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Cheeseybeaner
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PostPosted: 17:49 - 23 Dec 2010    Post subject: Recovery firms, AA renewal Reply with quote

Just had a renewal letter from the AA saying they'll increase my monthly direct debit payments from £9 to nearly £20 a month as of January which sounds just a little bit arrogant to me so I'm looking elsewhere.
I've been with both AA and RAC before (changing year on year due to exceeding call outs) neither of which have been brilliant though some times good the service has been lacking on many occasions (like 3 hours waiting for assistance in the rain on a dual carriageway.)
I've heard green flag are a good alternative but they've just given me a quote for £200 which doesn't help.
RAC seem to offer basic cover for £58 a year internet price so looks as if I'll be returning to them unless someone can offer an alternative?
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Marmalade
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PostPosted: 17:53 - 23 Dec 2010    Post subject: Reply with quote

I phoned them asking why they were increasing my £10 a month to £14 a month when i could just cancel and rejoin online and continue for £10pm, they said something about extra cover bull but reduced payments to what i was already paying Thumbs Up

Give em a bell and moan
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Polarbear
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PostPosted: 17:54 - 23 Dec 2010    Post subject: Reply with quote

All I ask for is recovery. There is no point in anything else IMO. Other than a puncture (and I carry a kit) all my roadside deaths in the last 10 years have been electric/electronic with both car and bike, and never have any of AA RAC greenflag been able to fix them at the roadside.
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Polarbear
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PostPosted: 17:56 - 23 Dec 2010    Post subject: Reply with quote

Oh, and the wife likes the RAC cause of the adverts - Knights of the road barf
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VTRkemshell10...
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PostPosted: 18:00 - 23 Dec 2010    Post subject: Re: Recovery firms, AA renewal Reply with quote

Cheeseybeaner wrote:
Just had a renewal letter from the AA saying they'll increase my monthly direct debit payments from £9 to nearly £20 a month as of January which sounds just a little bit arrogant to me so I'm looking elsewhere.
I've been with both AA and RAC before (changing year on year due to exceeding call outs) neither of which have been brilliant though some times good the service has been lacking on many occasions (like 3 hours waiting for assistance in the rain on a dual carriageway.)
I've heard green flag are a good alternative but they've just given me a quote for £200 which doesn't help.
RAC seem to offer basic cover for £58 a year internet price so looks as if I'll be returning to them unless someone can offer an alternative?


get green flag, call them for a quote and fuck the AA they are the worst recovery service i have used!
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Cheeseybeaner
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PostPosted: 18:01 - 23 Dec 2010    Post subject: Re: Recovery firms, AA renewal Reply with quote

kemshell123 wrote:
Cheeseybeaner wrote:
Just had a renewal letter from the AA saying they'll increase my monthly direct debit payments from £9 to nearly £20 a month as of January which sounds just a little bit arrogant to me so I'm looking elsewhere.
I've been with both AA and RAC before (changing year on year due to exceeding call outs) neither of which have been brilliant though some times good the service has been lacking on many occasions (like 3 hours waiting for assistance in the rain on a dual carriageway.)
I've heard green flag are a good alternative but they've just given me a quote for £200 which doesn't help.
RAC seem to offer basic cover for £58 a year internet price so looks as if I'll be returning to them unless someone can offer an alternative?


get green flag, call them for a quote and fuck the AA they are the worst recovery service i have used!


They said £200!
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Livefast123
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PostPosted: 18:39 - 23 Dec 2010    Post subject: Reply with quote

Give GEM a shot, apparently won 2010 award for best recovery etc

https://www.motoringassist.com/home.aspx?gclid=COnU0aeCg6YCFVBO4QodryllpQ

Costs me £84 a year and has my partner covered as well for eveything in any vehicle we drive. My whole fleet of 3 cars and 2 bikes are covered for that.

Parents are with them too and have had excellent service when they have broken down twice in the Alfa. Have been there quickly and text when they have an ETA.
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Rogerborg
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PostPosted: 19:58 - 23 Dec 2010    Post subject: Reply with quote

Yup, try an "any vehicle" policy from Green Flag - it might work out cheaper than whatever insane quotation you got. It explicitly does cover motorcycles, although the phone monger that you talk to might not know that. Rolling Eyes

That said... if you ride shitheaps and exceed your call outs year after year, why are you expecting the rest of us to subsidise your costs? Pay your own way, you sponging hippy. Mad
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calyx
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PostPosted: 20:49 - 23 Dec 2010    Post subject: Reply with quote

Polarbear wrote:
all my roadside deaths in the last 10 years have been electric/electronic with both car and bike, and never have any of AA RAC greenflag been able to fix them at the roadside.


Same here.

BTW Insurance Choice is really good and cheap. Full cover including EU cost me 79 quid.
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Cheeseybeaner
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PostPosted: 21:23 - 23 Dec 2010    Post subject: Reply with quote

Quote:
That said... if you ride shitheaps and exceed your call outs year after year, why are you expecting the rest of us to subsidise your costs? Pay your own way, you sponging hippy. Mad


Its not really a case of riding shitheaps that break down frequently.
I usually cover 4000 miles a month as a courier and could potentially have a problem anywhere in the UK so breakdown cover is very very useful to me given the nature of my job, and the need to continue moving in order to be paid or at least get home!
I've paid the AA about £110 I suppose for the last year and for that possibly 4-5 callouts, so I paid £22 each time for possibly 30 minutes of their time really and sometimes 2 to 3 hours of my time lost. Given that they were all attendance only, ie flat battery start with leads etc I would think I'd have paid my way quite easily!
If you run a bike 10 hours a day 5 days a week at some point something is likely to cause a problem that you can't necessarily fix at the roadside yourself, whether its a tyre issue, chain, electrical or anything else you'd benefit from being able to get some assistance.
I don't see how an increase to £200 a year would be justified really, I pay little more than that for insurance!


Last edited by Cheeseybeaner on 21:31 - 23 Dec 2010; edited 1 time in total
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0ddball
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PostPosted: 22:02 - 23 Dec 2010    Post subject: Reply with quote

4-5 callouts in 1 year is a lot imo. Even 4000 miles a month isn't a lot for a well maintained reliable bike and i'd be getting shut of a bike that stranded me that many times. The need to call them out that many times suggests maintenance negligence, especially if it's for little things as you say.
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The Shaggy D.A.
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PostPosted: 22:06 - 23 Dec 2010    Post subject: Reply with quote

I flip between AA and RAC annually, they offer new members better deals than existing customers. Like insurance companies, I enjoy telling them they missed their chance when suddenly they can drop the price of renewal.
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neil.
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PostPosted: 07:08 - 24 Dec 2010    Post subject: Reply with quote

Autoaid - you pay for recovery at the time and claim it back from them for something like £40 a year. You can use them to choose someone to recover you or arrange your own recovery and send them a copy of the invoice. Only reason I'm not with them is that they are ambiguous about covering small cc bikes (below 150), but they have paid back recovery costs to me without any problems whilst I was with them (my chain snapped and the bike and I had to be taken 30 miles home - the guy also fixed the chain with a new link when we got to my house! That was SOS Motorcycle Recovery, fantastic), before they started mentioning this.

I am with Green Flag now but can't say how good they are. Would have prefered Autoaid though.
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Peirre oBollox
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PostPosted: 08:02 - 24 Dec 2010    Post subject: Reply with quote

It's been posted before
What about also using cash back sites (such as quidco) to knock even more off the online prices of ALL the recovery firms. Take a look at what deals they're offering ATM then take a look at the linky to the recovery firm on the cash back site, and see what discount/cash back is possible.
I've had AA recovery & relay for £19 for any vehicle I'm driving in the past
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Rogerborg
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PostPosted: 09:24 - 24 Dec 2010    Post subject: Reply with quote

Cheeseybeaner wrote:
I usually cover 4000 miles a month as a courier [...] possibly 4-5 callouts, so I paid £22 each time


Shocked You'd be lucky to pay less than £100 for each recovery if you were paying yourself, and that's if you could get anyone to even come out.

If you're paying less than £400 a year for cover, then the rest of us are subsidising you.
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Cheeseybeaner
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PostPosted: 14:35 - 24 Dec 2010    Post subject: Reply with quote

Rogerborg wrote:
Cheeseybeaner wrote:
I usually cover 4000 miles a month as a courier [...] possibly 4-5 callouts, so I paid £22 each time


Shocked You'd be lucky to pay less than £100 for each recovery if you were paying yourself, and that's if you could get anyone to even come out.

If you're paying less than £400 a year for cover, then the rest of us are subsidising you.


Don't be silly, it doesn't cost them £22 for twenty minutes at the roadside. It cost me far more for the 2/3 hours unable to work! If anything I should have been refunded for my loss due to their incompetence and poor service levels particularly as I was told each time they'd be there within 30 minutes.
None of them were recoveries as I said, merely attendance.
If they say you're entitled to five call outs for the money you pay then I don't see an issue. Those are their terms and they're obviously happy with them so no concern of mine.
I don't know about you but I don't like paying for nothing, I've at least seen something (if not much) for the £120 I paid them.
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Pernig
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PostPosted: 15:38 - 25 Dec 2010    Post subject: Reply with quote

Where I live we are very lucky that the AA and RAC often are 'too busy' to deal with you when you break down, sourcing out their work to the only other recovery company that covers the whole county, Wakefield Autos (not based in Wakefield, never could work that one out Confused ).

They are all competent mechanics, they will fix your vehicle if they can, and, most of all, their trucks have a boom on the back that will take most cars and all motorbikes so you don't have to wait for a mechanic to come and look at your completely seized engine to check that you are not a numpty before deciding to call a low loader and making you wait even longer.

As it happens, I actually have AA, RAC and IC breakdown cover due to getting stuff free with the bank and insurance etc.

Never used the IC breakdown but I've heard nothing but good things about it. And it's at the right price.

Off-topic: One thing that concerns me a bit is the fact they've started charging more for older vehicles and are not covering ones more than 16 years old. Mine was registered 19 years ago but my renewals still come back at £29. Should I be worried about this?
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