Petrolstation refused to serve me UPDATED 08/09/2005

[MinhDinh]

i've never had a problem before with any petrol station yet

i live in stoke newington and the bp station guys are pretty sound. once when i ran out of petrol at commerical road so i pushed my rs125 to there, and i filled it up, but the bike didn't start up at all so i ended up pushing all the way back to stoke newington :p i was knackered and the morning after i found out i pressed the kill switch :/
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Hit the G spot.

[Slickfish]

Worst I've had is them letting me fill the bike then refusing to take the money of me with me removing my helmet, its a pain in the arse but having worked in a petrol station I can understand it.

But refusing to make you fill up, or making you move pumps just because your on a bike takes the piss abit.

[colin1]

yeah that kill switch is a bugger ! ive done that except without the pushing
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colin1 is officially faster than god

[mrchips]

Most people in petrol stations are dead on.

Forgot my money recently on the way to work and gave him my phone as a deposit for going tot he hole in the wall half a mile up the road.

I usually go to my local petrol station which most of the staff know me and my bike.
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Northern Irish? www.nibikers.com

[bazza]

"No unnerstan 'hilmit' mayte - no have Inglise. I pay now ok?"

Give it the full "Manuel from Fawlty Towers" foreigner routine...
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"That's it. You people have stood in my way long enough. I'm going to clown college."
'98 Ducati 750SS, '08 Suzuki GSX650F ©2004-2014, Bazza's Harmless Banter

[DucatiEVO]

So far been ok paying for petrol at various stations, no-one ha asked me to remove my lid as yet 'touch wood'.


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aKa: Ducky

[Paracaine]

I have never had any problems at petrols stations, I don't even take my lid off because of my glasses.

The only thing I did have was when I filled up then realised I didn't have any cash/cards on me.

I left my driving license with them and wrote down my telephone number and went home and got some cash, they were fine about it!
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Bike: Suzuki Bandit 600, 2002, Blue
Type: Unfaired
Extras: Datatool Alarm & Immobiliser, Airblade Tinted Fly Screen, Motrax Crash Protectors

[True Blue]

Only ever had a problem with Sainsbury's petrol station. They will never authorise the pump till you get off the bike. Every time I go though, I never get off my bike. I like to make the guy get off his seat, out his booth and walk across the forecourt in the rain to tell me to get off. You never know, he might get fed up with it before I do.
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Past >>>> Honda NSR 125 >>>> Suzuki GSXR 600 K1 >>>> Suzuki GSXR 600 K4 >>>>Kawasaki Z1000 DAF >>>>Suzuki RMZ 250 >>>> Current >>>> KTM Superduke R 1290 >>>>

[ginguar]

[kal9001]

Ive never had any trouble with that at Shell, or any other station for that matter, i only take my lid off its its hot, or if i want to take it off for a rest, but usualy i lieve it on and goto pay with it on.
ive been asked once to lieve a tank full worth of cash with them at the counter while i filled up as they had had (apparentley) lots of bike drive off's in the past week all with different bikes...i didnt see any inconveniance and ive not been asked at the same place since so i guess the drive off's stopped.
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Anyone stupid enough to think we will drag a load of wooden horses full of soldiers into our city is certanley stupid enough to drag all of ours into theirs!

[superstacker]

Ive been asked a few different times at the local tesco garage to take my lid off, so now rather then have the hassle i just do it.

But im sure legally they cannot refuse to take your money if you are wearing what is essentially "mandatory safety equipment"

Would a thief fill up with petrol first, then go in, pay for it and then rob the place?

My scenario will be:

Pull up to pump with protective gear on, grab nozzle and fill up with the bike level.

If they get on the radio mike and say get off the bike, just point to your ears and gesture that you cannot hear them. That means someone will have to physically come over and tell you. Then you can take great pleasure in telling them about the bike needing to be level to fill the tank. Then explain that if you arnt sitting on it then you risk dropping the bike and becoming liable for spilling the fuel.

You can then tell them that you will be happy to get off it, if they will help you hold it level. (they wont bother.)

Then go in to pay with the cash or card in your hand. I believe they can refuse service BEFORE you get the fuel. But once you have it and there are no signs dictating to take you lid off then dont bother if you dont want to. You have the fuel and they are refusing to take your money. Stand there long enough and im sure they will get rid of you.

[sickpup]

As I understand the law as long as you have made an offer to pay i.e. offered them your cash or card and THEY refuse you could leave, as long as the cash is legal tender and the card is one they accept.

Of course they would call the Police who would go around to your house, I would suggest inviting them in for a cuppa and some biccies explaining the situation and let them deal with it, they won't. As long as your actions are backed up on the security cameras it should become a civil matter. The legal point being THEY have refused payment.

Maybe R6johnny or one of the other Blues can add something to this?

[beast rider]

A mate of mine had this a while ago in one of these little petrol stations in the middle of know where, they refused to turn the pump on untill he took his lid off.

He did what they asked and went away only to come back with the rest of us, in total only 4 bikes.

We all parked up at a pump, still sitting on the bike and put the nozzle in the tank, he asked us all to take off our lids so we all got off our bikes, took off our gloves and then our lids.

We all put 3 litres of fuel in our bikes each, locked up our bikes including disk and chain locks and went into the shop where we all just stood looking at the mag rack for a couple of mins, then we went and paid with credit cards.

I think we might have pissed him off a little bit but who cares he was charging way over the odds for fuel any way.

[Rookie]

[EuropeanNC30R...]

Right, why should I take my expensive Arai off when they don't provide anywhere to put it.

You either have to

a) Balance it on the seat somewhere - risk of it falling off onto the floor.

b) Put it on top of the pump, assuming there is room - top of the pump is usually covered in manky crap.

c) Balance it on a mirror - my mirrors aren't suitable for this purpose, and my lid's user manual states not to do this as it can damage the lining.

So who is being the 'difficult wanker' now? They bring it on themselves.

[Craggles]

[superstacker]

Im happy enough to take my helmet off if someone is polite to me and asks me.

But if the mini hitler gets on the microphone and starts shouting at me then i will make it difficult for them. One or two difficult customers would see a policy change.

[paulthewitt]

i have no problem taking off my lid as its common sense really. however, the point made about muslims not having to do so is well made. (not racist, but in this current world climate you'd have thought they'd clamp down on it!) but getting off the bike is stupid, after all the keys are in the fuel cap, not the ignition.

that william sounds like he needed a good slap mind!

Paul

[map]

[cbrbiker]

[Ste]

[sickpup]

So hadn't had a reply to my Email so I phoned customer services at Sommerfields today and within the hour the area manager had phoned me back.

As far as he's concerned there never has and never will be a policy of making motorcyclists pay before being served. As long as the bike you ride has a readable plate on it the ANPR at any Texaco should be able to pick it up. If there is a problem with your plate such as its illegible, very small or missing you may be asked to pay first but these should be the only circumstances where it happens and the staff should use fair judgement. He also said if the plate is fine you shouldn't be asked to remove your helmet and Texaco have no problem with riders who choose to keep theirs on.

He will be at the Texaco in question and will be prepared to discipline staff over this incident dependant on the CCTV of the incident. Basically he ain't happy. The attendant quoted company policy that didn't exist and refused to give details of the company so a complaint could be made, as he said grounds for dismissal but I doubt it will come to that just re-education.

All in all a good result. He even gave me his personal mobile No. in case of any further problem.

for Texaco I feel.

[Sadie]

[Annabella]

[sickpup]