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pc keeps crashing, what to do

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hmmmnz
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PostPosted: 10:34 - 13 Feb 2011    Post subject: pc keeps crashing, what to do Reply with quote

hey guys my win 7 pc keeps crashing, no blue screen of death,
it just dies then starts back up again,
how do i find out whats wrong??

its an older hp7100 P4 2.8Ghz 4 gig of ram
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Pete.
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PostPosted: 12:53 - 13 Feb 2011    Post subject: Reply with quote

Overheating can cause this. Open it up and check the fans are all turning. Clean out any dust & fluff by brushing with a clean paintbrush, DON'T use a hoover on the boards.

If it's clean and the fans are turning remove all but one of the memory modules. If it still does it swap that module. If it still does it re-fit the memory coz it's not that.
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Hetzer
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PostPosted: 13:47 - 13 Feb 2011    Post subject: Reply with quote

Could be the PSU crapping out.
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Syris D Indomitable
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PostPosted: 18:38 - 13 Feb 2011    Post subject: Reply with quote

Yeah as mentioned above blow all the dust out, plus any BIOS beeps will give us a clue.
3 beeps is normally the RAM.
Any page files??
Any BIOS peeps?
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chris-red
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PostPosted: 19:00 - 13 Feb 2011    Post subject: Reply with quote

I agree with Hetz and Pete.

If it is overheating usually it will be easy to notice, it will crap out at about roughly the same time from cold and if you restart it after the crash it will crash again quickly. You could also some utilities such as www.alcpu.com/CoreTemp/ to keep an eye on the CPU temp but it could be the graphics over heating which this will not monitor.

If it is a PSU it will be harder to diagnose best bet is to find another one and test that.

RAM is less likely but the easiest way to test that is to only use one a stick at a time if you find any bad sticks.
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hmmmnz
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PostPosted: 22:52 - 13 Feb 2011    Post subject: Reply with quote

hey guys cheers for the help,
i had suspected it was overheating as well, so had speedfan installed and was watching it, it would sit under 40'C and would max at about 45'C so probably not the issue,

i have done windows memory test on it and dropped it down to 1 gig of ram (4x1g sticks)

there is no beeps from the bios, i just dies,

its getting to the point now where its luck of the draw if it even gets to stage of running windows,
some times it'll get there and run for a few days then die,
alot of the time it'll just die as it trys to start windows,

psu= power supply i gather, i guess it could be that, what voltages should it be running??

i suppose i should start looking for a new pc, this one has done me 10 years Very Happy

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Syris D Indomitable
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PostPosted: 10:14 - 14 Feb 2011    Post subject: Reply with quote

Quote:
alot of the time it'll just die as it trys to start windows

Do you get any error messages when this occurs?
Or does it just die?

Have you upgraded your graphics card recently?
If so it may be dragging too much power, thus affecting the voltage regulator.

Most BIOS systems will tell you the CPU temperature and will actually shut down your PC if the CPU is getting to hot to prevent damage.
Average PC's may run at 95-110 F at idle and playing games, automatic shut down is around 140 F. Worth a look!

Are you drawing any more voltage off the same plug socket or ring final circuit.?
You may be surprised, as soon as the dishwashers switched on the computer dies.!
If you have a lot of appliances on at the same time down stairs, your PSU may struggle to the point that the voltage regulator shuts the PC down.
A clue that the PSU is dead or dying is that when the system boots you may get rapid short beeps repeatedly. (Different to BIOS beeps}, Or when it shuts down you may get 4 BIOS beeps.

You get none and no notification what so ever, so you may either have a power connection issue, or the you just need a fresh operating system install. If you need a fresh O/S install, don't forget all the drivers!

Be careful if you decide to change the PSU, I have read that people have gone 3 or 4 PSU's in as many months then discovered the problem was actually with the motherboard voltage regulator or other issues.
It could even be thermal transfer compound between the CPU's surface and the heat sink which had dryed out, and that your fans are fine.

I would take the PSU out and get it checked over at your local market or computer repair shop, they can't charge much for a quick test, this may save you a fortune and a whole heap of trouble.

This should help to calculate what power PSU you need if you need a new one!
If there have been no changes to your PC and it turns out the PSU is dead, just replace it with the standard PSU.
https://www.tomshardware.co.uk/forum/255016-13-calculate-minimum-power-supply-size

Anyway I would invest in a new one for what it's worth!
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Scotsman37
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PostPosted: 20:58 - 15 Feb 2011    Post subject: Reply with quote

Possibly a poorly seated graphics card or it's fan (if it has one) is possibly clogged with dust. So, if it can't keep cool then it will definitely cause the computer to shutdown.

Either way your computer is now getting a bit long in the tooth for running Windows 7, and remember you've had ten years use out of it! So, it's time to retire it and get possibly i3/i5/i7 laptop/desktop system that can handle all the current games out there!!!
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Frost
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PostPosted: 21:21 - 15 Feb 2011    Post subject: Reply with quote

Try running it with just the one stick of ram, try swapping that for another stick and see if it still does it. My money is on the power supply however. I've had more power supplies fail than any other part.
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Jenks
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PostPosted: 22:25 - 15 Feb 2011    Post subject: Reply with quote

as a simple rule out - your not running Evaluation Windows 7 are you? Because this will do what you describe...

Also.. Go to Control panel > System > Advanced > Startup and recovery > Untick Automatically restart... that way youll be able to see the BSOD if it does kick one up.
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hmmmnz
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PostPosted: 11:00 - 17 Feb 2011    Post subject: Reply with quote

ok this is the state of it,


i have tryed running on 1 stick of ram, then when it crashed tryed a different stick, then tryed different ram slots,
still kept crashing,

i removed my graphics card and just used the onboard card, still kept crashing,

disconnected the dvd drive and 2nd 2tb hard drive,
still crashing,

installed ubuntu to see if it was the os,
guess what? still crashed,
my win 7 is ultimate 32bit edition

its running at between 30-40'C (86-104'f) all cooling fins clear, all fans running sweet,

no blue screen of death


i know its 10years old but its a p4 3.2Ghz with 4 gig of ram and it used to run sweet as with everything i do,
i don't play games, all i do is watch movies and tv and draw wiring diagrams, its been running win 7 now for over a year

i have bought a new slimline computer which will be delivered in the next day or 2.. but i didnt read the specs properly....
it has no spare sata slots, and only 1x 2.5" solid state drive Sad
so if i can i'd like to keep this one running as my server for my data


i guess the only thing left to try is the power unit
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Last edited by hmmmnz on 11:11 - 17 Feb 2011; edited 1 time in total
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chris-red
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PostPosted: 11:04 - 17 Feb 2011    Post subject: Reply with quote

If it isn't the PSU it will be something really horrible that I very much doubt you could diagnose. Might as well try a bios update, find out what motherboard it is and update the bios. It has fixed a few strange issues for me before. Don't hold your breath though.
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Well, you know what they say. If you want to save the world, you have to push a few old ladies down the stairs.
Skudd:- Perhaps she just thinks you are a window licker and is being nice just in case she becomes another Jill Dando.
WANTED:- Fujinon (Fuji) M42 (Screw on) lenses, let me know if you have anything.
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hmmmnz
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PostPosted: 12:12 - 17 Feb 2011    Post subject: Reply with quote

i did think of doing a bios upgrade, but the program wanted me to save the file to a floppy, who the fuck has a floppy disc these days??

i'll see if i can find a power supply for the dam thing and i'll see if i can buy a floppy some where,
do shops still even sell floppys?? 1.4meg hehe
i havn't used one since windows 3.11,


edit: whats the story of your avatar? its kind of disturbing Very Happy
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sickpup
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PostPosted: 12:14 - 17 Feb 2011    Post subject: Reply with quote

As it still hapens when run as a bare bones system I would do a visual check on the capacitors on the motherboard as they may need replacing.
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Scotsman37
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PostPosted: 13:04 - 17 Feb 2011    Post subject: Reply with quote

The other possibility is that both of your memory dimms could be damaged, PSU is beginning to fail or something seriously had gone wrong with the motherboard or processor itself.

Option see if someone you know allows you use of their dimms and/or PSU to narrow down whats gone wrong with your system.

I believe that Poundland still sell floppy disks!
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chris-red
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PostPosted: 13:18 - 17 Feb 2011    Post subject: Reply with quote

hmmmnz wrote:
i did think of doing a bios upgrade, but the program wanted me to save the file to a floppy, who the fuck has a floppy disc these days??

i'll see if i can find a power supply for the dam thing and i'll see if i can buy a floppy some where,
do shops still even sell floppys?? 1.4meg hehe
i havn't used one since windows 3.11,


edit: whats the story of your avatar? its kind of disturbing Very Happy


https://encyclopediadramatica.com/Troll Laughing

Lot of cheap crap shops will sell floppys. I needed one to install raid drivers on a laptop, I had to buy a usb floppy drive from maplins, cost £15, that was the only time I used it. Laughing
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Well, you know what they say. If you want to save the world, you have to push a few old ladies down the stairs.
Skudd:- Perhaps she just thinks you are a window licker and is being nice just in case she becomes another Jill Dando.
WANTED:- Fujinon (Fuji) M42 (Screw on) lenses, let me know if you have anything.
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hmmmnz
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PostPosted: 20:04 - 17 Feb 2011    Post subject: Reply with quote

well something finally happened,
the computer wont turn on now and the error led flashes 4 times,
which indicates
Quote:
Power Red* 4 blinks 1 second apart Power supply overload (crow bar)


so it looks like it has probably been the power supply all along, but has taken this long for it to give me any sort of error messages,

now to see if its economically viable to replace the power supply or just get another box,
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Hetzer
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PostPosted: 20:06 - 17 Feb 2011    Post subject: Reply with quote

Ha! "Get iiiin there!" Laughing
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hmmmnz
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PostPosted: 20:34 - 17 Feb 2011    Post subject: Reply with quote

a big thanks to all you guys, i really do appreciate it,
i'll keep ya posted with the results,

good old bcf helpin'me fix me puter Mr. Green
not quite as simple as a bike
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hmmmnz
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PostPosted: 11:03 - 21 Feb 2011    Post subject: Reply with quote

well she's alive again,
resigned now to be my server,
but alive again thanks to a new power supply.. and you guys
hopefully she'll live another 10 years,
pretty monumental if she does, pretty impressive that its made it this long to be fair

thanks again bcf'rs Thumbs Up
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