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LearnerLEGAL |
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LearnerLEGAL Derestricted Danger
Joined: 19 Nov 2018 Karma :
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linuxyeti |
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linuxyeti World Chat Champion
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Ste |
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Ste Not Work Safe
Joined: 01 Sep 2002 Karma :
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Posted: 11:01 - 12 Feb 2019 Post subject: |
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Log book is the v5.
You should go and get the service history book thing from them, it's yours and they've got no right to keep it.
Wonder what they're trying to hide from you because it's not the previous owners details. |
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grr666 |
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grr666 Super Spammer
Joined: 16 Jun 2014 Karma :
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Posted: 12:22 - 12 Feb 2019 Post subject: |
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Yeah, something stinks here. That book is yours. Ask Mr bike salesman and supposed expert on communications law what
would have happened had you bought that same bike privately? Firstly it's pretty impossible to buy a bike privately without
first knowing the address of its current owner. How does his law get around that?
Lets say I was selling a bike privately. I've had absolutely no government information telling me I'm committing any
offence by handing over all the paperwork, V5 green slip, service manual, old receipts. MOTs and whatnot. If I'm doing
something criminal by handing those things over, then where was the press campaign telling everyone what to not do in
future when selling a vehicle. When SORN came in there was a national information campaign, same with RFL discs being
abolished. But we've heard nothing whatsoever about this. I suggest that neither have your bike dealer and they're making it
up as they go along. Your mans BS-ing you and taking you for a mug.
It's fair to say some manufacturers only use an online records keeping system for service information
as opposed to giving the buyers of their vehicles a hard copy book when they buy a car. For example, Mazda do this.
And some do both, keep online records and give you a book to stamp. for instance Volkswagen. But if a book exists
then its yours, the manufacturers intention was that it was given to you along with the vehicle. I have 4 vehicles in my
house at the moment. All 4 have a service/maintenance book and I'm in possession of all four of them. Maybe you can clarify
his position with an email to Honda UK asking who made their franchisees lifelong guardians of service books?
Moreover, if someone other than Honda carries out planned service work, (which won't invalidate manufacturers warranty
btw) where can that be recorded if Honda are sitting on a stacks of service books that should be with the owners
of their products?? If that's what their FRANCHISEE is doing, I don't believe it's at Honda UKs request and Honda may
be very interested to know exactly what this dealership is telling their customers. ____________________ Currently enjoying products from Ford, Mazda and Yamaha
Ste wrote: Avatars are fine, it's signatures that need turning off. |
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trevor saxe-coburg-gotha |
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trevor saxe-coburg-gotha World Chat Champion
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doggone |
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doggone World Chat Champion
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Freddyfruitba... |
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Freddyfruitba... World Chat Champion
Joined: 20 May 2016 Karma :
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Posted: 13:36 - 12 Feb 2019 Post subject: |
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grr666 wrote: | Yeah, something stinks here. That book is yours. Ask Mr bike salesman and supposed expert on communications law what
would have happened had you bought that same bike privately? |
But the GDPR law (which is what this is about) only applies to businesses though (like property letting ).
grr666 wrote: | But if a book exists then its yours, the manufacturers intention was that it was given to you along with the vehicle. |
So what if that's what the manufacturer's intention was? If the law gets changed to make that practice illegal, then so be it.
I personally don't know whether handing over service records which contain the personal details of previous owners without their permission constitutes a breach of GDPR regulations, but to be honest it wouldn't surprise me at all if it did - I mean, why wouldn't it? It makes no difference being hard copy rather than electronic data, for instance. Given the huge potential financial penalties (4% of annual turnover) it doesn't surprise me at all that some dealers are playing it safe (my recent dealer-purchased bike didn't bother at all, which did surprise me a bit, although I was of course pleased to receive the FSH).
[EDIT: just found this interesting article on a motoring legal website opining that it's OK to pass on a service history, basically because the previous owner of the vehicle has deliberately made it available with that intention in mind.]
I can forsee future service sales invoices being designed with tear-off sections with the customer's personal details on, to enable the invoice to be passed on in future.
trevor saxe-coburg-gotha wrote: | I strongly suspect the logbook is not what you think it is.
As stated above, it's the V5. A 4 page A4 sized document. Nothing to do with service history at all. |
Has to be said that it's a bit bizarre that V5s are still known as log books though, innit? I mean, given that actual 'logbooks' were phased out in the 1970s? Unsurprising that there's some confusion among whippersnappers of under 50. ____________________ KC100->CB100N->CB250RS--------->DL650AL2->R1200RS->R1250RS |
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LearnerLEGAL |
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LearnerLEGAL Derestricted Danger
Joined: 19 Nov 2018 Karma :
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Pete. |
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Pete. Super Spammer
Joined: 22 Aug 2006 Karma :
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Posted: 19:06 - 12 Feb 2019 Post subject: |
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Guess what - the V5c also has the previous owner's details on it
That salesman's ful of it ____________________ a.k.a 'Geri'
132.9mph off and walked away. Gear is good, gear is good, gear is very very good |
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Freddyfruitba... |
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Freddyfruitba... World Chat Champion
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Kentol750 |
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Kentol750 World Chat Champion
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Feasty |
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Feasty World Chat Champion
Joined: 01 Nov 2006 Karma :
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Posted: 11:58 - 13 Feb 2019 Post subject: |
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A few years ago I bought a car 2nd hand from a small car dealers (they sold different size vehicles but just didn't have many cars ), and after a few weeks found a random button hidden away under the dash. I had no idea what it was for and neither did they.
The former keepers details were on the V5, a little digging and I found their phone number online. Rang them and found it was an alarm button, I think I left them a bit disconcerted though by being able to contact them directly.
More recently my F650 has a red flashing dash light, I think it's just a fake alarm light but can't be sure and the wires aren't easy to trace at all. (Interestingly it stops flashing when the engine is running). I checked the V5 and this time there are no previous owner details... shame really, I'd imagine most of us would be interested in the history of older bikes we'd bought.
I'd certainly be happy to share details of my previous bikes if new owners ever got in touch. ____________________ Previous: Aprilia Habana Retro 50cc (beauty), Yamaha SR125 (fell apart), Honda XR125 (nippy little commuter), Honda SLR650 (Geewhizz), Yamaha Diversion 900S (Smoooooth) written off courtesy of a stupid escaped horse.
(7 year gap), BMW F650 (Relaxing ride). Aprilia Caponord ETV1000 (Big and bold). Yamaha FZS600 (got me in trouble too quick!).
Current: Yamaha TDM 900 (Comfy, light but big, power when needed). |
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Freddyfruitba... |
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Freddyfruitba... World Chat Champion
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BTTD |
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BTTD World Chat Champion
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rpsmith79 |
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rpsmith79 World Chat Champion
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Pete. |
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Pete. Super Spammer
Joined: 22 Aug 2006 Karma :
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Posted: 16:03 - 13 Feb 2019 Post subject: |
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I didn't realise that there's no previous keeper details on the v5 anymore. My most recent one has them. ____________________ a.k.a 'Geri'
132.9mph off and walked away. Gear is good, gear is good, gear is very very good |
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andyscooter |
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andyscooter World Chat Champion
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M.C |
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M.C Super Spammer
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TbirdX |
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TbirdX Crazy Courier
Joined: 06 Dec 2015 Karma :
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stinkwheel |
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stinkwheel Bovine Proctologist
Joined: 12 Jul 2004 Karma :
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Posted: 20:41 - 13 Feb 2019 Post subject: |
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If the address is hand written and the document is not part of a "filing system" ordered by that personal data (I suspect it is ordered by the registration number or the "table heap" filing system if it's at a motorcycle dealers) then GDPR does not apply. ____________________ “Rule one: Always stick around for one more drink. That's when things happen. That's when you find out everything you want to know.”
I did the 2010 Round Britain Rally on my 350 Bullet. 89 landmarks, 3 months, 9,500 miles. |
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steve the grease |
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steve the grease Crazy Courier
Joined: 26 Jan 2018 Karma :
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LearnerLEGAL |
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LearnerLEGAL Derestricted Danger
Joined: 19 Nov 2018 Karma :
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Ste |
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Ste Not Work Safe
Joined: 01 Sep 2002 Karma :
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Posted: 12:35 - 14 Feb 2019 Post subject: |
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So they're saying that anyone who buys a used Honda from one of their dealers will no longer get the service history? |
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trevor saxe-coburg-gotha |
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trevor saxe-coburg-gotha World Chat Champion
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Ste |
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Ste Not Work Safe
Joined: 01 Sep 2002 Karma :
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Posted: 14:03 - 14 Feb 2019 Post subject: |
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The thinking is they haven't got a clue what they're talking about and are just making it up as they go along.
We could be approaching the time when it's appropriate for BCF to start phoning the currently nameless dealer to ask questions about service histories. |
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Old Thread Alert!
The last post was made 5 years, 112 days ago. Instead of replying here, would creating a new thread be more useful? |
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