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Hypermotard dash issues

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Jay2903
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Joined: 03 May 2016
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PostPosted: 13:04 - 13 Apr 2023    Post subject: Hypermotard dash issues Reply with quote

I’m currently discussing this on the Ducati forum but I thought I’d post it here too.

I bought a 2012 796 hypermotard a few months ago as a little project. It had some panels damaged and the dash was missing and it’s connector damaged.
I fixed all the damage and replaced the dash with a used one but ran into issues because the dash is part of the immobilizer system. A dash can be put into a mode to read a New key but this requires a passcode that comes as a red code card that you’d get with the bike new which I don’t have.
Not seeing a simple solution I thought I’d just have a dealer put a new dash on it and programme my existing key to it but Ducati replied to me today stating “The dashboard you need is no longer available and will not ever be available again.
If you have a fault with the dashboard it may be worth researching for specialist repairers or a second hand unit with the necessary immobiliser parts.”

Long story short. I can’t get the original key or code card for the replacement dash and I can’t get a new dash.
Anyone got any bright ideas, there’s been some discussion of having the EEPROM data read from my replacement dash to retrieve the Passcode but haven’t found a company that can do that.
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sickpup
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PostPosted: 15:07 - 13 Apr 2023    Post subject: Reply with quote

Contrary to popular belief it is possible to read the Eprom if you have the proper kit.

This place say they can do it and reprogram. Wayne Howe of Riderlogic in Australia can do it but thats a bit far. Various other places say they can do it as well.

You could also talk to whomever you got the dash off, they may have the ignition as well.

I would also get in tough with the Department for transport and ask how long manufacturers have to support their sold vehicles for.
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Easy-X
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Joined: 08 Mar 2019
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PostPosted: 16:13 - 13 Apr 2023    Post subject: Reply with quote

Transplanting the electrics from an entire bike would work but finding a matching dash and key set? A cursory glance at FleaBay doesn't have anything for the 796 Sad
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Jay2903
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PostPosted: 18:40 - 13 Apr 2023    Post subject: Reply with quote

sickpup wrote:
Contrary to popular belief it is possible to read the Eprom if you have the proper kit.

This place say they can do it and reprogram. Wayne Howe of Riderlogic in Australia can do it but thats a bit far. Various other places say they can do it as well.

You could also talk to whomever you got the dash off, they may have the ignition as well.

I would also get in tough with the Department for transport and ask how long manufacturers have to support their sold vehicles for.


Cheers
I’ve emailed Autotronics, hopefully they’ll be able to do their magic on my model of dash.
The company I got the dash of doesn’t have anything else.
I’ve not heard of any legislation that forces motorcycle manufacturers to keep parts available. If there were it’d probably be for 10 years at the most.
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Jay2903
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PostPosted: 18:41 - 13 Apr 2023    Post subject: Reply with quote

Easy-X wrote:
Transplanting the electrics from an entire bike would work but finding a matching dash and key set? A cursory glance at FleaBay doesn't have anything for the 796 Sad


Yea I was keeping an eye out for a dash + ignition set but nothings available.

Cheers
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MCN
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Joined: 22 Jul 2015
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PostPosted: 19:22 - 13 Apr 2023    Post subject: Reply with quote

I was informed by two Honda dealers that I would need to bring a dead horse to a dealer premises to have a new key coded to the immobiliser.
Turns out that was bad info.
I spoke to the garage who service my cars and they suggested I call one of the companies they use. Mr. key.

Mister key cut my new key and posted it in the letter box. Came round next day to be paid. Even cut me a spare in exchange for poorly cut spare I had. He could use the chip in the key.

Moral of the story. Don't give up.

Speak to some other bike garages and ducati dealers. Some folk are very very helpful for free.
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Disclaimer: The comments above may be predicted text and not necessarily the opinion of MCN.
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uberkron
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Joined: 12 Nov 2012
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PostPosted: 07:31 - 14 Apr 2023    Post subject: Reply with quote

I'm in nz.

I routinely run into this sort of issue with exotic shut that ends up here.

if the original cluster was not incinerated or pulverized, having someone that does smd repair work could change over the chipset that gives the cluster its personality.

no reprogramming of keys. new cluster reads from memory of original cluster, so mileage should be same.

I get into the repair of Italian things.

it frequently involves only third party repairers.

the best was a Maserati reverse camera.
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A100man
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Joined: 19 Aug 2013
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PostPosted: 09:56 - 14 Apr 2023    Post subject: Reply with quote

My mate set up a business as a mobile automotive locksmith - spent oodles of cash on computer wizardry to reprogram keys etc..
Not sure if he's branched out to bikes but I'll ask.
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Jay2903
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Joined: 03 May 2016
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PostPosted: 11:52 - 14 Apr 2023    Post subject: Reply with quote

MCN wrote:
I was informed by two Honda dealers that I would need to bring a dead horse to a dealer premises to have a new key coded to the immobiliser.
Turns out that was bad info.
I spoke to the garage who service my cars and they suggested I call one of the companies they use. Mr. key.

Mister key cut my new key and posted it in the letter box. Came round next day to be paid. Even cut me a spare in exchange for poorly cut spare I had. He could use the chip in the key.

Moral of the story. Don't give up.

Speak to some other bike garages and ducati dealers. Some folk are very very helpful for free.


Haha yea, I’m soldiering on, contacted some companies. Hopefully I’ll find a fix
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Jay2903
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PostPosted: 11:53 - 14 Apr 2023    Post subject: Reply with quote

uberkron wrote:
I'm in nz.

I routinely run into this sort of issue with exotic shut that ends up here.

if the original cluster was not incinerated or pulverized, having someone that does smd repair work could change over the chipset that gives the cluster its personality.

no reprogramming of keys. new cluster reads from memory of original cluster, so mileage should be same.

I get into the repair of Italian things.

it frequently involves only third party repairers.

the best was a Maserati reverse camera.

Yea that’d have been my first choice but I don’t have the original dash unfortunately.
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Jay2903
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PostPosted: 11:54 - 14 Apr 2023    Post subject: Reply with quote

A100man wrote:
My mate set up a business as a mobile automotive locksmith - spent oodles of cash on computer wizardry to reprogram keys etc..
Not sure if he's branched out to bikes but I'll ask.


Cheers Thumbs Up
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that_impulse_guy
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PostPosted: 15:45 - 14 Apr 2023    Post subject: Reply with quote

I'd shame them to some lefties about all that carbon used to create your bike now going to waste in only ten years and you, trying to save the planet by making the scooter whole again and yet, foiled by something silly.

do it on twitter, and include some student union types.

Failing that, I read this
https://static.nhtsa.gov/odi/tsbs/2020/MC-10173096-0001.pdf

if you have a code card for your bike, that wont help...you'd need the code card from the dash's bike. No chance of getting that I guess.

Next step would be making a canus injector https://pulsesecurity.co.nz/articles/ducati-can-bus (if you cant do this yourself, find a spotty teenager with questionable personal hygiene)
(the above given for completeness...I dont think your model has a dash that comms with the ecu going by the tables in the pdf...but if you did...you'd do this)

(I'm trying to be funny here...dont anybody get offended)

Its not my bike...but if it was I would make it my personal mission to disable the immobilizer and then write a massive online article saying how I did it and why. Save the planet!! (hack the planet>>!!??)

re: sale of goods and so on, and the law...it sounds unreasonable in this day and age that a motorcycle can be grounded, permanently, till death do us part, because a little credit card sized piece of info with a 5 digit number on it was lost/mislaid. I'd wager folks have even bought/sold this model without knowing about the code...or the magic red key.

Think..: what would happen if it was Ford/BMW? etc
It may well be worth engaging paper and pen.
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that_impulse_guy
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PostPosted: 16:16 - 14 Apr 2023    Post subject: Reply with quote

following up to myself, and without giving too much away.
you can read the eeprom stored in the dash...the readers are like 5dolla from mr ebay

I believe the chip in the dash is a 24C16

get the dump, grep it for PIN CODE
there'll be some hex in there to work out. Thats the code.
*note*

conceptually, one may then stick that code in everytime to ride the bike.

Perfect world: do the above, and buy two blank keys: Silca KW17T5
have them cut to your existing key
(they are blank...as in the transponders havent been programmed).
buy zedbull
program the code from the dash to the keys


*note* part- the folks at digital kaos can assist with this
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Gone: Yamaha DT50lc, Suzuki DR500, Suzuki A100, Kawasaki z250ltd, RD350YPVS, Suzuki DR Big, Kawasaki AR125, Kawasaki KMX200, Suzuki GS1000S, Katana 1100, GS550M, Suzuki RGV250
Now: Suzuki GSX400X, Suzuki RF900R, NS400R
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