Insurance refund

[Clanger]

I took out my fully comp insurance out with eBike (for the second year running) in May this year, and by August I had sold the bike, so I duly cancel the insurance (expecting a bit of a refund).

But no, eBike have turned round and said that there in no repayment due to me, but I have to pay a cancellation fee of £75.

I wrote back and asked them if they wanted my continuing business next time I get another set of wheels...I have yet to receive a response.

Cheeky fookers...

Ordinarily I would just let the insurance run out, but because I thought I'd be due a big chunk back I thought I'd cancel instead.

Still, they won't be getting my business again...not ever!!!
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Be who you are and say what you feel, because those who mind don't matter, and those who matter won't mind - Dr. Seuss

[chris-red]

https://www.financial-ombudsman.org.uk/
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Well, you know what they say. If you want to save the world, you have to push a few old ladies down the stairs.
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[N cee thirty]

they did the same to me,then 3 months later i got a refund for no reason :S
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'00 Aprilia RS50 > '92 Honda CG > '99 Yamaha Fazer > '91 Yamaha RXS > '79 Suzuki X5 > 01' Honda Cg > 07' Honda Cg > 82' Kawasaki Z200 > suzuki gsxr 400 gk73a > honda vfr 400 NC30 Mod 2 Passed 09/06/2011

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[bikertomm]

I'm planning on getting a bike for the summer, will probably have it for 4 or 5 months and this seems to be the case for most insurance companys... they try and charge you for cancelling it

Even if you don't own the bike can you just say STFU and not cancell it to get a years no claims?


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07' Honda Hornet now full powaah! My guide on performing an oil change!

[iooi]

How did you pay it....

One payment
Or
Monthly.

If it was monthly then it could be the fact you take out a loan to pay the ins.

Raise a complaint via their process and copy the FSA in. FSA won't get involved till you have completed Ebikes process, but should you then wish to take it to the FSA. Ebike will back down as it costs them around £400, win or lose.
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Just because my bike was A DIVVY, does not mean i am......

[Clanger]

I paid a one off payment.

I usually will let the insurance run on, but I don't need the NCB, I've got well over the amount they state on any form anyway. But the point is, I took out insurance that I only used for 4mths...so I thought I would be due some money back.

Still if they won't play ball, I will ensure I tell every single biker I know NOT to go with them, and hope that this will trickle through to others.
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Be who you are and say what you feel, because those who mind don't matter, and those who matter won't mind - Dr. Seuss

[t121anf]

since you provide no figures i can only quote this

[iooi]

[Flip]

You've sold the SV?

[pinkyfloyd]

[Flip]

[Rogerborg]

A cancellation free? Considering eBikeInsurance don't even charge for putting bikes on and off mid policy, punishing you for giving up the ability to make a claim against them seems all kinds of mental.

A smart insurer would say "Sorry you're leaving, we hope you'll try us again", but "smart insurer" seems a bit like "jumbo shrimp".
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Biking is 1/20th as dangerous as horse riding.
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[Mord]

Ah... eBike! I love them

75 quid cancellation fee applies

Basically if your policy premium is 100 and you cancel 8 months before the end (like you did) you owe them money.

100 - (100*4/12) - 75 = 100 - 34 -75 = - 9

[t121anf]

[Ingah]

[Clanger]