 K6 - Stolen
MT09 - Almost stolen

Kentol750 · World Chat Champion Joined: 24 May 2016 Karma :

Thanks for all responses, currently looking at 90 with Bennetts or 130 with their add ons.
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Some bikes.

Polarbear · Super Spammer Joined: 24 Feb 2007 Karma :

Heard shitty stories about pretty well all the big ones so I just go for the cheapest quote with the smallest excess (fully comp as my bike was expensive).
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Triumph Trophy Launch Edition

Kentol750 · World Chat Champion Joined: 24 May 2016 Karma :

Excess...compulsory only ranged from £175 (devitts) to £750 (mce). Always gone fully comp with anything over 2k value.
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Some bikes.

P.addy · *Formerly known as* P. Joined: 14 Feb 2008 Karma :

Ste · Not Work Safe Joined: 01 Sep 2002 Karma :

definitelyinc... · Trackday Trickster Joined: 09 Nov 2016 Karma :

Correct me if I'm wrong but aren't all insurance companies going to treat you like crap?

You know, all they really want is money, and they don't want to give you money.

P.addy · *Formerly known as* P. Joined: 14 Feb 2008 Karma :

Wonko The Sane · World Chat Champion Joined: 20 Jan 2013 Karma :