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Goodbye TalkTalk ... Goodbye Three 5G ... Hello Smarty 5G

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BanditsHigh
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Joined: 21 Mar 2005
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PostPosted: 20:55 - 03 Feb 2025    Post subject: Goodbye TalkTalk ... Goodbye Three 5G ... Hello Smarty 5G Reply with quote

I've been with TalkTalk forever (about 17 years), finally getting into the heady download/upload speeds of around 56/18 over the last few years ... a friend talked about Smarty (which uses the Three network) the other day, specifically about 5G broadband.

Went and had a look on Three and ordered a 5G broadband package from them and it arrived today ... 30 day trial and if you don't like it you chuck it back to them with no charge.

Unlimited data is £19 until April, then £21 until the next April, then £23 ... cheaper than TalkTalk at £25/£28/£31.

After an hour and a half banging my head against a brick wall trying to get the router to work I gave up ... it just wouldn't connect, I couldn't login to Three because I hadn't registered and I couldn't register because the router wasn't working.

A few hours later, looked at router and it was all up and running ... it seems to be that it can take anywhere from a few minutes to many many hours to connect itself to the network, after which you can then register and login ... would be nice if it had mentioned this!

Anyway, now getting around 173/37 which is quite an improvement and at a cheaper price than TalkTalk.

I'm also changing my phone over from GiffGaff (O2) £6/2GB month to Smarty (Three) £6/5GB a month (20GB if you switch via USwitch).

It's a two year contract with Three (for the 5G), after which I can get the Smarty broadband deal, which is currently offering unlimited broadband for £20 a month, with no yearly rise (for now).

All the best ... Barry


Last edited by BanditsHigh on 09:40 - 14 Feb 2025; edited 1 time in total
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st3v3
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PostPosted: 17:15 - 04 Feb 2025    Post subject: Reply with quote

I've been on Smarty for a couple of years, £20 a month unlimited everything, with unchecked tethering and the ability to torrent.

It's brilliant.

I moved from 3 (who I'd been with for about 10 yrs) when they were doing something like £15 a month unlimited but started increasing the prices until it was £40 a month, then allowed Smarty to piggyback at ½ the price which made no sense Laughing
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BanditsHigh
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Joined: 21 Mar 2005
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PostPosted: 18:56 - 04 Feb 2025    Post subject: Reply with quote

That's exactly what I'll be doing once the Three contract ends Thumbs Up

Spent an hour typing questions and getting stupid responses from Smarty this morning, trying to cancel the 5GB/£6 per month for the 20GB/£6 a month (for my phone) ... eventually closed the first account and opened another!

All the best ... Barry
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P.
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Joined: 14 Feb 2008
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PostPosted: 20:40 - 05 Feb 2025    Post subject: Reply with quote

I'd have that as a backup if I could get anything signal wise here Laughing

I've got like 8-10 Mbps or Starlink so it's Starlink!
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blurredman
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Joined: 18 Sep 2010
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PostPosted: 20:50 - 05 Feb 2025    Post subject: Reply with quote

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doggone
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PostPosted: 08:37 - 06 Feb 2025    Post subject: Reply with quote

What's this scancom all about its even on amazon.
Various dodgy deal like pay £300 for the year but you get a huge repayment later and it's really only £13/month.
I'm looking at options since we are supposed to finally get 4G at home next month
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BanditsHigh
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Joined: 21 Mar 2005
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PostPosted: 09:03 - 06 Feb 2025    Post subject: Reply with quote

doggone wrote:
What's this scancom all about its even on amazon.


Never heard of them but had a look ... they do data only SIMs but it all depends on the number of SIMs you get, which is for business users I suppose ... anyway, one unlimited data SIM is £15 a month with Three, which seems to be a good deal.

I'd be spending a bit more time checking them out before I took a deal with them ... but I've got a two year contract with Three so don't need to bother at the moment.

All the best ... Barry
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BanditsHigh
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Joined: 21 Mar 2005
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PostPosted: 20:23 - 06 Feb 2025    Post subject: Reply with quote

Took my router over to a friend for him to try out, and this led to a trip to the local Three store so he could get a 5G package.

Strangely he got a different type of router to me, I'd got a ZTE MC888A, whereas he got a Zyxel NR5103E-V2 ... I asked about a combined deal and ended up cancelling my current Three contract for broadband and started a new deal for mobile/broadband.

After a lot of waiting about they finally managed to get the first one cancelled and they brought out my new router, which was a lot larger than his (ooer), I pointed this out and they said that they were both the same.

The first router I got (ZTE MC888A) was no longer being sold (so why was I given one) and the second router I got was the Zyxel NR5103E, instead of the V2 version which the contract listed!

So back to Three again and to switch to the correct router I've had to cancel for the second time and order a new one, not only that but my mobile is being switched over tomorrow and after that's done it'll be cancelled and I'll get another one!!

Hopefully I'll end up with a better router, the first was giving around 150Mbps at my friends house, his new V2 was giving him around the 450Mbps ... a slight improvement.

I don't need the speed, but I'd rather have the faster version Very Happy

All the best ... Barry
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kawakid
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Joined: 15 Mar 2005
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PostPosted: 00:06 - 08 Feb 2025    Post subject: Reply with quote

Been on Smarty for about 2 years.

I'm overseas in Europe a lot and the roam anywhere add on for £7 for 3 days is an absolute steal, I've literally done 100s of gbs.
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BanditsHigh
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PostPosted: 08:37 - 08 Feb 2025    Post subject: Reply with quote

Woohoo, new router arrived last night .......... they've sent me the same one that I returned on Thursday, the Zyxel NR5103E Brick Wall Brick Wall Brick Wall Brick Wall Brick Wall Brick Wall Brick Wall Brick Wall Brick Wall

So, yet another journey to the Three store today to get it sorted ... the contract states Zyxel NR5103E-V2 ... how hard can it be Rolling Eyes

All the best ... Barry
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BanditsHigh
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PostPosted: 16:58 - 08 Feb 2025    Post subject: Reply with quote

Back into store today as they'd received a new batch of the router I was supposed to get, another hour of waiting on them serving me and getting stuff set up.

They then said my application was unsuccessful, based on information from our credit referencing partner (Experian) ... I checked my credit status with Experian and I have a score of 999 out of 999 ... I can't get any better!

So looks like because they fecked up giving me the wrong router a few times, having to delete/create accounts (for each router) they now think I'm trying to scan them or something.

I've put a complaint in, but I'm now looking at just buying the bloody router and going with Smarty for both phone/broadband ... cost over two years is Three £742.40, Smarty £624, so £118 less!

I can get a router for around the £140-£160 mark so for a few extra quid I'll own the router and Smarty says they won't increase prices (we'll see) so it looks like the way to go.

All the best ... Barry
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BanditsHigh
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PostPosted: 09:58 - 14 Feb 2025    Post subject: Reply with quote

So Three have been told where to go after their inability to give me the correct router (the NR5103EV2 stated in the contract)!

The two year contract with Three, for mobile/broadband, started at £26.80, rising to £29.90 April'25, then to £33.00 April'26 ... so a grand total of £742.40

I bought my own Zyxel NR5103EV2 router for £160.50, which is a Three branded router Rolling Eyes

Smarty ... mobile is 20GB (dropping to 5GB in 15 months) for £6 a month ... broadband should be £20 a month, but adding it as an extra SIM reduces it to £18 a month.

Two years at £24 a month + £160.50 for the router comes out at £736.50

Not only do I now own the router, but over two years I'll have saved a grand total of £5.90 ... while being Three network with Smarty Laughing

All the best ... Barry
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st3v3
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PostPosted: 21:09 - 06 Jun 2025    Post subject: Reply with quote

kawakid wrote:
Been on Smarty for about 2 years.

I'm overseas in Europe a lot and the roam anywhere add on for £7 for 3 days is an absolute steal, I've literally done 100s of gbs.
Quick update on service, mine has been utter shyt for about 3 weeks now, consistently failing even in places I've never had any issues.

Customer service hasn't been adequate, I'm in the process of looking at alternate provider packages & getting a 2nd SIM as a backup.

It is strange behaviour.
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Easy-X
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PostPosted: 10:21 - 07 Jun 2025    Post subject: Reply with quote

st3v3 wrote:
It is strange behaviour.


Might be down to the 3G switch off:

https://help.smarty.co.uk/en/articles/6142278-switching-off-3g

I bet there's lots of "oh shit..." moments as the engineers switch off the 3G cell by cell. It'll sort itself out eventually I'm sure Smile
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