2021 BMW R - 18 Limited Edition Issues

[motorcyclesin...]

Hey guys, I wanted to post something that has been hidden within the BMW community.

A client of mine recently purchased the New 2021 BMW R-18, First Edition. My client was excited to finally receive his bike and immediately put a 100 miles on it. However, to our disbelief, we noticed that the left exhaust pipe started to blow blue smoke. We sent the bike back to the BMW dealership that we purchased it from and they had BMW mechanics evaluate the engine.

BMW deemed that the engine had catastrophic failure. After a few weeks, we were told that BMW would only replace the left cylinder head. My client was not happy with the news, as an engine with “catastrophic failure“ should have fully been replaced.

After doing some research, we noticed that not many criticisms/issues have been reported on the these bikes. It seems that BMW is trying to keep negative reviewers silent. However, another manufacturing issue that came up in the motorcycle community is that the fork head screw is not torqued correctly. I have link a video below for you guys, leave a comment and let us know your thoughts!

https://youtu.be/Tmac8Y6U3uQ

[WD Forte]

Burn it, send it to hell
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bikers smell of wee

[arry]

So your 'client' got unlucky by buying a BMW Boxer engine that likes to eat its own oil. Tell him to get to the back of the queue

But seriously - what you've said is nothing of interest; it's purely a pissing contest between your 'client' and BMW over him crying about having a whole new engine fitted when it could be a very simple assembly failure in the head having caused nack all damage.

In the UK we have 30 days protection under Consumer Rights Act 2015 whereby we'd just hand the bike back and say thanks very much BMW, but you can keep the lardy POS.

[stinkwheel]

As above, in the UK, that would be a case of rejecting the whole vehicle as not of merchentable quality and returning it to whoever you bought it from for a full refund. It's the sellers job to sort it out with the maufacturer/importer.

No need to get a solicitor involved. Perhaps a slightly sharp phone call and a no-nonsense letter, which the government funded consumer rights section of the citizens advice beaurau will be happy to advise on the wording of at no cost.
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“Rule one: Always stick around for one more drink. That's when things happen. That's when you find out everything you want to know.”
I did the 2010 Round Britain Rally on my 350 Bullet. 89 landmarks, 3 months, 9,500 miles.

[MCN]

Absolutely possible that it's a simple head component failure. Not catastrophic as your client says.
The machine may be 'un-useable' as is but if the dealer can repair to As New Condition' and the OEM coughs for it then a repair could easily be the simplest remedy. (If the client doesn't want to wait for a replacement machine.)

This is not catastrophic unless there's also collateral damage to the engine. And that would require an independent engineer to assess. Which takes time, is inconvenient and could cost as much as the repair.

But, as said above, all of this is redundant in UK if sale of goods act is applied within the time constraints.
Having 'accepted' is time based. But does not prevent you seeking redress if thing go wrong later.
An important point of Law is to report any issue to the OEM/Dealer and stop using the failed goods.
Continuing to use means acceptance.
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Disclaimer: The comments above may be predicted text and not necessarily the opinion of MCN.

[A100man]

All BMW riders, drivers, suppliers are Nazi sympathizers and must be shot...

..except K -series, I quite like those.

PS from an early age I was taught that outside the legal profession only whores and hairdressers have 'clients' - which are you?
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Now: A100, GT250A, XJ598, FZ750, SL1000

Then: Fizz, RS200, KL250, XJ550, Laverda Alpina, XJ600, FZS600, Skorpion

[MCN]

[Polarbear]

[motorcyclesin...]

Problem was BMW Mechanics told us catastrophic failure. They then contact BMW in Germany and then the Head of BMW in North America. Neither of them responded for weeks. I wrote multiple emails back and fourth to them and they decided to replace the head. My client, which I assist with his collection of motorcycles was not happy because they deemed it was a catastrophic failure then changed their minds. As my first video on youtube, it may not have conveyed that well LOL.

[Robby]

No one gives a shit about your video.

Hand the bike back, get your money back. If you can't do that, elect better politicians.

Regardless of the price of a vehicle, no-one is in the least surprised when a dealership fixes the problem by replacing the broken part, rather than by replacing more bits than are necessary. Either it works - then fine - or it doesn't work. Then you either get a refund, or get it fixed again, and again etc.

[Nobby the Bastard]

'Starting to blow blue smoke' isn't a catastrophic failure.

If the engine is still running there's not a great deal wrong and they probably replaced the head rather than trying to figure out if it was value stem seals or the value stems themselves.
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trevor saxe-coburg-gotha:"Remember this simple rule - scooters are for men who like to feel the breeze on their huge, flapping cunt lips."
Triumph Sprint ST 1050

[A100man]

[A100man]

Minor kudos to OP for having the balls to make a second post. However coming here with first post and blustering about some possible issue on a very expensive an impractical BMW aimed the 'new biker executive class' - that most people will despise, will not curry much favour with the wizzened contributors to BCF - As WD (et al) expressed so eloquently ..
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Now: A100, GT250A, XJ598, FZ750, SL1000

Then: Fizz, RS200, KL250, XJ550, Laverda Alpina, XJ600, FZS600, Skorpion